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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15699 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15699 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

A great response to fixing any quality issues that have been missed or that occur after closing

  • Louis M.
  • Verified HomeBuyer
  • June 07, 2021
  • Wheaton, IL

A very professional organization, that is very responsive to a buyer's request.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - All I can say is we are 30Days past closing and have a laundry

  • Tyler M.
  • Verified HomeBuyer
  • June 07, 2021
  • Noblesville, IN

All I can say is we are 30 Days past closing and have a laundry list of things that are not done

Pulte Homes responded:
We are so disappointed to hear that you have a list of concerns with your new home. We would like to learn more so we can escalate your concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

The building process was smooth. When we had issues or concerns our contact Jimmy was very responsive and gave regular updates. Our experience with the mortgage was not very Stella. Marie M. In particular was difficult to work with.

  • Gary D.
  • Verified HomeBuyer
  • June 06, 2021
  • Wylie, TX

Jimmy the construction supervisor was great to work with. Friendly and responsive to our issues. Marie was the mortgage office was not really helpful. She did not answer or return phone calls in a timely manner. She was asking for information that we had provided twice before on the day before we were supposed to close. That made for a very stressful day.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Built quickly once started

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2021
  • Myrtle Beach, SC

After making a deposit, we waited months for our home to begin construction. We paid for an unfinished garage. However, the sheet rock, tape and mud were a mess and required a professional to smooth out the wall and make them paintable. All of this was added expenses that could've been avoided.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Excellent personnel from the model office (Molly) to the site super(Ben). (

  • Savvas S.
  • Verified HomeBuyer
  • June 05, 2021
  • Hilliard, OH

Very good and pleasant experience. The material used could be better but given the circumstances it was not a surprise. Overall, Pulte is a great organization to work with for a new home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - its outstanding community i loved it

  • Vina M.
  • Verified HomeBuyer
  • June 04, 2021
  • Fairfax, VA

its outstanding community i loved it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Positive experience

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2021
  • New Albany, OH

Our experience was very positive from our investigation of the Nottingham Trace community through move in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Builder does an overall great job.

  • Keith B.
  • Verified HomeBuyer
  • June 04, 2021
  • Delaware, OH

Builder does an overall great job. Just be sure to keep an eye on the process all the way through.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor work quality and it shows.

  • Jennifer K.
  • Verified HomeBuyer
  • June 04, 2021
  • Indian Land, SC

I’m sad to write this review, because the actual home buying experience with Pulte was amazing. But now that I’ve been in my home for 2 months, I’m noticing so many issues. Cracked tiles, missing/poorly done grout work, crooked windows, broken windows, holes emerging in my yard and I’m still trying to get the thousands of paint droplets off my hardwood flooring. This is my second new build and we never experienced this level of poor workmanship in our prior home. So utterly disappointing.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

The poor workmanship performed by Pulte sub-contractors

  • Gary D.
  • Verified HomeBuyer
  • June 04, 2021
  • Canton, GA

Before closing, there was a laundry list of issues that were promised to be fixed after closing. Some were small, others pretty big. The more minor issues I fixed myself or the supervisor had resolved. Without being petty, I will say the overall workmanship was poor. The biggest issue I reported was visible seems on the ceiling. I tried to work with the Pulte team on getting the ceiling issue resolved; however, after two months and five Pulte people later, I was told, “there isn’t anything further we can do.” I’ve been given a myriad of excuses why the seams are visible; here are some of ...

Pulte Homes responded:
We are so disappointed to hear of the experience you had working with our team and we understand your frustration. We would like to make leadership aware of this situation so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Working with the building supervisor and the realtor was an amazing experience.

  • Sonia J.
  • Verified HomeBuyer
  • June 03, 2021
  • Charlotte, NC

The supervisor provided great support and special care during house building process. Thanks to the team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Closing date

  • Anne M.
  • Verified HomeBuyer
  • June 03, 2021
  • Spring, TX

Our second home to purchase, And it was exciting to watch the process again from foundation up. To see all the details of your home in progress. And to finally move in. It’s been 1 month 1 day and we’ve been enjoying our new home with Pulte. With the heavy rains that came through the area I’m happy to say no leaks at all. When we did our walk through before closing You see the obvious touch ups that get noted and fixed, but your bound to miss some minor ones. But over all we’re very happy with our new home And with PULTE as our builder.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - good quality homes, responsive sales and mortgage teams, good

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2021
  • Germantown, MD

good quality homes, responsive sales and mortgage teams, good pricing and location

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Having had a Pulte home built 21 years ago, we decided to purchase

  • Richard B.
  • Verified HomeBuyer
  • June 03, 2021
  • Winter Garden, FL

Having had a Pulte home built 21 years ago, we decided to purchase another Pulte home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Pulte Homes will not make improvements requested by the customer;

  • W. N.
  • Verified HomeBuyer
  • June 03, 2021
  • Orlando, FL

Pulte Homes will not make improvements requested by the customer; such as satin or semi-gloss paint instead of flat paint in the garage and bathrooms, concrete instead of plastic water trays for exterior downspouts, white instead of black lanai ceiling light fixtures, or the installation of a wine cooler.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quick build. The Supervision was limited.

  • Paul M.
  • Verified HomeBuyer
  • June 03, 2021
  • SARASOTA, FL

Quality hard to maintain. 3 project managers. Punch work slow after closing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Overall was a great experience.

  • Daniel W.
  • Verified HomeBuyer
  • June 02, 2021
  • Myrtle Beach, SC

Overall was a great experience. Anyone having a new home built rite now will deal with COVID supply issue's. Despite those challenges our sales rep Matt and field Rob were amazing. Matt was very helpful in the beginning helping us navigate the buying process and selecting add ons. Every week during the build he kept us updated with pictures which we looked foward to Sunday mornings. Rob was great. He took care of any concerns or issues that popped up and was very detailed oriented. His experience helped us make a couple small changes that made all the difference. After closing, some small ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone is very helpful and you feel safe here very nice place

  • Shashi S.
  • Verified HomeBuyer
  • June 02, 2021
  • Fairfax, VA

Everyone is very helpful and you feel safe here very nice place Thanks to everyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The sales people and the professional crew were very responsive.

  • Yaffa F.
  • Verified HomeBuyer
  • June 02, 2021
  • Boca Raton, FL

The sales people and the professional crew were very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte did a great job!

  • Craig W.
  • Verified HomeBuyer
  • June 02, 2021
  • Naples, FL

Great home, great experience, great quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was great, we hope the trust we have with Pulte will continue.

  • Bony T.
  • Verified HomeBuyer
  • June 02, 2021
  • Wylie, TX

It was great, we hope the trust we have with Pulte will continue.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Very professional, responsive staff and excellent workmanship

  • Jonathan R.
  • Verified HomeBuyer
  • June 02, 2021
  • Spring, TX

Very professional, responsive staff and excellent workmanship all around the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great quality of workmanship and materials

  • Luis F.
  • Verified HomeBuyer
  • June 02, 2021
  • North Brunswick, NJ

Great quality of workmanship and materials

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Communication

  • Aaron L.
  • Verified HomeBuyer
  • June 02, 2021
  • Fort Myers, FL

We purchased our home virtually using Facetime. Once the purchase was completed we had scheduled calls, bi-weekly photo updates and lots of emails. We were a bit nervous not being there in person, turned out to be an amazing experience. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The done the construction in timely manner with quality material

  • Reta T.
  • Verified HomeBuyer
  • June 02, 2021
  • Rockville, MD

The done the construction in timely manner with quality material and with professionals

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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