- New homes
- Pulte Homes
- Reviews

Pulte Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14420 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Builder Support
- Anonymous
- Verified HomeBuyer
- September 16, 2024
- Delray Beach, FL
Good relationship and interaction with the builders specifically Mark/Vitor.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Responsiveness to requests is extremely slow
- Anonymous
- Verified HomeBuyer
- September 15, 2024
- Clermont, FL
Ask for the most recent HOA Bylaws and rules regarding Architectural Changes prior to making purchase. Inquire as to what the common charges cover and the amenities included, i.e. number of pools, tennis courts, playgrounds, etc. and the ratio compared to the number of homeowners in the community.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Review
- Anonymous
- Verified HomeBuyer
- September 13, 2024
- New Albany, OH
Many details having to constantly follow up on. Quite exhausting for the price I paid I expected more.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
God
- Ms. Jislene I.
- Verified HomeBuyer
- September 13, 2024
- Charlotte, NC
Material not as expensive
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Finishing, paperwork and closing say
- Said R.
- Verified HomeBuyer
- September 13, 2024
- Raleigh, NC
I love the area, and I love my house but the finishing is not at my expectations especially the price we paid. Closing was bad. Document was not ready because the salesperson Daniel had an error on our doc which we called them and he was not happy with our call on his day off. Also wiring the money didn't get the instructions until tell last minute…. Was very stressful
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Austin
- Austin B.
- Verified HomeBuyer
- September 13, 2024
- Whitestown, IN
Our guest room shower has two cracks in the wall, our bathroom master vanity has a crack in the sink, our master shower has a black stain on the ground.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Not a good experience
- Anonymous
- Verified HomeBuyer
- September 08, 2024
- Boyds, MD
Overall it was a bad experience. The quality of workmanship is not up to the mark as I see several issues including the hot water which was not coming after I moved in and later found out that the coils are completely burnt out. How come this is possible for a new house and I strongly believe that it is a sheer negligence. They must have run the heater without water. The pre drywall and final inspection revealed some issues and not all of them fixed. The most disappointing was the wooden flooring sheets on the second floor started to lift out since it is just a month showing the poor quality ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Okayish home
- Anjana A.
- Verified HomeBuyer
- September 06, 2024
- Algonquin, IL
Not great for the price point! You would be paying 500k or even above but wont get the quality befitting the money.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Very Low Quality
- Kishore Kumar S.
- Verified HomeBuyer
- September 06, 2024
- Columbia Station, OH
Walls are very delicate. My Kitchen Grantee joints already started gaps.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Mediocre
- Steven J.
- Verified HomeBuyer
- September 06, 2024
- Columbia, TN
Attention to detail was poor. Landscape horrible.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Two Months In!
- Anne Marie B.
- Verified HomeBuyer
- August 03, 2024
- North Reading, MA
I am unable to sit on my deck most nights because the stench from the septic system is overwhelming. It is disgusting and Pulte needs to fix it once and for all. Whatever temporary fixes they have tried are not working. It also makes it difficult to take a walk around the property. I find some of the workmanship to be below what I expected. From poor painting to floors that make cracking sounds in spots when I walk on them. I was told this building was well insulated. Well I hear almost everything my upstairs neighbor does. My oven wasn’t working when I moved in. It seems that Pulte has cut ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Erick was good So was the contractor
- Balwinder R.
- Verified HomeBuyer
- July 14, 2024
- Chatsworth, CA
Not Very happy with the quality of work
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
could be better
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- Green Cove Springs, FL
Overall, house is great. The house has minor issues we have to fix ourselves like tightening bathtub faucets, paint that was missed. Bigger items were fixed via warranty. communication was clear for things that were progressing but issues that arose were not communicated unless you hassled them. When you invest a large amount of money into a house, you’d expect it to be flawless to which it was not.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Be Prepared
- Jose Luis V.
- Verified HomeBuyer
- June 07, 2024
- Estero, FL
First time building with Pulte Homes. It was a very long process with many bumps and delays along the way. Be prepared for a long wait with limited information along the way. Make sure you ask a lot of questions from the sales team and get it in writing. We were not made aware of several options available with our model and they do not allow any changes once you sign the contract. Build took 16 months to complete and communication was poor during this time until we finally were assigned a project manager during the final 3 months who helped us immensely to keep informed about timelines and ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Need focus on few items
- Shiva Kumar K.
- Verified HomeBuyer
- June 07, 2024
- Princeton, TX
Focus on Finishings could have been better. Old model water system. Included fans were just worthless. Overall dissatisfied for the worth it was charged.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Buyer lessons
- Dione B.
- Verified HomeBuyer
- June 06, 2024
- Dripping Springs, TX
I was expecting a better quality and upgrades for the price. What happens in sales center does not always translate to the design center. I love my house but process was rough. Contractor Justinwas easy to work with.
Total Score 3
Quality 4
Trustworthiness 3
Value 2
Responsiveness 3
New Home April 2024
- Troy W.
- Verified HomeBuyer
- May 10, 2024
- Laveen, AZ
My wife and I were very excited to build our first home in AZ. We had only lived in AZ for about 1 year prior to contracting to build. First of all the initial experience is pretty painless. A lot of decisions to make immediately for your build but all in all pretty easy. The upgrades are extremely expensive for what you get. To upgrade to a floor I could have purchased from a flooring store installed for about $15000 total was a $23000 upgrade over the flooring that comes with the home (just one example) The process to build was quite efficient but where we ran into issues was with ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Great House, but poor customer service
- Zachary C.
