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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15982 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15982 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Overall great experience.

  • Xiaotian w.
  • Verified HomeBuyer
  • July 28, 2021
  • Las Vegas, NV

Overall great experience. Would buy again from Pulte

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - the townhouse we purchased was already built and available when

  • Betty L.
  • Verified HomeBuyer
  • July 28, 2021
  • Aurora, OH

the townhouse we purchased was already built and available when we needed to find a new home. The color scheme was what I like which was definitely a plus along with the quick move in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

honest and reliable

  • Cheryl F.
  • Verified HomeBuyer
  • July 28, 2021
  • Walpole, MA

Pulte is a great builder. My husband was a top notch builder in Walpole so I know quality when I see it. Very happy with my purchase. Mariana the real estate Broker is lovely and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The most worry-free home buying experience!

  • Iman E.
  • Verified HomeBuyer
  • July 28, 2021
  • Saint Paul, MN

The most worry-free home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I love my home.

  • Mary Z.
  • Verified HomeBuyer
  • July 28, 2021
  • LAS VEGAS, NV

I love my home. It is beautifully made with a lot of thought put in it. The wide open area and light that I particularly like. I do not feel cramped

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new Pulte home!

  • Robert L.
  • Verified HomeBuyer
  • July 28, 2021
  • Immokalee, FL

With COVID, we had some delays in the building process, but our experience with our salesperson, Michael, and our field manager, Oscar, were the best!! Our lack of one star on the rating was due to our negative experience with Pulte Mortgage only. Everything else from sales, to design meeting to build went great. We love our home!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Donald Faber at the sales department did an awesome job as well as Dylan the project manager was very supportive and responded to all my inquiries very fast.

  • Juan E.
  • Verified HomeBuyer
  • July 28, 2021
  • Fort Myers, FL

Pulte builds a great product and provides a super support to the homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great communication and transparency throughout the entire transaction.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Justin, TX

Great communication and transparency throughout the entire transaction. Follow up after closing is very impressive as well! Questions were (and still are) answered quickly and thoroughly, and any issues/corrections/touchups needed are being addressed. Overall great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Misrepresentation, Lack of Professionalism and Unresponsiveness.

  • Crista D.
  • Verified HomeBuyer
  • July 28, 2021
  • Santa Fe, NM

Buyer Beware! Pulte does not deliver what they promise verbally or in writing.

Pulte Homes responded:
We are disappointed to hear that you did not have an excellent experience working with our team and did not feel that our team was trustworthy. If there are any additional comments you would like to provide or any issues we can help address, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Pulte Homes - very good service form Josh and Steve and Lending department

  • Ms. S.
  • Verified HomeBuyer
  • July 28, 2021
  • Matthews, NC

very good service form Josh and Steve and Lending department

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy buying experience.

  • Alfredo S.
  • Verified HomeBuyer
  • July 28, 2021
  • Orlando, FL

All the Pulte team from sales to closing are top notch.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - everything went off without a hitch

  • Claire C.
  • Verified HomeBuyer
  • July 28, 2021
  • Andover, MA

everything went off without a hitch

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Awesome home design and a lot of options!

  • Kristine Q.
  • Verified HomeBuyer
  • July 28, 2021
  • Port Saint Lucie, FL

Awesome home design and a lot of options! Sales rep was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was a good experience working with plute homes

  • Jianchuan M.
  • Verified HomeBuyer
  • July 28, 2021
  • Buford, GA

It was a good experience working with plute homes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - No comment too many hard points i cant tell

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Fair Lawn, NJ

No comment too many hard points i cant tell

Pulte Homes responded:
We are sorry that there are a plethora of points you have to make regarding your negative experience. If you would like to share those with us or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Thanks Toni and Ryan for all the hard work!

  • Qi Z.
  • Verified HomeBuyer
  • July 28, 2021
  • Bothell, WA

Thanks Toni and Ryan for all the hard work!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lack of quality of workmanship is overwhelming!!!!

  • Daniel R.
  • Verified HomeBuyer
  • July 28, 2021
  • San Jose, CA

First, the following is not only based on my wife’s and my experience. After talking to neighbors, similar if not the same issues have been observed on many levels. The list below is not only our impression but was already recognized by the quality manager from Pulte. He wrote the list and I am just copying/pasting parts of it here. After our first walkthrough a lot of things got marked with tape with the explanation that it will be taken care of before move in day (that was expected, no complaint here!). Unfortunately we found that a lot of the marks (tape) simply were removed without taken ...

Pulte Homes responded:
Thank you for taking the time to outline your experience for us to review. We are concerned that there are so many outstanding concerns and to hear that our team has not done an excellent job at resolving them. We would like to escalate this situation to leadership and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you again. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Pulte Homes - Great place to come and nice stuff

  • Shaik S.
  • Verified HomeBuyer
  • July 28, 2021
  • Lathrop, CA

Great place to come and nice stuff

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We moved in in June.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Rio Rancho, NM

We moved in in June. When we did our move in inspection there were lots of issues that needed to be addressed. On the day we moved in we were asked to wait 14 days to make sure all issues were addressed. Need less to say none of the issues were done and the guy in charge refuses to answer our calls. We have several places that needs paint touch up, repairs on the house and have yet been able to get ahold of anyone. We were told to do a warranty claim. Which takes time within it self. Very disappointed in the quality of work that they "take pride" in.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Pulte Homes - Having had a custom built home for our previous home we were

  • Robert C.
  • Verified HomeBuyer
  • July 28, 2021
  • Tucson, AZ

Having had a custom built home for our previous home we were somewhat weary how responsiveness the Pulte team would be. Much to our surprise everyone we dealt with exceeded our expectations from sales to the construction team. Definitely would choose Pulte again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a very good experience with Pulte.

  • Yvette B.
  • Verified HomeBuyer
  • July 28, 2021
  • Apollo Beach, FL

We had a very good experience with Pulte. They were responsive and followed up on all issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Our field manager was extremely helpful throughout the whole

  • Melynda M.
  • Verified HomeBuyer
  • July 28, 2021
  • Albuquerque, NM

Our field manager was extremely helpful throughout the whole process. There is really nothing like a new home and I glad we went with Pulte. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Our experience with pulte mortgage was anything but pleasant.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Ontario, CA

Our experience with pulte mortgage was anything but pleasant. Our loan processor was always difficult to reach and constantly misplaced documents during the process. The last week of closing they were completely non existent and added much more stress to the process than was needed. Our loan processor would never reply back to our calls and emails.

Pulte Homes responded:
Thank you for taking the time to share this feedback with us so we can make Pulte Mortgage aware. If you have any additional comments you would like to make or anything the team can help address please feel free to email customercomments@pulte.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Overall great experience!

  • Jacory H.
  • Verified HomeBuyer
  • July 28, 2021
  • Immokalee, FL

Overall great experience! If you’re looking for a home, Pulte is definitely the way to go.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Locality of area and space for the lots.

  • Sanjeev M.
  • Verified HomeBuyer
  • July 28, 2021
  • Black Diamond, WA

Pulte homes are not very certain on closing date and rush on it, so as buyer didnt had proper celebration and worst experience and fixing up cosmetic and couple of damage within home. As a new homer we have lot of question and nothing was properly answer and field manager chnages no often with not at all update to what happen at site. I would not recommend for improper response with sales and field manager here. Unsatisfied and keep getting lots of very very delayed response.

Pulte Homes responded:
We are disappointed to hear that our team did not provide excellent responses to your questions and concerns. We take this feedback seriously and have shared it with leadership for their review. If you have any other concerns you would like to share or any issues we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

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