Pulte Homes Reviews

From office manager to field manager, we felt each one took an interest in our investment and our personal interests and concerns.

Interest and pride exhibited by the selling agent and the field manager. They were available to answer my questions.

All the people from Pulte we dealt with were fantastic. Our GC Jim, sales rep Andrea, mortgage rep Marcela and everyone else were great. Basic construction of the home was solid. Our own independent pre-drywall inspection was very good, however it was the finish work of paint, cabinetry and finish carpentry that was left short. Several broken cabinet doors, cheap flat paint with many sloppy errors, trim and door frames damaged and covered up. Other items were a damaged hood vent, electrical outlet not even hooked up, missing cabinet hardware for an entire bathroom and data cabling not terminated correctly to name just few. We have had homes built before and have been through the process. Many of these items should have been caught and fixed before move in. The good is that these items are fixable and we know we will love the home once everything is in great condition. ... More

Sales team was great. Onsite Field team management great. The painting and fine tuning could have been better.

Everything went smoothly for us.

My experience has been mostly good. They are super helpful, just make sure everything is clear and to your liking before you finish.

Many issues that we brought to Steve’s attention (field manager) during final walk through are not addressed even after moving to new home and it’s been 2 months. Field manager doesn’t pick the call from the time you get the keys and won’t handle issues in timely fashion. We had great experience with Toll Brothers home we bought back in 2017, Pulte has to catch up!!! Poor in responding to issues in timely manner. Have to wait a month atleast to get something working!!!

11 months to build. Was told 8-9 months. The quality of the workmanship is horrible. Closed a month ago and still have outstanding items inside and outside that have not been provided or fixed as promised

We are very pleased with our home but still have some issues we hope to get resolved

Overpriced, way over to the appraisal report price, and not even a chance for negotiations

Quality homes at fair prices

Overall great experience everyone we dealt with was exceptional

Disappointed in finish work and quality of the "upgrades" we made.

Throughout the home building process the communication have been very good. Good response time and thorough. The Project Manager kept me informed weekly during the build. Highly recommend!

Pulte was very efficient and good to deal with

Our construction manager Jon was great. Didn’t have the best experience with our sales person Jamie though.

We are happy in our new home and glad we put our trust with Pulte Builbers. EXCELLENT JOB.

Considering the entire home was built, inspected and touched up during Covid and had minimal (almost no) delay, I was impressed. Really pleased with the final product and I’d recommend Pulte to other homebuyers.

Very good communication throughout the whole building process. Issues after inspections were attended fast. We are living in the house now for 1 month and everything is great so far.

There have been a few inconveniences with have a rent-a-John in front of our house, landscaping crew running over water meter and Delco having to come out to mend the issues.

Great experience. Looking forward to working again together in the future. Thank you for my new home

The sales consultant, Lisa, and construction manager, Charles, are awesome and worked hard to ensure my process was smoith. I had a horrible experience with Pulte Mortgage and wouldn't recommend using them (although the incentive makes that difficult). The mortgage process is why I didn't give 5 stars. Lisa, Charles and the rest of the team deliver consistent 5 star customer service.

After closing not much of support for issue

We had a great experience with Pulte. We got everything we wanted in a timely manner!

This was my first time building a home and what should have been a happy and exciting experience turned into a complete nightmare shortly after I started. My loan officer Tyler, was the most unprofessional, rude and condescending person I had ever worked with. However at the same time my loan processor Erin was amazing! She did everything she could to minimize my contact with Tyler. After close, it was one problem after another. Hvac system was installed invoice, a technician has been out to my home every week with no resolution to the problem. I have a shower that leaks daily because it was installed incorrectly. I have a window that won’t open. The paint is peeling, the concrete has separated/opened on the porch. The list goes on and on. The craftsmanship is deplorable! I would never build with this company again! ... More