- Verified HomeBuyer
- May 09, 2024
- Westfield, IN
I've been trying to get a couple settlement holes in my yard for two months now. I had a weather letter at closing for them to finish the final grade of my yard after closing. Very disappointed but not really surprised.
Total Score 3
Quality 5
Trustworthiness 1
Value 5
Responsiveness 1
Lack of quality control
- David M.
- Verified HomeBuyer
- May 06, 2024
- Clermont, FL
While the house is nice, the lack of the multiple construction groups do now watch what they are doing. Ensure you have set up an inspection of the home. We did and received 80 pages of discrepancies that need to be fixed or repair. While I can understand the missed paint area, I can not fathom why the team would install roof trusses that are split or have broken connectors, why they install the drawers in the shelving backwards so they could not slide out, stone that is obviously cracked or split in pieces and tile that is not properly installed that will crack when pressure is put on ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
The construction manager was unresponsive and the approach was to push the issue.
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Leander, TX
Greats sales person , Not good construction manager
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Quality can be improved
- Venkata Naresh K.
- Verified HomeBuyer
- May 02, 2024
- McKinney, TX
I have good experience with Pulte. But where they can do better quality checks than waiting for customer to provide feedback. I seen many mid range builders like Pulte have these issues but when I check other builders for example highland homes, first Texas and Taylor Morrison they don’t have these issues.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Low quality build
- David Paul R.
- Verified HomeBuyer
- May 02, 2024
- Algonquin, IL
One coat of paint on all of the walls is hardly even the minimum and several spots were completely missed, leaving bare drywall. One supply duct per room and the zoned system not being fully realized is unfortunate to see as I am a DDC specialist. There was no pull string for the ISP to pull their wire to the Low Voltage panel in the basement through the chase pipe even though the plan states that there would be. The speaker wires were done incorrectly along with other cost cutting measures by Procom. Rushing to close even though the outdoor work wasn't done yet was a red flag indicating ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Responsive and eager to please.
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Lake Orion, MI
Communcation throughout the process poor. Issues with workmanship quality. HOA poorly run and slow.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Wonderful people, poor process
- Anonymous
- Verified HomeBuyer
- April 11, 2024
- Naperville, IL
Every single person is a model of friendliness and warmth. That said, several errors on their end led to missing or inaccurate customization builds. Very disappointing to walk into your new home and find that something isn’t what you selected. Also, I was given a lengthy sheet of structural options just 24 hours before final selections were due because the sales agent just forgot to share it with me over the two months I had already been working with her. Seems like these simple issues could be solved with tighter processes for people in these sales roles.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Naper Commons
- Anonymous
- Verified HomeBuyer
- April 10, 2024
- Naperville, IL
Pulte built a structurally sound home. Buying process was painful. Design Center was a great experience. Quality of workmanship was mixed (example; floor and tile work were great, Paint and finish carpentry not so great). Overall, a builder's grade quality home. Optional design choices offered are very overpriced. Staff is responsive to issue resolution.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Narrow Reviews by Area
- Akron, OH (145)
- Albuquerque, NM (265)
- Ann Arbor, MI (164)
- Atlanta, GA (463)
- Austin, TX (489)
- Baltimore, MD (25)
- Bergen County, NJ (65)
- Boston, MA (291)
- Bremerton, WA (16)
- Broward County-Ft. Lauderdale, FL (194)
- Charleston, SC (236)
- Charlotte, SC (345)
- Chicago, IL (525)
- Cleveland, OH (327)
- Columbus, OH (537)
- Dallas, TX (491)
- Daytona Beach, FL (25)
- Denver, CO (61)
- Detroit, MI (566)
- Essex County, NJ (33)
- Fort Myers, FL (665)
- Fort Worth, TX (144)
- Greensboro-Winston-Salem-High Point, NC (25)
- Hilton Head, SC (134)
- Houston, TX (311)
- Hunterdon County, NJ (62)
- Indian River County, FL (28)
- Indianapolis, IN (610)
- Jacksonville-St. Augustine, FL (309)
- Lakeland-Winter Haven, FL (150)
- Las Vegas, NV (460)
- Los Angeles, CA (39)
- Louisville, KY (128)
- Martin-St. Lucie-Okeechobee Counties, FL (129)
- Mercer County, NJ - Coming soon!
- Middlesex County, NJ (13)
- Minneapolis-St. Paul, MN (394)
- Morris County, NJ - Coming soon!
- Myrtle Beach, SC (150)
- Naples, FL (248)
- Nashville, TN (226)
- Oakland-Alameda, CA (145)
- Ocala, FL - Coming soon!
- Ocean City, MD - Coming soon!
- Orange County, CA (50)
- Orlando, FL (812)
- Palm Beach County, FL (122)
- Philadelphia, PA (57)
- Phoenix-Mesa, AZ (830)
- Punta Gorda, FL (196)
- Raleigh-Durham-Chapel Hill, NC (361)
- Riverside-San Bernardino, CA (274)
- San Antonio, TX (300)
- San Francisco, CA (29)
- San Jose, CA (80)
- Santa Fe, NM (103)
- Sarasota-Bradenton, FL (216)
- Savannah, GA (75)
- Seattle-Bellevue, WA (178)
- Somerset County, NJ (27)
- St. Cloud, MN - Coming soon!
- Stockton-Lodi, CA (62)
- Tacoma, WA - Coming soon!
- Tampa-St. Petersburg, FL (366)
- Tucson, AZ (197)
- Union County, NJ - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Washington, VA (362)
- Wilmington, NC (48)
- Worcester, MA (14)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.