Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15975 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15975 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - We are thrilled with our new home.

  • Jennifer T.
  • Verified HomeBuyer
  • October 12, 2021
  • Hendersonville, TN

We are thrilled with our new home. The Pulte sales and especially their construction crews are some of the hardest workers in the business!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Make sure to get all problems resolved before closing/ or filling

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Fishers, IN

Make sure to get all problems resolved before closing/ or filling out the survey. You will get on the “we will get to it when we get to it” list

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Pulte Homes have a lot to offer !

  • Joseph P.
  • Verified HomeBuyer
  • October 12, 2021
  • Canton, MI

In my opinion Pulte gives you a home that's competitive price and nicely designed. I feel like they are well organized and make a good effort to satisfy the home buyer. They also have a design center that you'll find to be very helpful in selecting the many options that are available to you. If you have a warranty issue they respond with in a reasonable time.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

They over promise and under deliver

  • Ian G.
  • Verified HomeBuyer
  • October 12, 2021
  • Johns Island, SC

The sales pitch was the best part! But the over-all quality of the house, specifically the craftsmanship, is very poor. As a company Pulte is worried more about everything else instead of doing a good job.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - The process from beginning to end went very smoothly!

  • Mary K.
  • Verified HomeBuyer
  • October 12, 2021
  • Hollywood, SC

The process from beginning to end went very smoothly!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall, great experience with Pulte.

  • Christian H.
  • Verified HomeBuyer
  • October 12, 2021
  • Aubrey, TX

Overall, great experience with Pulte. Only complaint is that I have not had good follow up from customer service care center.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We had a very terrible experience with overall quality and management

  • Lino N.
  • Verified HomeBuyer
  • October 12, 2021
  • Shelbyville, KY

We had a very terrible experience with overall quality and management of our house construction. Nearly two months after purchasing and closing our home and we still have a long list of pending incomplete work that we are not sure whether they would be addressed or not. Shoddy work and mismanagement of the entire process. The quality of the cabinets and wood used was very poor. I wouldn't recommend anyone wanting to build a quality home for the price charged choosing Pulte Homes!

Pulte Homes responded:
Hi,
We hate to hear that you had such an terrible experience and our quality did not meet your standards. We would love the opportunity to make this situation right for you if we can. Please email us at customersupport@pultegroup.com. Thanks ^AH

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Kept me upto date on the progress and allows there when you needed them

  • Mary J.
  • Verified HomeBuyer
  • October 12, 2021
  • Katy, TX

Great quality and customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The lot is beautiful and the choices of models were terrific.

  • Robert B.
  • Verified HomeBuyer
  • October 12, 2021
  • Punta Gorda, FL

The lot is beautiful and the choices of models were terrific. Low pressure sales Nd a great experiencee. Pulte makes the entire buying experience easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great location and have met really nice neighbors

  • Laurie D.
  • Verified HomeBuyer
  • October 12, 2021
  • Fairfax, VA

Great location and have met really nice neighbors

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Pulte Homes - I find very helpful in supporting after closing

  • Beda J.
  • Verified HomeBuyer
  • October 12, 2021
  • Fuquay Varina, NC

I find very helpful in supporting after closing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

price

  • Kevin L.
  • Verified HomeBuyer
  • October 12, 2021
  • New Baltimore, MI

happy so far only been 1 month

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The communication on what was going on

  • Gregory R.
  • Verified HomeBuyer
  • October 12, 2021
  • LITCHFIELD PARK, AZ

It was an overall good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte stands by its product.

  • Joseph P.
  • Verified HomeBuyer
  • October 12, 2021
  • Naples, FL

Pulte stands by its product.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very professional and and responsive also great work

  • Hosam A.
  • Verified HomeBuyer
  • October 12, 2021
  • Cave Creek, AZ

Very professional and and responsive also great work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - While I absolutely love my home, I would say that the quality

  • Janice L.
  • Verified HomeBuyer
  • October 12, 2021
  • Albuquerque, NM

While I absolutely love my home, I would say that the quality of the workmanship left much to be desired. I moved into a home that wasn't cleaned, that had a doorbell that wasn't functional, had missing door hinges, and splatters of paint on the tile floor that I am still trying to remove. I've also discovered that there are areas near two windows that lack texture and paint. On the exterior, things that I flagged during the walk through were not addressed. I've submitted three requests to get the doorbell, hinge, and an electrical issue addressed and am still awaiting resolution. I am ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

The project managers take pride in what they do,they are on there assigned properties every day!!

  • Stephen H.
  • Verified HomeBuyer
  • October 12, 2021
  • Vero Beach, FL

Great home, great quality and workmanship. An excellent home for the price!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience until the end

  • Roy B.
  • Verified HomeBuyer
  • October 12, 2021
  • Calabash, NC

The sales and design process was great. Sales team upfront and helped with many issues. You have to do your research with design phase but Pulte has a good website that really helps. They have a design meeting that helps pull everything together. Things did not go as well with final stage of building. Up to the last few weeks things seemed to go as planned. During the last few weeks there was a rush to complete. We offered to delay closing but we’re told Pulte management did not want to do that. Unfortunately we agreed and our home was not completed at time of closing. It has been a constant ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Pulte Homes - Outstanding experience all through the process

  • Babatunde A.
  • Verified HomeBuyer
  • October 12, 2021
  • Charlotte, NC

Outstanding experience all through the process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sales office and lending team were amazing communicators

  • Chad G.
  • Verified HomeBuyer
  • October 12, 2021
  • Saint Paul, MN

Beautifully designed house with nice features and layout. Sales staff very eager to answer any and all questions. Field crew very much the same. Some delays in getting final walk through issues resolved however.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Thank you!

  • Viktor P.
  • Verified HomeBuyer
  • October 12, 2021
  • Hollywood, FL

Good overall experience! Sales Rep was fantastic! Very helpful and understanding. All processes went smooth except Pulte Mortgage’s underwriting dept was a nightmare. Took them forever to review docs and approve the closing. Builder did a great job. Overall, everything went good. Im happy with my new home. Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Okay problems not fixed

  • Kelly M.
  • Verified HomeBuyer
  • October 12, 2021
  • Las Vegas, NV

Okay problems not fixed

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - I 100% enjoyed the experience buying from Pulte.

  • William P.
  • Verified HomeBuyer
  • October 12, 2021
  • Matthews, NC

I 100% enjoyed the experience buying from Pulte. Very quality home, excellent team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a great experience from start to finish.

  • Brian H.
  • Verified HomeBuyer
  • October 12, 2021
  • Calabash, NC

Had a great experience from start to finish. Thomas did a great job and was always responsive to my needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very nice people to work with.

  • Jason A.
  • Verified HomeBuyer
  • October 12, 2021
  • Powell, OH

Very nice house. Very nice folks at Pulte. The warranty manager is extremely helpful with any little issues that arise after closing. They definitely want you to be happy and take care of things to make it right.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area