Pulte Homes Reviews

We moved in on 5/12/21 and up to now we have some problems that are not scheduled to be fixed

Nice, end product, but follow-up to fix build issues, not so much.

Both Dale and Dylan Pulte’s Superintendents were great. Quality of work for the price was average or below. Had a house built previously for $100,000 more, and quality was 1,000% better.

As first time homebuyers, my wife and I really didn't know what to expect with our home building process. Our Pulte team was amazing and was in touch with us every week with detailed updates on what was being done to our house that week. Our house was delivered on schedule and I can still reach out to our Pulte team when there is anything we have questions about. Definitely recommend!

Sales should be more informative as to what is available per home. Landscaping is terrible. Got dead sod and the only response was “don’t worry it will come back”. Going on two months and sod is still dead. Very disappointed in landscape.

We can't thank Jimmy and Spencer enough for everything they have done for us! They were easily available when we needed them. Took care of any little issues quickly and professionally! They made this experience for us, thank you guys!

Pulte did a great job. The sales pro (Jolynn) and construction manager (Arron) did a great job continually following up with us as we built the house remotely during COVID. After moving in, there were a few things that needed to be addressed (all minor), and they handled quickly and professionally. Ongoing construction is always neat and clean and not a hinderance at all to those of us who have already moved in. Well done!!

Stay in contact with the Pulte people they are really there to help.

Quality and workmanship is excellent. The whole home buying experience was a pleasure because of the knowledgeable sales and closing representatives.

I am very pleased with the Everton subdivision. The workmanship of the home is exceptional. The responsiveness of the team is second to none.

Everyone was very patient and happy to answer any questions we had so it made the process easy.

Pulte builders are the best. You would buy the same home of the same quality for $100,000 more. They are very professional and they provide top quality. They also make sure your home is updated with the latest technologies and features in the market. Best deal in my whole life.

Great overall experience from Laura in Sales to Ryan in the Field

Sales person top notch, design person very attentive but I was disappointed with limited choices. Superintendent of building was very communities.

It is a reputable builder.

Everything worked out great. Wonderful place to live.

The process from start to finish was seamless. Everybody on the team was extremely professional and helpful. We feel the supplies and the materials used are of highest quality for the value of money we paid.

What we really appreciate about Pulte is the ability to customize your home. The floor plans fit our lifestyle, and the location of home is breathtaking. Homes are energy efficient and complete with amenities expected in homes today. They are one of the few, building single story homes.

The initial loan application was smooth. The follow/up loan process was rough and too stressful.

material, building satisfied good work

From the minute that we have moved in we have had problems, the first one was the first night spent in our home when we had a water leak from the master shower trough the floors and into the kitchen which took several days to get the plumbing fixed and a couple weeks longer the get the holed patched and painted. All of the trims were done very sloppy, the paint is terrible and scuffs so easy and shows every blemish that wasnt repaired on the dry walls, but we were told they use top of the line paint. We have cabinets drawers in the kitchen that are installed crooked, even I know how to use a leveler! Our windows are scratched either from installation or from further construction done around them, and we have windows leaking.... I could go on and on about the things done incorrectly and poorly in this home!! For the price of the home it is a terrible job. They say that they will come back and fix things but I dont understand why things cant just be done correctly the first time! Buy a Pulte home only if you like to deal with crappy customer service and slow repairs forever because I'm sure they will drag it out until things are no longer under warranty and then it will be my responsibility to fix their bad construction and other mistakes. We have heard nothing but excuses as to why things weren't done and why they cant be done, never again will I own a home built by Pulte or any of their sub groups. ... More

We enjoyed working with Nathan and Kristi throughout the entire process.

Overall, we had a great experience with Pulte. Considering all the issues with COVID, they stayed on track with the build out. It took just over 4 months which is amazing. The communication along the way was great & very quick & responsive to any issues we had. Would highly recommend!

After I moved in for a month the most feeling is disappointing. I have so much stress from this house. I have spent so much time cleaning this house when I moved in. They don't even clean it before I close this house. There are stains on the bathtub and shower that I still cannot remove. Every window is full of dust. The quality of this house is not ok. The paint on the wall easily falls off. The dishwasher is not working. The A/C has been fixed 4 times and the pipeline issues are still haven't fixed yet. The tile in the master bathroom is broken and is waiting to be fixed. Carpet work is very poor and waiting to be fixed. The work on my house is not what I expect, but according to the warranty group and builder, these are 'human work' so these are normal imperfections. I was gonna buy the house in Richmond but then I was referred by my relative - one of your current customers in the same community. She said Pulte is a good company with good customer service and good quality. But after I buy this house I so regret I did not buy the house in Richmond. Even though my cousin and I have the same floor plan I can see the difference in the work of the houses. The reason why people buying new houses is for fewer issues not like the house I bought. I keep dealing with the warranty group, builder, and the appliance company or A/C company to fix all the issues in my house. And I have to take my work off several days already to stay at home for fixing these issues. Obviously and eventually I will need to take more days off because the tiles and carpet and the A/C pipeline, and dishwasher issues all haven't been fixed yet. I would not recommend anyone to buy the house here since the quality of the house is not as good as it should be. So so so much headache. ... More

Really smooth process, everyone involved was great and helpful and not once did we feel bamboozled. Overall happy with the home, some materials could have used a higher quality spec.