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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Had a great experience buying pulte home

  • Sarath G.
  • Verified HomeBuyer
  • October 08, 2025
  • Apex, NC

I have recently bought pulte townhome in apex, NC. Overall buying experince is smooth and quality of home is very good. I am very happy with service of construction manager. I highly recommend pulte homes.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a great homebuying experience with our team! It’s great to know that your construction manager provided excellent service. We truly appreciate your recommendation and hope you enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Quality Home with a great floor plan

  • Stanley B.
  • Verified HomeBuyer
  • October 08, 2025
  • Mount Dora, FL

In general the house purchase went well and we are happy with the end result. Some of the issues we had were solved quickly others are taking too long.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that your purchasing process went well and are happy with your home and loving its floor plan! We're sorry to hear that you are experiencing concerns in your home and trouble getting them resolved, we'd like to help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Regret buying Pulte homes

  • Janice P.
  • Verified HomeBuyer
  • October 08, 2025
  • Chatsworth, CA

Cheap quality. Finished poor. Site sales not satisfied. After service is ok. John is working hard to fix the problems. Can’t call this home luxury as posted on website and signs. However, the neighborhoods are good but would not recommend to. Family or friends.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that some aspects of your home did not meet your expectations. We’re glad to know that John has been responsive in addressing the issues, and we appreciate your input as we continue to improve the homeowner experience. Thank you again. ^KH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Love our new house

  • Vignesh C.
  • Verified HomeBuyer
  • October 08, 2025
  • Leander, TX

it’s so beautifully constructed we love it and can’t wait it move in

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you are loving your new home! Congratulations and enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad shower flow

  • Marcio G.
  • Verified HomeBuyer
  • October 08, 2025
  • Clermont, FL

The shower flow is not good And the boiler does not work well!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your shower flow and boiler. We'd appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

I'm disappointed.

  • So C.
  • Verified HomeBuyer
  • October 08, 2025
  • Las Vegas, NV

After living in a house built in the Fulti House for 12 years, I moved to this house, and the materials are messy and the finishing is too messy. Because I am not an expert, there are a lot of problems that I have not found during inspection. This is an expensive house in Las Vegas, but there are many problems, perhaps because it was built in a hurry.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you are experiencing concerns with the finishings in your home. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Kivilcim

  • Yakup K.
  • Verified HomeBuyer
  • October 08, 2025
  • Aurora, OH

They were very helpful regarding pricing during the purchasing process. We would like to especially thank Daren for patiently listening to us and fulfilling all our requests as we made our dream come true in our first home. When you buy a house here, you become part of a big family. We hope you also become a part of this family. Kind regards.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re so glad to hear that Daren was helpful and attentive throughout your homebuying journey! Congratulations on your first home, we’re thrilled to have you as part of the Pulte family! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • John G.
  • Verified HomeBuyer
  • October 08, 2025
  • Orlando, FL

Patrick, Randall and Jimmy were all Awesome.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience while working with our team! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We are happy!

  • Margaret T.
  • Verified HomeBuyer
  • October 08, 2025
  • Lancaster, SC

We have had a great experience with our new build in Kinsdale in Indian land! Lee was amazing with being very informative with all questions. Our construction manager Scott was also super good! We couldn’t have asked for anything more, very happy with our new home

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are truly delighted to hear that you had a positive homebuilding experience! It's wonderful to know that Lee was informative and Scott was helpful throughout your build process. We're thrilled to hear that you are happy with your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Carole J.
  • Verified HomeBuyer
  • October 08, 2025
  • Lancaster, SC

Overall, the process was smooth. I found Pulte Mortgage to be difficult to work with. Their inquiries were on the verge of being excessive. I had a big disappointment with my flex room which was supposed to have doors and they weren’t installed. After my complaints I was given the doors and I agreed to pay for the installation which was a mistake on my part. It was their mistake so everything should have been covered; I brought the issue up with the builder but his attitude was that they wouldn’t agree to pay since I had been foolish enough to agree although he didn’t say so. Live and ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that Scott provided such great service and helped ensure your home met your needs. We’re sorry to learn about the challenges you experienced with your flex room doors and the mortgage process. Your comments have been shared with our team so we can review and continue improving. Thank you again. ^KH

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 5

Superb quality

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Canton, MI

Awesome experience with build quality and addressing questions promptly

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re so glad to hear that you had a positive homebuilding experience with our team! It’s wonderful to know that our team was responsive throughout the process and that you’re happy with the quality of your new home! Enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the house !

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Stuart, FL

Thank you all on the Pulte Team !!\\r\\nFor designing & building with great workmanship. my new home. Also wish to commend the sales, construction & finance personnel for all the help along the way. Great people & honest service !!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that you’re happy with your new home and that our teams provided helpful and honest service throughout the process! We appreciate your kind words and are so glad you’re enjoying your home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Natasha and Josh both great people to work with.

