Pulte Homes Reviews

I built and bought the house in the winter so I have lots of details to be fixed that were not noticeable or fixable during that time. Since I already closed on the house, now I have to wait until they have time to come and fix them after they finish building other houses they have to close on first. It seems Pulte is in a hurry to sell and close on houses. I wish I didn't close until they got everything done.

The home was well built with only a couple of minor issues

Good quality for production home builder. Construction Manager and Service Manager ensured our home was move in ready. They were also professional, effecient and prompt to respond to any questions and very minor touch ups.

Pulte at Avalon park has been very responsive to repair and correction needs after move in.

The sales person we had Matt he was great.

The house looked great! However, our house got broken into the day after keys were turned over. There was no support from pulte whatsoever! Pulte Sales rep was no where to be found for advise or assistance. Currently living in house, but all these small repairs takes a while before they even respond. Overall buying process was easy, but quality and service needs to be improved. The way I see it... They've made the sale now its your problem!

What Pulte home said is what is delivered!

It was great experience to build our own home. I don’t have list of friends because they already own home in same community.

I like the product, Pulte seems to use better quality materials than other builders

The experience and personality of the sales and project management is a testimony to the home they put you in.

The people who work for Pulte - very professional and kind.

Great experience, cool home, fast delivery

So many things we noticed wrong about how this house was built. As if the workers got lazy towards the end and left so many mistakes. Ac broke our first month, crooked cabinets, uneven baseboards. Frustrating. Our sales rep, Eric was also not helpful at all during our process of buying. Always seemed bothered when reached out to.

Pulte has a good process but like every home building project you must be involved to make sure things are done right

Response time of almost all the people working here is very good. Why Warranty? Pulte homes gives four category of warranty upto 10 years. Specially 5-10 years warranty of the structure which stand pulte out from the other builders around. The design of pulte are different and even appreciated by most of my friends.

This was the worst home buying experience I have ever had. From the sales person who lied to us over 4 times, from personally having to talk to people to get things fixed proved that this was not worth the investment in time. Timelines were way off when they told us of the bill, they kept realtor in the dark and also messed up the title service paying our people. This is not acceptable when you are selling 350K homes.

We lived 2700 miles away and had never visited the site until the day we moved into our new home. The Pulte team of Patti, Rob and Eric were great to work with and went the extra mile to make everything come together.

It was my first buying experience and things seemed great. I didn't know any better. First I would say that the choices for selections was limited and anything outside of the dull plain choices was very expensive. I am a colorful person and the wall choices for paint was 3 or 4 versions of the same color. If I wanted something else it was ridiculously expensive. $950 for under cabinet lighting is absurd. While going through the building process or project manager kept saying after closing if you have any issues let me know and they will be taken care of. After closing he doesn't respond to texts. I had a dented vent hood. Supposedly it was ordered but that was over a month ago and no communication. There were other issues/questions and still no response. While it was nice there was landscaping done it was nothing that I would have chosen. A choice of A or B on plants would be nice. I had to give away all of it. What a waste of time and money. ... More

Its been 6 weeks since we closed and no action has been taken on the list of repairs we submitted.

This house was built during the COVID-19 pandemic and we were pleased that there weren’t many delays. There was however a lack of communication between us the customer and the builder.

It was an easy and great experience!

I have a bad experience. The house has some issues with doors and the cover plate of the washer & drier and the theater room is wrongly designed and now I can not install an screen and projector and now the project manager doesnt response my calls

I love my home, HATE my back yard. It is the worse job of laying sod I have ever seen. The sod was half dead when it was layed and already infested with dollar week. The grading seems to be off b/c every time it rains more soil washes out from under the sod causing ruts to form that you can't see but you can practically twist an ankel in if not careful.

With Pulte you get a mixed bag. Overall the people we’ve worked with directly were conscientious and well intentioned and responsive to our questions and requests. The finish workmanship detail has been very poor, especially with regard to painting (front door entry, spiral staircase, front exterior) and front brick work. Very sloppy on detail. I’m thinking, “I just paid what I paid and this is what I got?”. Uggghhh! I heard about Pulte Build Quality, but I guess it didn’t include these things. It’s not like anyone from Pulte has come to me and said, “we agree this is sloppy and we can do better. we’re going to make this right”. Maybe someone will read this that cares and has the time to follow up. ... More

Meeting with Pulte was always a good expererience. In my experience as a customer service agent, setting proper expectation and responding to even the simplest of questions with eagerness is the best way to stand out. Bill and Nicholas were always giving good information about more than just the quality of work but also how to care for this asset going forward. I talked with them early and late. They always responded promptly.