Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14384 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14384 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Dominic Gilbert was great. Great follow up and attention to details. Kevin the lead Sales Executive was great as well. Everyone else I dealt with was below par especially the team around the loan. If I had to do it again I wouldn't go thru Pulte. .

  • Michael M.
  • Verified HomeBuyer
  • November 30, 2021
  • Rochester, MI

Location is great. Ask a lot of questions. No one person at Pulte will have the answers. I got burnt on my new refrig appliance, Samsung, kept blowing the fuse. Someone was to suppose to tell me about this before I moved in that Samsung and Pulte don't go together.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Expect production home quality despite any advertising that says otherwise

  • Vishnu A.
  • Verified HomeBuyer
  • November 23, 2021
  • Bellevue, WA

Very important to have proper expectations, that workmanship/quality is very average. You will find many eyesore or things that you think should be done better, but you will get told that it's within the "company standards/tolerances/guidelines" so thats just the way it is. Examples are, uneven painting/trim, paint on trim, poor carpet installation, lots of touch up work left for you to find, asymmetrical stairs, asymmetrical shower hardware. Just various things you'll find in the home where you can tell things were done very quickly and slapped together to meet a corporate deadline. I've ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

The overall lack of consistent quality in the "fit and finish" of projects. There were too many times jobs were done more than once.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Myrtle Beach, SC

Best to be on site and monitor their progress personally and question why sometimes there was a lack of progress causing delays to occur that could of and should have been prevented if a timeline check list had been to monitor what critical paths have to be followed to remain on track to the completion date that was established when the project started.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - This is not my first home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Kennesaw, GA

This is not my first home buying experience. IN the past had new home buying exp with other Builders too. I will not say Pulte is bad or good. But only piece of advice is that defi. check out for Quality of workmanship , Value for price etc available during the process of home buying, Lookout for options.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - home price is high, but the quality lower than we expected

  • Huiyong W.
  • Verified HomeBuyer
  • November 04, 2021
  • Germantown, MD

home price is high, but the quality lower than we expected

Total Score 3


Quality 3

Trustworthiness 4

Value 2

Responsiveness 3

Co family House hunting at Spencer’s Crossing

  • Mark C.
  • Verified HomeBuyer
  • November 03, 2021
  • Murrieta, CA

It was a tiring experience looking for a.nuce house here at Spencer’s Crossing in Murrieta CA. Fortunately, Pulte had called and gave us a chance to pick our new home. Thank you Pulte. Hoping to have a good and better working relationship in the coming years!

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Pulte Homes - Long wait for responses, long wait for information, no replies.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Forney, TX

Long wait for responses, long wait for information, no replies.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - We love our home now but we still have a punch list that hasn’t

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • Fort Lauderdale, FL

We love our home now but we still have a punch list that hasn’t been resolved. Communication during the process was terrible. Went through three different project managers. Constant delays and days with out any progress on home during the building stages.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

Pulte Homes - Check in great detail the finishes.

  • Ameer S.
  • Verified HomeBuyer
  • October 27, 2021
  • Houston, TX

Check in great detail the finishes. I have been in the home for almost a month and are still finding issues with sheetrock, paint, and caulking. There are also some details in the way it was designed that are questionable. Overall the home is nice, probably would of enjoyed the home more if we were not constantly having issues. Our warranty rep is quite responsive and has been a great help and resolving issues.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Pulte Homes - overall experience was good.

  • Naresh S.
  • Verified HomeBuyer
  • October 27, 2021
  • Plain City, OH

overall experience was good. Design team was very collaborative

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Unresolved issues

  • Geoff F.
  • Verified HomeBuyer
  • October 25, 2021
  • Tallmadge, OH

So we closed on Aug 30th. At that time there were still many unresolved issues with our home. The outside need to be completed, the grading needed to be completed, our actual final appliances were not installed, a window needed fixing or replacing, etc. When we did our walk through on Thursday Aug 26th we were assured all of these issues, excluding the appliances, would be resolved prior to closing. None of these were. The interior issues were still being worked on when we actually left the house to go to closing. In hindsight we should not have closed before all the work was done or at the ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Pulte Homes - The sales and home design process was great.

  • James H.
  • Verified HomeBuyer
  • October 19, 2021
  • Cottage Grove, MN

The sales and home design process was great. Our Pulte salesperson and design consultant were both wonderful and I can't say enough good things about Bob. Our experience with the rest of the process (construction and mortage teams) was a mixed bag. As an organization Pulte has great processes and procedures, but they struggled where the rubber actually meets the road in many areas. We are happy with our home, but had to advocate for ourselves far more than we expected to receive what we we expected. I would build a home with Pulte again and I would recommend them to a friend or family ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Pulte Homes - Materials seem to be quality but finishing workmanship is not

  • Elena M.
  • Verified HomeBuyer
  • October 13, 2021
  • Acworth, GA

Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Pulte Homes - House has a lot of imperfection , pulte only focus on volume

  • Jose A.
  • Verified HomeBuyer
  • October 13, 2021
  • Winter Garden, FL

House has a lot of imperfection , pulte only focus on volume no on quality for customers!