  • Bryce L.
  • Verified HomeBuyer
  • October 05, 2025
  • FLORENCE, AZ

The only issue so far is apparently there is no power to the ceiling fan wires in the the front bedroom.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience while working with Natasha and Josh! However, we're sorry to learn that you are experiencing concerns with your electrical. We'd like the opportunity to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great and pleasant experience

  • Muneebul M.
  • Verified HomeBuyer
  • September 27, 2025
  • Hilliard, OH

We had a great experience with our new home! The team was very professional, and everything went smoothly from start to finish. Construction was completed on time, which we really appreciated. Along the way, a few quality issues came up, but the builder addressed them quickly and took care of everything without hesitation. Overall, the process was well-managed, communication was clear, and we’re happy with how everything turned out. Thank you for making the journey to beautiful home such a positive one!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that the process went smoothly for you and that our team was able to address any concerns promptly! We truly appreciate your kind words and are so glad you’re enjoying your beautiful new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Marjanna R.
  • Verified HomeBuyer
  • September 25, 2025
  • Montgomery, TX

I love my new Pulte Home. Every single person I've dealt with during the buying process has been friendly, professional and responsive. After move in, there were a few very minor issues and the Warranty Department and Tex took care quickly. I would recommend a new Pulte home to my friends and family any day!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great experience while working with our team and are loving your new home! While we're sorry to hear you experienced some concerns, it's great to know that our team resolved them promptly. We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dealing with the title company was very trying they try to change everything two days before closing not a very comfortable experience!

  • Michael l.
  • Verified HomeBuyer
  • September 25, 2025
  • Mesquite, NV

The builders completed the home in a timely matter although some of the finish work was not quite up to par. Dealing with the title company at first was easy and towards the end that to be quite train not a very pleasant experience!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear your home was completed on time, though we’re sorry some of the finishing details and your title process fell short of expectations. If there's anything we can do to help resolve your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Horrible follow up

  • Richard B.
  • Verified HomeBuyer
  • September 25, 2025
  • Davenport, FL

we moved into our home in July and have been fighting about the grass being totally dead and a broken sprinkler head since closing. Empty promises of getting the problems fixed no returned calls or texts or emails no follow up and empty promises of having it fixed. Horrible experience. The house itself is great but now I have a 500k house with a dead lawn

Pulte Homes responded:
Thank you for taking the time to share your feedback. While we're glad to hear that you are happy with your home, we are truly sorry to hear about your concerns with your lawn and the lack of communication. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 5

Trustworthiness 2

Responsiveness 1

Deep Creek /Pulte Homes in Heber City UT is the BEST!

  • Nial B.
  • Verified HomeBuyer
  • September 24, 2025
  • Heber City, UT

Love our new home @ Deep Creek/Pulte Homes in Heber City UT!!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you are loving your new home! Congratulations! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a Quality Builder

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2025
  • Las Vegas, NV

Pulte is a low cost provider of housing and they are trying to be in the luxury segment in a community called ascension. They are out of their league and are not able to meet the expectations of a luxury buyer. The only reason they are getting the prices they are getting is due to the location, not the design or quality of the build. They are so bad with the customer journey and have no business being in this segment of the market. Summerlin (Howard Hughes Corp) is not thinking clearly either. Older Summerlin is so much better. Don’t buy in ascension from pulte if you want to spend $2m+.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet expectations. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • September 23, 2025
  • Laurel, MD

POC responsible for validating my financial records kept adding requirements until I was told that I couldn't close on the scheduled closing date. Also, my loan was supposed to be for a convential 30-year fixed rate loan, but they showed the final loan to be a VA loan. Also, I was told that I had to provide a letter to explain that I was going to stay at this new home at least for one year (incorrect). I had overpaid on the 20% deposit and was supposed to get a rebate. However, you failed to tell me that you were sending a check to the new home and it got rained on. It was so ...

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We are truly sorry to hear about your experience with our financial and mortgage teams. If there is anything we can do to help, please don't hesitate to reach out. Thank you again. ^KH

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Great experience for a great price!

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2025
  • Liberty Hill, TX

Just had an awesome experience finding and buying the home. The builder was so helpful in our walk through and has been super responsive since moving in. Really happy about how the whole process went!

Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad to hear that the process went smoothly and that your builder representative was so helpful and responsive! We’re thrilled you’re happy with your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Positive experience with Alex fat Solis Grande

  • Tina B.
  • Verified HomeBuyer
  • September 19, 2025
  • Bonita Springs, FL

Alex at Solis Grande was great to work with.. very responsive!!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you had a great experience while working with Alex! It's wonderful to know that he was responsive to your questions and concerns. Enjoy your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

A mediocre experience

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2025
  • Avon Lake, OH

Important qualifier, this is my second time building a home. The first was with another builder for about half the price and slightly smaller home a few years ago. That experience was superior and may have skewed my perspective a bit. My partner was a first time builder, and found the process stressful and was not confident as we moved through. Starting at the beginning, we built the same home as the model. The model was built with a 3 car garage, which was a high want for us. When Pulte laid out the plots, they did not have any large enough for a 3 car garage. Rough start. After that, it ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. While we’re glad to hear that your sales consultant and construction manager were responsive and worked with you to achieve many of your requests, we’re truly sorry to learn that other aspects of the process did not meet your expectations. Your feedback is important, and we’ll be sharing it with our leadership and construction teams as we continue to improve the building experience for future homeowners. We would like to make leadership aware of your experience and help resolve the lingering smell, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

good

  • Jose M.
  • Verified HomeBuyer
  • September 19, 2025
  • Tomball, TX

good home but no used de best material for make, air conditiones unit is less than require for home in zone 1

Pulte Homes responded:
Thank you for taking the time to share your feedback. While we are glad to hear that you are happy with your new home, we're sorry to learn that you have some quality concerns. We would appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

DISAPPOINTED

  • Aysegul Y.
  • Verified HomeBuyer
  • September 18, 2025
  • Rockville, MD

It’s been almost 2 months since we purchased the house,We still can’t sleep in our owner’s bedroom. I was given a house that is not strongly insulated,all the road noise is inside the house. I am spending extra 10K for a livable environment,we are about to sue to get compensated.

Pulte Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about your experience since moving into your new home. We would like the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

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