Pulte Homes Reviews

It has been a month and my temporary microwave is not yet replaced by the proper one. The temporary microwave was installed to get the certificate of occupancy so that they can keep the closing date and not postpone the closing date. I was told it will be done in 10 days, but even after 1 month, the proper microwave is not installed.

Happy with the Pulte process

Pulte is one window place to purchase a home. They worked really hard and are genuine in providing a home. They are very caring and prompt in providing services.

Pulte did a great job. The quality of my home was great and done timely even with raw material delays. I was very impressed

Marc was great during the buying process

It was a fun and easy process.

Pulte is a great company

All the experiences with Pulte in the sales , design, construction and delivery were very pprofessional, helpful , correct and without hassel. The only excption was Pulte Mortgage, that experience was long and difficult due to inflexabilities, lack of attention to communications errors, and gaps in conveyance of information. But in the end they completed their part in time to close.

Home was finished over a month late due to multiple avoidable delays, most of which occurred due to lack of time management and communication by the builder. Will never build with or recommend anyone to build with Pulte.

Wes Toombs and Dale were both wonderful- couldn’t haven done it without their help- thank you both for all the hard work and support!

I will never build with Pulte again or during a pandemic

The builder is forced to employ subs that are not the quality that we experienced with our prior Pulte Homes. Pulte appears to be pushing its subs to get things done quicker rather than better. Pulte appears to rely on its post settlement process of repairing and/or replacing items or workmanship that should have been done right in the first place. The process simply stated is that you tell us what is wrong and we will check it out and get it corrected as soon as we can (which is not necessarily quickly). We would have to give much thought before we would purchase another Pulte Home.

Great experience and responsiveness to issues.

I'd say Pulte is good but not great. It's like eating fast food. Some of it might taste good, but it's far from eating at a nice restaurant. It's just a matter of how many hairs you find in your food.

Honestly, we love the house, but it was the people that really made the experience what it was. Wayne Austin was our sales rep and we really enjoyed our time with him. He was very knowledgeable about the area and the houses, and we just loved talking to him to general. Smyth Redfern was in charge of the home building and he was super impressive. Spent lots of time with us and educated us on the house and kept us updated on the progress. Also, someone we genuinely enjoyed talking to. We love our new house and it was a great experience all around.

Working with Mauro (Field Manager) Nicholas (Sales Person) was great. Whenever I had concerns they both was there to assure me everything would work out.

Painting quality is low. I'm noticing a lot of imperfections in painting.

While the initial process was fantastic- we were soon shifted to another sales agent and a CM who was very unresponsive to our requests and issues at the beginning. I had to go above their heads multiple times to try and get things accomplished- This company will NOT share anyone above them with you- so you have to investigate yourself. While our home is beautiful, there are so many small things that really added up. We never really felt like anyone cared much for our concerns til I made a much bigger deal of them than I should have needed to. It is very disheartening to spend that kind of money on a home, only to be met with consistent "no's" unless I supremely pushed. The lack of attention to detail is glaring and can be seen in so many spots in our home. I get they arent custom, but that does not mean that you should take shortcuts to save a buck or a moment. Its obnoxious how many items we needed to clean up after them on, fix after market, and beg them not to do during the process. ... More

All models with small sandwiched furnace rooms beware of furnace noise issues.

Nice having a brand new home however, quality is not great. Unmatched paint issues, service issues, carelessness.

We were kept informed of the happening on weekly basis. We could see the home getting build

In the first week our house flooded because someone disconnected the drain in the wall by the laundry. We’ve had very little response or help to get the damage finished. From no show appointments to miscommunication. We still have sections of our house we can’t use.

Overall a good experience. Diligent in addressing issues after move in

I appreciate the professional and outstanding service ,

So happy to be in my new home. It’s beautiful inside and out, and the community is an added bonus.