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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15982 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15982 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Home buying experience was great, it was after that was a nightmare.

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2021
  • LITCHFIELD PARK, AZ

Home buying experience was great, it was after that was a nightmare. The upgrades we paid for were put in the wrong spot and are having difficulties getting them to fix their mess up. Electrical issues in the garage. Lights flickering while a single device is turned on and I’m being told that’s just how it is, because the lights run on the same circuit as the outlets. Sink plug broke after first use.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - Pulte guides you through each step of the process, which is clear

  • Dennis P.
  • Verified HomeBuyer
  • July 31, 2021
  • Fort Myers, FL

Pulte guides you through each step of the process, which is clear and well planned. The quality of the home given it is tract in nature, exceeded expectations. Every employee along the way was pleasant and responsive. I would buy from them them again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

New home in a Tough market

  • Robert D.
  • Verified HomeBuyer
  • July 31, 2021
  • Powell, OH

We signed our contract in Aug. 2019, right in the middle of National covid issues. As a result, there were labor issues and supply chain issues along the way. In the end, our sales person and field manager worked very hard in ultimately delivering a quality house to us. We are overall very happy and would do it again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Simple and Easy

  • Andrew B.
  • Verified HomeBuyer
  • July 30, 2021
  • Minneapolis, MN

Process was very straight forward and easy

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - The sales lady Jill was very helpful when ever I reached out

  • Allison K.
  • Verified HomeBuyer
  • July 30, 2021
  • Apollo Beach, FL

The sales lady Jill was very helpful when ever I reached out to her. Shane White was really great!!! He always kept me updated weekly during my building process. I had a really good experience from beginning to end. I love my pulte villa

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Homeowner

  • Mario F.
  • Verified HomeBuyer
  • July 30, 2021
  • Acworth, GA

The quality of the house and the finishes were extremely bad, in addition to the numerous delays and the closing date it was postponed several times, causing a lot financial damage.

Pulte Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home and had a frustrating closing experience. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Customer Service

  • Lucinda A.
  • Verified HomeBuyer
  • July 30, 2021
  • Albuquerque, NM

The customer service is Amazing!! Communication between everyone is Wonderful!! . You can tell that everyone works together as a team and our on the same page with everything.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Even though there were delays due to pandemic, the Pulte team

  • Sarvani M.
  • Verified HomeBuyer
  • July 30, 2021
  • Hopkinton, MA

Even though there were delays due to pandemic, the Pulte team was prompt in their responses and helpful throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great service from Pulte; the build is beautiful!

  • Christopher J.
  • Verified HomeBuyer
  • July 30, 2021
  • Buckeye, AZ

The building process was straightforward and everyone at Pulte were very informative and helpful along the way! The result is a beautiful home in a great neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the quest for quality,

  • Radu A.
  • Verified HomeBuyer
  • July 30, 2021
  • Ann Arbor, MI

Pulte is trustworthy and reliable.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Pulte Homes - I feel the quality of my home is okay.

  • Corinne S.
  • Verified HomeBuyer
  • July 30, 2021
  • Fort Mill, SC

I feel the quality of my home is okay. I think it might be hard to keep an eye on all the building going on at one time. I’m used to custom home builders, Not tract home builders Unfortunately something gets lost in the wash.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - This was good home buying experience

  • Emmanuel O.
  • Verified HomeBuyer
  • July 30, 2021
  • Saint Cloud, FL

This was good home buying experience

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - This was a good homebuying experience.

  • Nicole B.
  • Verified HomeBuyer
  • July 30, 2021
  • Haslet, TX

This was a good homebuying experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Willingness to answer my questions and responsiveness to issues

  • Fredrick A.
  • Verified HomeBuyer
  • July 30, 2021
  • Wylie, TX

Pulte works hard to ensure we, as buyers, were happy. They have built into the process periodic "builder/buyer" walkthrough inspections to make sure we understood what was being built into the house and to ensure our concerns were addressed

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Attention to blueprints/house plans can be an issue.

  • Patrick E.
  • Verified HomeBuyer
  • July 30, 2021
  • Brownsburg, IN

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Latest building methods used

  • Arnold S.
  • Verified HomeBuyer
  • July 30, 2021
  • Albuquerque, NM

Involves buyer from start to finish. Especially pleased with stand out performance of issue resolution after construction of house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Extremely Satisfied!

  • Ryan V.
  • Verified HomeBuyer
  • July 30, 2021
  • Winchester, CA

The knowledge, and priority to customer service at every level was appreciated. Pulte was recommended to us as a builder to use, and now we know why. We will be an advocate for Pulte and will recommend them to everyone! We also ended up using Pulte mortgage. I would also give Pulte mortgage a 5 star review!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

----like the doorbell doesn't ring---missing bulb in light highat

  • William R.
  • Verified HomeBuyer
  • July 30, 2021
  • Tucson, AZ

Builder insisted on a closing date BEFORE roof was completely finished. After living here 3 weeks several items which we have reported still have not been corrected---like the front doorbell doesn't ring----missing bulb in light in hallway----monsoon damage to front landscape with small sunken ares and foundation exposed in another area.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - We had a great homebuying experience and a great field manager

  • Cheryl P.
  • Verified HomeBuyer
  • July 30, 2021
  • Zephyrhills, FL

We had a great homebuying experience and a great field manager helping us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The care the entire team took to cater to our unique needs.

  • Crystal B.
  • Verified HomeBuyer
  • July 30, 2021
  • Canton, MI

The Pulte family will make sure all of your needs are met. They are always available and responsive to answer questions you will have. They go above and beyond what expectations you may have to ensure you have a top-notch building experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication

  • Robert B.
  • Verified HomeBuyer
  • July 30, 2021
  • Novi, MI

Easy to work with on every phase of construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Customer service was excellent.

  • Cynthia G.
  • Verified HomeBuyer
  • July 30, 2021
  • Andover, MA

Customer service was excellent. Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - They are great at communicating with you until you have completed

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2021
  • Osseo, MN

They are great at communicating with you until you have completed buying the house. Then things aren’t as great. I would say 5 stars until you own the house and then 3 stars out of 5 after that. They have a great pitch about their warranty process and how it works but from my experience with that part of it they can do better.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

very nice and helpful their and care for the customer's needs

  • Robin B.
  • Verified HomeBuyer
  • July 30, 2021
  • Murrieta, CA

I put Pulte homes quality much higher their competitors. Their staff is well trained in their specific field as well as informative on how to obtain the information in question. We feel that our on going experiences with Pulte has been remarkably pleasant at all levels. We want to thank everyone we encountered on this journey to oing a home built by Pulte. Thank you very much

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I would buy again

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2021
  • South Lyon, MI

I would buy again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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