Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15982 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15982 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Couple of things that I would change from having a pulte home.

  • Freddy H.
  • Verified HomeBuyer
  • August 04, 2021
  • Forney, TX

Couple of things that I would change from having a pulte home.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Pulte Homes - The entire process was smooth even our maintenance issues were

  • Kiran C.
  • Verified HomeBuyer
  • August 04, 2021
  • Manteca, CA

The entire process was smooth even our maintenance issues were addressed on time with prompt communication. Thanks Eric.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - With the market we are dealing with right now I appreciate the

  • Roxanne L.
  • Verified HomeBuyer
  • August 04, 2021
  • Surprise, AZ

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Negotiations

  • Kevin J.
  • Verified HomeBuyer
  • August 04, 2021
  • Bolingbrook, IL

Inability to negotiate anything in the contract T&Cs, a bit upsetting. Other than that, builder did a good job all around.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Responses and resolution to service requests takes longer

  • Renjith R.
  • Verified HomeBuyer
  • August 04, 2021
  • Prior Lake, MN

Responses and resolution to service requests takes longer

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Builder and sales office and titling was great.

  • Mark F.
  • Verified HomeBuyer
  • August 04, 2021
  • Tucson, AZ

Builder and sales office and titling was great. Pulte mortgage experience was not.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Let Down

  • Tyrone W.
  • Verified HomeBuyer
  • August 04, 2021
  • Katy, TX

As we walk through our home, I see so many flaws, lack of heart put into the smallest things. The caulking looks like a childs work, corners are not squared and off on sides, counter tops drilled for 3 holes and there should have been one. Instead of replacing, it was covered and left as if we wouldn't notice. It was attempted to be fixed, but for sure still noticable! Cabinets are leaning and it has taken forever to get them to even call us back. The carpet on steps is unraveling. Im having a hard time with all the imperfections! On a new home??

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Surprising Disappointment with Pulte Homes, a Builder with Good Reputation

  • Ying-Chan W.
  • Verified HomeBuyer
  • August 04, 2021
  • Orlando, FL

Pulte Homes has had a good reputation, but unfortunately I am very disappointed in the entire buying/building process. 1. Pulte sales told me the property is not in a flood zoom but actually it is. Two weeks before the closing I was told a flood insurance is required because it is in a flood zoom. 2. The house was built with three car garages but with a narrowed drive way only allowing to access two. This is due a special county regulation about the drive way width, which Pulte does not tell buyers until the house is built. 3. Dry walls were soaked with water due to opened windows on rainy ...

Pulte Homes responded:
Thank you for taking the time to share your experience with us although we are concerned that you are dealing with so many unresolved concerns. We would like to help by escalating this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of this situation along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Somewhat Disappointing

  • Edward C.
  • Verified HomeBuyer
  • August 04, 2021
  • Hollywood, SC

We absolutely fell in love with the model home at The Reserve at Stono Ferry. Although we love our home; the location; and the floor plan, it is obvious that the level of craftmanship for the fit and finish of the model home is of a higher standard than that of our home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Sales and Field Manager Awesome to Work With

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2021
  • Las Vegas, NV

Angela and John were amazing to work with start to finish. They made us feel important and involved throughout the entire homebuying process, and worked with us through any unforeseen hassles or changes. Thanks Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kind people

  • Zaheer K.
  • Verified HomeBuyer
  • August 04, 2021
  • Fort Worth, TX

Amazing people good service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Things were not smooth since start and then issues with construction,

  • Ullas P.
  • Verified HomeBuyer
  • August 04, 2021
  • Orlando, FL

Things were not smooth since start and then issues with construction, delay in the closing and now going through the issues that I'm seeing in the house that were noted at the time of closing and here after 2 month still not fully taken care. And seeing the how much least bother the Pulte group is in resolving these issues. I would recommend to buy some older house instead.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

We have no punch list to deal with at this time

  • Marshall K.
  • Verified HomeBuyer
  • August 04, 2021
  • Lake Villa, IL

Mr oberding takes a real interest on handling any questions or concerns a new homeowner has He is a great representative for Pulte homes !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Thank you so much Patrice Hutchinson (Crown East) for making

  • Adela M.
  • Verified HomeBuyer
  • August 04, 2021
  • Gaithersburg, MD

Thank you so much Patrice Hutchinson (Crown East) for making my dream of becoming a new homeowner come true! Thank you so much for your help!!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - Good builder and staff

  • Armen S.
  • Verified HomeBuyer
  • August 04, 2021
  • Surprise, AZ

Good builder and staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Some subs are excellent.

  • Philip T.
  • Verified HomeBuyer
  • August 04, 2021
  • Cave Creek, AZ

Some subs are excellent. Others are animals. No pride in workmanship.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Mike our construction manager was awesome.

  • Arthur B.
  • Verified HomeBuyer
  • August 04, 2021
  • Fort Mill, SC

Mike our construction manager was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - The experience with Pulte was great specially with Dale and Maria.

  • CGC I.
  • Verified HomeBuyer
  • August 04, 2021
  • Orlando, FL

The experience with Pulte was great specially with Dale and Maria. They are just perfect peolple for Pulte. Thank you for every thing you have been done for us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We purchased a quick Move in home. The whole process was very fast

  • Ronald B.
  • Verified HomeBuyer
  • August 04, 2021
  • Port Saint Lucie, FL

The salesman name is Yvo and he was awesome. When I had issues to resolve and wasn’t getting any response after a week passed, I spoke with Yvo and he immediately assisted me in contacting who needed to be.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 2

Open communication and on schedule

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2021
  • Painesville, OH

Production Manager and Sales folks were available, good listeners and treated us with respect. Open communication and quick response to questions or concerns.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Team work and putting the customer first

  • Basim A.
  • Verified HomeBuyer
  • August 04, 2021
  • Novi, MI

Nice location with an added architectural design gives a great value for your money. The representative at the site made me feel at ease and he did his best to get all questions answered.As a matter of fact every representative at all levels were extremely helpful. Pulte distinguishes itself with the family members that works for them. A great team work.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Excellent service and sales team.

  • Sureshbabu R.
  • Verified HomeBuyer
  • August 04, 2021
  • Manteca, CA

Excellent service and sales team.. I really loved the way they made dream come true…

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

My buyers agent is the best!!!

  • Andrew N.
  • Verified HomeBuyer
  • August 04, 2021
  • Tampa, FL

Jessica was awesome to work with. She really took her time with us prior to signing to go over the levels of potential upgrades my wife and I was interested in so we could truly understand our spending power. She was the reason we went with Pulte. We felt that because of the time she dedicated to us prior to signing we felt like it was less surprises on what upgrades cost. If we could do it all over again my wife and I would work with Jessica.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Pulte Homes - Biding on a new build was alittle out there, but after getting

  • Nathaniel S.
  • Verified HomeBuyer
  • August 04, 2021
  • FLORENCE, AZ

Biding on a new build was alittle out there, but after getting the house pulte did great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very responsive to questions and requests after we moved.

  • Gbemisola S.
  • Verified HomeBuyer
  • August 04, 2021
  • Brentwood, CA

Very responsive to questions and requests after we moved. The whole process was smooth and informative

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area