Pulte Homes Reviews

Before Purchasing Pulte home i had a great impression about builder but after seeing the construction i lost the impression that Pulte can also build worst way. Not sure what made to bring lower quality to my home. Ceiling fans when chose during design options was not placed and placed with very normal ceiling fan. Every homeowner dream about their home in great way so will chose the builder. Thats OK. I hope Pulte keeps quality for next homeowners.

I did all my upgrades with Pulte design center and everything that I upgraded was put in incorrect or damaged still waiting months to get items fixed..

Let’s just say that there were/are multiple issues

I was a new home buyer and i was very much curious to know each and everything. I used to visit the site every other day. It was a good experience. The sales office helped a lots to understand each and everything. The design center experience was not good at all. I wanted to modify some of the upgrades and the person will not let me do.

Pulte was able to build the home in time but the workmanship and the finishings are below par including the overall models and layouts needs a lot of work to be done.

Very poor service and everything is delayed. Even after closing the house for 30 days there are still things that need to be installed in home.

Buying experience was ok at the start but closer to the end trying to figure out closing was a bit messy. Responsiveness to issue at final walk thru and days after closing is lacking. Still waiting on stuff/answers weeks later. I get that they are busy and have other home owners but if you say you will do something do it.

Make sure you get what you paid for.

The quality checks for this home were inconsistent and often not there. The servicing once closed leaves to be desired as well.

It is not a quality builder

Now that we are in our home we see a major lack of attention to detail. Paint on flooring, trim and carpet. Adhesive in various places on flooring. Vinyl floor has an obvious slit that just had glue applied over that area. Caulk drips that won’t come off. Water damaged door. There is a lack of care for the new finishes in our home. A response to theses issues has been non existent so far.

We expected much better quality form this builder for the cost of the home. Home was not cleaned at time of closing to move in ready.

I would not have closed on this house until ALL items were fixed. We have been in this house now for over a month and there are still many issues left unresolved.

Irrespective of the issues, there was delay by a month, then after purchase, the builder did not keep it up. One month touch and finish, we expected that builder come and finish but instead just they dropped off the paints. I complained that the garage remote openers were not working and none of the guys have come and changed it.

Solid 3/5 not more not less.

Pulte has failed with the quality of the details. There are so many little things wrong it seems that vendors were not supervised and the finishing details were missed all over.

Overall the house was ok, but there were a ton of little issues that took over a month to get resolved after our close (even when it was agreed upon at close. The customer care system is useless- open tickets with no follow up for over a month. Thankfully Dave our builder helped us out recently on some issues, but outside of that the whole post-close support is completely useless.

We can understand the uncertainty of construction material's supply during the pandemic, however there should be more communication. From the website supposed to be able to sign in and monitor the progress of construction, there was not much updates we could know. The quality of finished job was not satisfactory. The builder seems to be in hurry, speeding up the work without the quality control, left a few apparent defects which shouldn't happen. We had quite a few problems need to be solved, and waiting for field manager to come in, check and correct. Over a month passed, we haven't seen the person showed up. ... More

Two months after closing and fully payment and pool is not complete or scheduled to be completed

Fine details and finishes needs lots of improvement. For the price you paid, the finishing on the house was poorly done. Makes you worry about things underneath the surface that is not visible to the eye.

Unfinished & sloppy. Not the best experience.

Only proceed with Pulte if you have unlimited time and patience

Bottom Line: If you buy a Pulte home do not close/sign until your problems are resolved because they will not care once the papers are signed. Building workmanship /quality came with many issues that were pushed off and required multiple trips by the construction team to fix simple items that should have been caught by the builder before we arrived. We were accepting that things are busy and that it may take some time to get people over to fix things but now we are a month in and still having issues getting these initial problems addressed. This lack of quality control on items that were visible obvious to someone who has no background in home building and buying a first home only leads to more questions on what is wrong with things I cannot see. I will say Ben and the sales staff were absolutely wonderful to work with. Ben was responsive from the moment we walked through closing. Ben was honest and trustworthy. When we had issues with the building team that were not being addressed, Ben was always there to help and ensure questions got answers. We would love to work with him again in the future. ... More

Be on top of the and very involved in the buying and construction process. Don’t let Pulte bully you into accepting poor quality just to get the home completed.

Ok ok type, but this builder are on time always.