Pulte Homes Reviews

For the most part the house buying experience was great. The options studio and sales offices were great, and always were responsive in answering our questions and taking care of business. When it came down to the near completion walkthroughs, and following to spec that was laid for the builders and workers, there was a quality issue. Issues were brought up and required several requests to get an answer on. Several times we went through the sales office to get info from our onsite contacts. There were outstanding issues that were never answered, and issues that still may be present in the house. Those will have to be resolved with the warranty company even though the onsite personnel said they would take care of the issues just after we moved our stuff in. I want to give the builder and whole process more stars because it is a great house, and deserves it, but they need to work on t heir quality checking, and responsiveness to customers pre completion and post completion to really earn them. ... More

Great value for the price.

The whole pulte process from sale to close was smooth and painless. We are busy, both working demanding jobs, we didn’t have time to go to open house after open house and fix up a home. Pulte made the process smooth and easy, and we got a turn key , exactly as we wanted house.

Visit your homesite constantly to view progress.

Home is awesome. Matt and Sergio are also PM's to work with.

It was good and smooth

The quality of construction is not up to the mark, construction finishing is not satisfactory. Painting is not done as expected. Quality for components used is very low quality.

The builder is a very trustworthy person that does not cut any corners when building your future home. They use good quality supplies and completed the project on a timely matter.

Quality of construction is not that great. It looks like the team is in a hurry to get the project completed and move on to a new one. Response to issues is very slow and things promised to be taken care of have not been addressed.

quality materials, great staff. delayed/late items that were incomplete at closing are taking very longer to complete.

Not a great experience. There are too many issues with builder.

Pulte Homes builds some of the best quality homes out there. Compared to other developers we toured during our home purchase experience, none met the quality of Pulte.

Process is extremely cumbersome. Pulte takes longer than advertised times for each phase of loan approval. Constantly asking for same documents all the time (pay stubs, bank statements, etc.)

Worst builder ever and lot of quality issues

Jordan and Lisa at Pulte have been wonderful to work with from start to finish. Would recommend to anyone looking to build a home.

We are satisfied with our new home buying experience with Pulte

This now is the 4th pulte home we have owned and trust them.

Great overall experience! Very happy with our 1st home!

Amazing quality home that is so beautiful. Couldn't be happier. The whole process was super easy and enjoyable to watch the house be built!

Wouldn't purchase and build without being on site to periodically check quality. Had I not, there would have been a much bigger and more complex "punch" list.

What is considered standard is very cheap. Nickle and dime you to include any upgrades.

There can be more value addition for the money paid for house. Builder should be having more professional staff for interior painting and trim works.

Home is beautiful. Salesperson should reference a list of options to go over with home buyer-not rely on home buyer discovering that something wasn’t even offered during the building process. Also, salesperson strongly suggested that I not get the backsplash option for my kitchen, and do it myself, but when I thought it through and thought that because I bought a range tower exhaust, it might be wise to have the builder do the backsplash was abruptly told by the salesperson that it was too late and I had to do it myself, regardless of my willingness to pay the $500 change fee. When I made onsite visits, I was appalled to see that workers left empty bottles and cups and trash in my new Kohler bathtubs and that one window screen was severely trashed and on the floor in the garage. Field manager said that as a homebuyer, I could call at any time and he would respond—-not true.....never returned phone calls. Salesperson and field manager blamed the US Post Office for placement and assignment of mailboxes. Was told by both the salesperson and the field manger that my mailbox would be right across the street from my house....not true....discovered after closing that my mailbox was not one of the four towers across the street from me, but one block over. Field manager blamed landscaping company for not installing sod until day after I closed on the house, which benefitted the builder because builder didn’t have to pay the water bill for watering sod. Names of streets are confusing....One half of a block is Samantha Joy Lane and the other half is Samantha Joy Court. Mail is messed up because the numbering duplicates numbers of houses on other streets and mail carriers are severely confused. Construction traffic oftentimes blocks the mailboxes so that those of us residents who have to drive to our mailboxes cannot stop and safely get out to check the mail. Even though I have always been a fan of Pulte Buiders homes, my experience with the people they hire to represent them, has soured my opinion. ... More

I could write a book about all my frustrations with my new home and working with Pulte field staff. In short, they have promised us a lot and delivered on very little. Lots of items remained to be fixed or completed at closing, and after 40 days not much as been fixed. The only way to get things done is to send angry emails. Paint was spilled by the painters on the brand new carpet, and the tile on the kitchen backsplash is crooked. My Pulte field manager really doesn't care about fixing any of it. Overall build quality seems acceptable, but the finishing work was super sloppy. I doubt I would buy a Pulte home again. ... More

Pulte builder team is amazing, Sales team including Sam and Sophia were excellent with communication as lots were coming up, we really enjoyed the Design center appointments, with this product line, Pulte should include larger tile with more colors, more selection in the countertop and cabinets. Most other builders are giving white cabinets, toffe cabinets as basic options to select from, Also the Counter tops should allow buyers to select from Quartz and Granite, No other builder is using the light cream 16 *16 tiles as basic options. Other builders in the area are offereing 18*18 as standard tiles with 4 colors to select from. Also the entire house is painted with one color. Most builder are including 2 tone paint, semi gloss in wet areas, shelves, bathroom, laundry. The basic paint you are offering required immediate painting. When we move into home and spend so much money, the basic paint should be something livable. Other Builders are giving the following, 2 tone paint, including recess lights in all area including garage, storage. We chose to go with Pulte as the product design and floor plan. The base price should include other items. The construction manager Walt has done an excellent job in building our home. He looked at all small details and the final walk was very simple few small items and they were done prior to close of Escrow. We really enjoying building our home with Pulte and hope they include few more options in the future community. ... More