Pulte Homes Reviews

Corey has done a great job helping us on minor issues with the house that need some attention. He was great at helping with installation of late arriving fish wash and refrigator. He really is commemorated to taking care of new home owners.

Pulte closes the homes with the appliances not working properly. They give little to no time to review the appliances on the day of closing. Leave us to deal with the warranty team after closing

Good intentions and continued follow up with vendors to finish or fix issues and problems with the build. We like our home and are very happy with Steve and Mike. Eventually we are confident all issues will be completed to our satisfaction. They communicate and keep us informed. 98 percent of the house is complete and the balance of items should be resolved soon we hope.We are happy with our new home.

Pulte have good quality homes I will advice you if want TO have home go to the Pulte company

Pulte’s poor communication and commitment disappoints us so much. They really need complete responsibilities and accountability to listen carefully and timely communicate. Most importantly they have to take action but not simply disregard or inaction. Very disappointed and unpleasant experience.

I was forced to close without issues been taken care found before and during the celebration meeting. I was given letter of completion from Vice president of Pulte with the list of issues that will be completed by Aug 13th. Field manager stopped responding to calls/ emails right after giving me that letter and I am still running behind the customer care for getting my issues fixed. Had a very bad experience.

I have very bad experience with Pulte . Before closing 3 days , we walk through house and we founded so many things which are not properly installed . At the day of closing , we walk again and we founded 20+ things which Pulte did not resolved till that day . THEY PROMISED TO US EVERYTHING WILL BE DONE . We make the agreement, after closing 15 days PULTE should complete the list . Today , 6 weeks after closing list is not completed, and they are apologizing all the time , with excuses and sorry for inconvenience. I can prove all calls which I made to PULTE TEAM ( more than 50 ) , emails ( more than 50) text messages ( over 50 ) and of course agreement which PULTE signed with me regarding all 20+ issues will be done 15 days after closing. Again 6 weeks after closing they didn’t complete the list. ... More

The customer service rep were very responsive.

I would not recommend Pulte Home due to the lack of communications between departments.. Important issues were not solved prior to closing and had to close with no hot water and a filthy home.

Good quality home...good value for the price

Pulte's staff were very professional and responsive throughout the entire process, from contract to closing (and now during the warranty period). I would definitely recommend a Pulte home to friends and family. We love our new home!

We closed almost 2 months ago and we are still waiting on our refrigerator to be installed. We are currently using a temporary fridge.

From the outset, Pulte rushed the process. They rushed the closing of the house telling us “we need our numbers” and threatened to charge us more if we fell outside of their perimeters. We were unable to see the home at closing due to being overseas (again they had significantly altered the time frame a couple of weeks before closing). Upon seeing the house for the first time, the house and yard were filthy. A number of things like some of the shelves and the staircase were unfinished. The upgraded tile that we payed for looked as if an amateur had laid it after spending too much time with bottle of bourbon. For the amount that we paid for the home and the upgrades, we were severely disappointed. Would not recommend. ... More

Extremely responsive from the sales process thru building and now follow up.

Buying our new “first” home with Pulte was a great experience from start to finish and now that we’re settling in we enjoy it more and more every day.

Great over all experience so far. Some communication issues with things that need to be fixed but decent over all.

We’ve had so many issues. We were promised the home would look like a model home and it wasn’t. We are waiting response to get our issues resolved. Just felt like things were put together as quickly as possible knowing things could be fixed. On top of that we have plot issues. Our plot is smaller than what was supposed to be according to the plan.

Are garage door was painted the wrong color I told pulte about it and nothing was done.

We moved into our home in July and have several unresolved punch list items. We have also noticed serious workmanship issues with our subfloors and wood trim throughout the house. We have been chasing both the warranty group and our initial construction contact but have not received resolution. If we had known things were going to be this bad and so different from the model, it’s unlikely we would have bought a Pulte home.

Overall the process was great!

I am satisfied. Literally a life changing experience.

My experience with Pulte personnel, have been wonderful. I would like to give a special shout out to my sales agent, Ashton and builder rep. Kyle. I appreciate them both very much.

It was a awesome and beautiful experience.

This is my second home purchase with Pulte and almost might be my last. It was a true headache from the beginning with the sales center and lack or attention to detail and communication. The saving grace was the field managers who actually communicated very well and helped along the way. If I was to purchase again and saw the same sales team I dealt with I would leave. To obtain any updates from them was like pulling teeth. Even the local main office was also terrible at communicating. Due to covid we had supply issues but my home started after homes that had been purchased after me because the sales rep forgot to submit everything on time. ... More

I wouldn't buy their house if I were to live in it. For rental it's ok.