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Pulte Homes - Finished product is a little less then I expected

  • Anthony C.
  • Verified HomeBuyer
  • October 13, 2021
  • Johns Island, SC

Finished product is a little less then I expected

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - We love our home and we know there is a staffing crisis but

  • Nicholas H.
  • Verified HomeBuyer
  • October 12, 2021
  • Buda, TX

We love our home and we know there is a staffing crisis but we’ve had lots of issues. Our PM Josh did a good job but we discovered some things our first month in the home. Here’s a list of our outstanding work orders: Electrical team didn’t properly install exterior light plug, cat 5 wires or high surge protected outlet for tv mount. Still waiting on tv outlet. Garage door makes a “popping” sound-awaiting repair. 2 Blue exterior light boxes exposed awaiting mortar. Outdoor light “sagging” Caulk around bathroom window. Cabinet door above microwave unhinged Rehang study door ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

Pulte Homes - Nothing to say ,sorry the finishing was'nt good

  • Julio I.
  • Verified HomeBuyer
  • October 12, 2021
  • Spring Hill, TN

Nothing to say ,sorry the finishing was'nt good

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - Go to your house daily and make sure things are being installed

  • Susan A.
  • Verified HomeBuyer
  • October 12, 2021
  • Pickerington, OH

Go to your house daily and make sure things are being installed correctly. Watch for sump pumps to be unplugged while construction is going on. Make sure the sump pump gets power all the time.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - Overall, we really like our house.

  • Jordan L.
  • Verified HomeBuyer
  • October 12, 2021
  • Brownsburg, IN

Overall, we really like our house. We have been in our house for almost 6 weeks and the kitchen still is not complete.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Beautiful Home We’ll Enjoy for Years to Come, but came Major Issues and Headaches

  • Kevin B.
  • Verified HomeBuyer
  • September 15, 2021
  • Tallmadge, OH

Let me start by saying - the home is gorgeous and we will eventually be very happy with our decision. The house isn’t falling over and I do believe we received a fantastic deal in this market. Now onto the bad. I feel like we were deceived by our salesman. Several items that we thought would be included in our home turned out to be options that were not included. A tiled shower and the wood/metal stair railing are just two that come to mind that were never even offered to us to ‘upgrade’. Upon moving in, many items were not even completed. Closet doors not finished (no gliders in the ...

Pulte Homes responded:
Hi , Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com

Thanks AH.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

Pulte Homes - I had a terrible experience with a leaking central HVAC system

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2021
  • Manteca, CA

I had a terrible experience with a leaking central HVAC system leading to no cooling for the first month I moved in. As a new home buyer you expect this to be sorted and examined but its a very demoralizing experience for me.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Sales staff Jaime, Jonathan, & Matt the field manager

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Aurora, IL

You buy a box, nothing is included! basic base selection is dull therefore you have to upgrade and pay more! by the time you add all the necessities to beautify your place, you add & pay $80,000 more. Paint job not very good!

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Closing

  • Michael T.
  • Verified HomeBuyer
  • September 07, 2021
  • Schertz, TX

The quality of the work is great. We love our new home. The punch list was not completed and we are still waiting for some items to be completed after a full 5 weeks.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 2

The whole process stood out. We’re first time home builders. Everyone is friendly and helpful, starting with the person ar the model home, the design studio, project manager to the closer.

  • Richard S.
  • Verified HomeBuyer
  • September 07, 2021
  • Buckeye, AZ

Be diligent in walking through your home while being built. Your project manager is there to help, direct, and get answers and problems solved. Overall a great builder.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Buyer Beware

  • Corey F.
  • Verified HomeBuyer
  • August 05, 2021
  • Andover, MA

Upon moving in and thoroughly inspecting the premises, I find cheap cabinet fronts, not true base units, minimal closet shelving, and the cheapest building materials that a contractor can buy. There is only 1 cabinet in the kitchen with pull out shelves and the supplier is contractor only so we can't order pullouts for the remaining cabinets through them nor does Pulte offer any assistance in obtaining them. We paid for crown molding and wainscoting in the hallway, living room and dining room and find this did not include the hall going into the second bedroom and the opening to the hall in ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Narrow Reviews by Area