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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15699 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15699 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Very nice people

  • Mark S.
  • Verified HomeBuyer
  • July 28, 2021
  • Leander, TX

Everyone from start to finish was great. Our home is beautiful and we have no complaints.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

There has been no communications with the manager. We call, leave messages, email and nothing! We still have issues that have not been taken care of and at this point , I doubt they will.

  • Jo K.
  • Verified HomeBuyer
  • July 28, 2021
  • North Las Vegas, NV

We have family moving to Vegas and I have steered them away from Pulte.

Total Score 4


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte Homes - Pulte is an extremely experienced builder and has very good lines

  • William M.
  • Verified HomeBuyer
  • July 28, 2021
  • FORT MYERS, FL

Pulte is an extremely experienced builder and has very good lines of supply and top notch project managers, our project manager, Tommy, was very good, knows his business and communicates very well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We are lucky that we have a very responsive and reliable field

  • Divina V.
  • Verified HomeBuyer
  • July 28, 2021
  • North Las Vegas, NV

We are lucky that we have a very responsive and reliable field manager (Miguel); we’ve had/are having some issues that we continue to discover with the house and he’s really trying his best to get these taken cared of. Unfortunately, the Warranty Office never replied to our email but Miguel did. We’re having a couple of issues currently- We hardly get air conditioning in the main bedroom while other rooms are too cold. The main bedroom door has “swollen” like another bedroom door. I will email Warranty office again but will surely include Miguel.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

The closing ease and overall appearance of my new home

  • Leonard E.
  • Verified HomeBuyer
  • July 28, 2021
  • Walpole, MA

Everything they said they were going to do was done. If I had and issue with something, someone was there to answer… great buying experience…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We Love the floor plan

  • David G.
  • Verified HomeBuyer
  • July 28, 2021
  • Naples, FL

We Love the floor plan

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Communication

  • Frances Y.
  • Verified HomeBuyer
  • July 28, 2021
  • ALVA, FL

They communicated with me on every step of the process from the mortgage to the building.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home and price!

  • Brian I.
  • Verified HomeBuyer
  • July 28, 2021
  • McKinney, TX

Our experience with Pulte was a lot better than I expected it to be. They communicated issues in a timely manner and finished our home faster than I expected when we started the process. They honored the price of our home per the contract despite the rising costs of construction materials. Our home inside and out looks amazing and we couldn’t be happier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project manager was great but closing manager was horrible

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Boca Raton, FL

If you are using your own title company the experience will be very taxing. The closing coordinator for Pulte was a nightmare. I received 5 different closing dates which made me jump through hoops on my end and not one phone call or email was returned by the senior closing coordinator. It was stressful. I was also promised a faucet upgrade and was told it was ordered and that never happened.

Pulte Homes responded:
While we are glad to hear that you had a pleasant experience with your project manager, we are disappointed that you had a frustrating experience closing on your home. If there is anything we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com. Thank you. ^AH

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4

Difficult to get anything done

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Albuquerque, NM

Don't expect what you ordeed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

House looks fine but so many things left unfinished

  • Elizabeth S.
  • Verified HomeBuyer
  • July 28, 2021
  • La Grange, KY

So disappointed in quality of home. Cheap paint, nail holes not filled throughout hone, thin drywall, cracked granite in kitchen, extremely small kitchen cabinets, no garage door opener mechanically The statement I receive when I call with a problem is “This isn’t a custom built home.”I have owned several non custom built homes, but this home is below apartment grade.

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 2

Pulte Homes - Kali from the sales office was very responsive, always helpful

  • George U.
  • Verified HomeBuyer
  • July 28, 2021
  • Vernon Hills, IL

Kali from the sales office was very responsive, always helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

We love our home, but disappointed with quality of the walls

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Port Saint Lucie, FL

We love our home, but for the price we paid and upgrade we paid for the orange peel walls, we are highly disappointed with the quality. You can see tape lines throughout the entire home and once we painted the walls ourselves, it was even more noticeable. You can easily see mistakes made to the drywall that was either patched up pretty crappy or not at all. Our issues still have not been resolved with other problems we reported a month ago.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Pulte Homes - .

  • Jose R.
  • Verified HomeBuyer
  • July 28, 2021
  • Saint Cloud, FL

.Great experience amd very helpful amd knowledgeable staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great builder the constructions of the home are outstanding.

  • James R.
  • Verified HomeBuyer
  • July 28, 2021
  • Albuquerque, NM

Great builder the constructions of the home are outstanding. thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good quality and time frame.

  • Naga K.
  • Verified HomeBuyer
  • July 28, 2021
  • Delaware, OH

Good quality and met the time lime as promised. After closing reported the water stagnant issue, not getting response.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - Experience overall was Awesome!

  • Monique R.
  • Verified HomeBuyer
  • July 28, 2021
  • LITCHFIELD PARK, AZ

Experience overall was Awesome! The contact that was done with each step made it that much more exciting! Getting to see my house go from dirt to our home was Amazing! Thanks Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The building portion of the process was great.

  • Austin D.
  • Verified HomeBuyer
  • July 28, 2021
  • Grove City, OH

The building portion of the process was great. No complaints. However, now that we have moved into our house the response is slow on getting something fixed. Very disappointed with that.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Pulte Homes - sales managers and staff were courteous and professional.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Fairfax, VA

sales managers and staff were courteous and professional.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Trust Builder.

  • Tereso L.
  • Verified HomeBuyer
  • July 28, 2021
  • Okatie, SC

Buy in this home with Pulte it was an unforgettable experience. They are a really good listeners and they pay attention to details.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Medium quality at best.

  • Joe T.
  • Verified HomeBuyer
  • July 28, 2021
  • Winchester, CA

Medium quality at best. Pulte will burn you if they can.

Pulte Homes responded:
Thank you for taking the time to leave a review although we are disappointed that you did not have an excellent experience working with us. If there is any additional feedback you would like to provide or anything we can help with, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Slow to respond to minor problems after move -in

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Andover, MA

On walk - through check carefully and make them fix issues asap

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Great experience from start to finish.

  • Michael D.
  • Verified HomeBuyer
  • July 28, 2021
  • Myrtle Beach, SC

Great experience from start to finish. We closed on the date they shot for when they broke ground! Very good people!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I don’t wish to add a comment other than to say that requiring

  • Homeowner F.
  • Verified HomeBuyer
  • July 28, 2021
  • Walpole, MA

I don’t wish to add a comment other than to say that requiring respondents to do so is poor survey design.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Nancie help during my complicated move in

  • Laura K.
  • Verified HomeBuyer
  • July 28, 2021
  • Andover, MA

Nancie help during my complicated move in

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

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