Pulte Homes Reviews

My rating speaks for itself.

Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.

House has a lot of imperfection , pulte only focus on volume no on quality for customers!

Finished product is a little less then I expected

We love our home and we know there is a staffing crisis but we’ve had lots of issues. Our PM Josh did a good job but we discovered some things our first month in the home. Here’s a list of our outstanding work orders: Electrical team didn’t properly install exterior light plug, cat 5 wires or high surge protected outlet for tv mount. Still waiting on tv outlet. Garage door makes a “popping” sound-awaiting repair. 2 Blue exterior light boxes exposed awaiting mortar. Outdoor light “sagging” Caulk around bathroom window. Cabinet door above microwave unhinged Rehang study door (small scratch in glass) No privacy lock for the master bedroom Gaps in front pillars need mortar to cover. Almost every issue is an open work order. ... More

Nothing to say ,sorry the finishing was'nt good

They rush through the construction, which leads to a lot of waiting for them to fix mistakes or damages. Project managers pressure you to complete your first survey. They want you to say all is well, even though it isn’t, promising all will be fixed in a timely manner. Pulte charges full HOA dues even though all amenities are not yet available. Two months after closing they’re still fixing things because they didn’t do it right the first time.

multiple delays and not organized well.

Go to your house daily and make sure things are being installed correctly. Watch for sump pumps to be unplugged while construction is going on. Make sure the sump pump gets power all the time.

We do realize that this is a difficult time for builders and staff considering the supply chain issues; however communication, timelines and follow-through has been an issue.

Overall, we really like our house. We have been in our house for almost 6 weeks and the kitchen still is not complete.

The material is good, but the architecture and workmanship were not so good, with several errors and rework (pandemic times). In the house, there is an Irritating creak noise when walking on the second floor since we got the key (due to a rework, not well-done, baths tiles are misaligned). The Driveway blocks are uneven in some areas in front and back of the house. The lamp switches are not standard places, it is oriented by cost, not by the functionality or standardization, even with space to install it. The dark color and position of AC increase the energy consumption. It is impossible to stay in the garage in the afternoon due to a garage door dark color unhappy architecture definition. The model house had a driveway enough to park 2 cars in front of the garage, but our house almost there isn't a driveway, impossible to part a car and to put the car inside the garage we need to maneuver several times to park the cars due to a small space. We just don`t reject the house due to the price increase, in another way we should willing to lose the initial deposit. ... More

Pulte makes high quality homes. Be diligent in asking about all options for your home including upgrades. We missed out on a few options due to our sales associate being fired in the middle of our purchase. There are a few things we didn’t know and were misinformed about. Pulte worked to correct some of the issues. They were responsive up until signing on the dotted line. Once you sign and purchase the home you become low priority and the communication is delayed and at times unresponsive to the issues that arise. We are still waiting on our floors to be replaced after our first floor and basement flooded one week into moving in. ... More

The builder was a good through the process (Lamar), but everyone else was highly untrustworthy

Pulte was great to work with during the construction process. We were notified of each phase of construction and response time for questions was very good. I can’t say the same for issues after closing on my home. The response time is much slower, requires multiple attempts (takes several weeks). There were also a few surprises which were not told to us during the buying process. The home quality appears to be okay. There could have been more care taken in leaving the outside of the home cleaner, eg. cement splatter, pieces of siding and nails. The Design Center experience was fun, many options to choose from. Overall, I liked working with Pulte. ... More

Let me start by saying - the home is gorgeous and we will eventually be very happy with our decision. The house isn’t falling over and I do believe we received a fantastic deal in this market. Now onto the bad. I feel like we were deceived by our salesman. Several items that we thought would be included in our home turned out to be options that were not included. A tiled shower and the wood/metal stair railing are just two that come to mind that were never even offered to us to ‘upgrade’. Upon moving in, many items were not even completed. Closet doors not finished (no gliders in the floors and no paint), a cracked window, flooring installed in closet not all the way to wall, walls needed patched, towel racks coming out of walls, etc. Most of these things have still yet to be corrected. Then during the first week and a half in the house, we had two water leaks. The first took far long to repair and the second was just okay. During this, we found out that our water shutoff valves for the upstairs were installed wrong and did not work properly. Also, while most of these items have been repaired, we are still waiting for the fan to be replaced in our half bath as it was likely damaged by the water leaks. We had to have our front porch concrete re-poured because of an obviously visible incorrect slope. This took two weeks to repair and while doing so they left our siding on the ground in the mud not even lying flat. During the re-pour they got concrete on other siding that still needs replaced. Workers used my hose (not a big deal) but couldnt even clean up after themselves leaving in sprawled all over the front yard. A porto john was left on my front yard for several weeks although houses on both sides of me were still being built. I had to dig up a 10-12 foot piece of wood (2x6) that was mostly buried but had a 1-2 foot section extending up through the ground and clearly noticeable leaning against the house. Honestly the list goes on and on and on but I think you get the point. I never expected to have a perfect house, but I didnt expect so many things to be wrong, nor did I expect things to take so long to fix thereafter. If you go with Pulte, don’t ‘trust’ they will get it done because they wont. Be the bad guy and hound them til its completed to your satisfaction. ... More

I had a terrible experience with a leaking central HVAC system leading to no cooling for the first month I moved in. As a new home buyer you expect this to be sorted and examined but its a very demoralizing experience for me.

Everything was great except for my experience with pulte mortgage. They had a way of making you feel like a criminal and that you were lucky to have them lend you money.

Poor finishing workmanship on home, doors not properly installed, mismatched French den doors, paint and drywall repairs needed, upgraded cabinets needed repairs, light fixtures dirty, outdoor brick walll poorly constructed and damaged (eyesore). Numerous other repairs required in home

You really have to stay on top of workmanship. Paint job was sloppy. I really don't understand why builders use flat paint on wall as very hard to clean. I did have a few issues that were taken care of promptly after I moved in. Otherwise a few things that were not addressed so guess now have to wait before one year warranty is up to get addressed. Otherwise for a first time home buyer I love my home.

Make sure on the final walk thought, the home should be completely finish before closing. I am closing on my almost two month now, the paint touch up in the rest room, and 12' wide concrete drive way need to be fix. With many phone call, the problem have not been solve. Very disappointed.

After purchasing, Pre inspection list has not been followed up on.

You buy a box, nothing is included! basic base selection is dull therefore you have to upgrade and pay more! by the time you add all the necessities to beautify your place, you add & pay $80,000 more. Paint job not very good!

The quality of the work is great. We love our new home. The punch list was not completed and we are still waiting for some items to be completed after a full 5 weeks.

Be diligent in walking through your home while being built. Your project manager is there to help, direct, and get answers and problems solved. Overall a great builder.