Pulte Homes Reviews

Overall, I’d say our experience has been a solid OK. There was a lack of communication about who was in charge of what aspects of closing, finishing touches, future home issues. Some of the communication problems were COVID related, but then there continued to be issues. A lot of “oh that person told you the wrong thing” kind of situations. Everything that I’ve asked to have fixed has been fixed eventually. It’s hard to tell if this is the experience most people have or if it’s completely a result of covid impacting the business (people quarantined, etc.).

Mixed bag of individuals throughout the process. Some parts went well: our construction site manager is responsive and cares about her work. Sales is typical: brash, not super helpful in reviewing *all* details, very “hands tied” approach. It felt more like a transaction than any partnership. TBD on exterior work and warranties. Talk a good game but I am a bit hesitant to believe it given neighborhood chatter. Do research and be VERY vocal at all stages for your home; it’s not worth it to have surprises come up due to Pulte’s lack of transparency (despite all the workbook binders they provide). ... More

Wonderful, great, leadership, communication and

Scott was great and is still helping

Everyone was a delight to work with and very responsive.

Beautiful dream home came out the way we planned it & wanted it.

The people who sell and build your home are amazing and truly care about your home. The craftsmanship is wonderful. We've been so happy with how our home was built. We also were amazed at all the options you can choose from when selecting finishes. I also love the layout of our home, it's very functional.

Toward the end of our build process we encountered a few problems with about a month or more to go til closing. When brought to the attention of our construction manager they were either down played or we were told it was suppose to be that way. When asked for things to be fixed we were given alternate methods to fix the issue instead of just fixing it the right way the first time. These issues led to moving our closing date multiple times and at the end still had many unfinished problems. These problems were suppose to be fixed immediately after closing in mid March and here we are mid May with the issues still not handled ... More

Pulte is the best builder in the US!

Our Field Manager Jonathan has been instrumental throughout the home buying process. He has answered every question we’ve had and has fixed any issue without any hesitation. We are very impressive with his responsiveness. However, we would love to have seen some more attention to detail as far as workmanship. There has been some instances where we can tell the work was rushed. No major issue, we just would have liked to see the quality a little better.

Keith and the building team were helpful, transparent and trustworthy from start to finish.

I can’t even begin to explain the issues that I’ve had with my home. Pulte apparently uses day laborers that are unskilled to do work in the houses because the workmanship is horrible and there’s no accountability and apparently no one following up with anybody on the quality of work that is being produced. Very disappointing

Oscar was great and kept us informed throughout the process.

You are in good hands with Blaine as he is very responsive and friendly. He goes above and beyond to make sure your home building experience is the best thing to ever happen to you. I would recommend Pulte 100% just because of Blaine.

The builder is fast. The quality of materials is poor. The design is acceptable.

Had some issues at frist, but the Pulte Team definitely help us out to make things right. Thank you so much for your fast and professional response. Will recommend this builder to others.

Overall the home buying experience was good. The structural, design sessions and the overall timeline for the new construction were good. The construction took less time compared to the timelines provided by other builders. We had few concerns related to structure and elevation related items during and after the construction. The structural one was addressed quickly and the other one is yet to be addressed. Though it is new construction, I would recommend buyers inspect the home thoroughly during the construction to get issues fixed before it is too late.

Pulte built our home quickly (but not too quickly) and the frame quality was above standard. The final finishing touches required lots of re-work and they were correcting them until our closing day but they were able to get everything done. There were some small things we did not catch but overall, our home is excellent and we are happy with it. There were inconsistencies between what we were told pre-build and then during the building process but you just have to keep checking in and making sure that everyone is on the same page.

We are excited to start a new chapter of our lives on our Pulte home.

Love my home, however I submitted a work order within the 30 days period and no one has contacted me to fix the issues. Disappointed in their responsiveness to issues.

Everything was great with everyone I dealt with

Finishing of the house was not good. Have issues with the door installation and floor. The floor plan is horrible we paid around 11K. I didn’t feel it’s worth half a million

The experience was "ok" overall. I wouldn't say it was terrible but I definitely wouldn't say it was great. The builder rep on the ground for the Pulte was fantastic but the remaining team members leave much to be desired. Trust and responsiveness were sadly lacking. As a customer I do NOT want to be ignored and the team would often not return emails and my guess was they would just wait me out. Well, we held them accountable to provide answers and solutions to issues. Pulte makes a great sales pitch but they fall short on execution. I'm happy with my home but it will not be my forever home because the quality and attention to detail is not something I could live with long term. - Anonymous (Pulte Townes, Everton) ... More

The salesman, Drew, was fantastic to work with and Bill was and responsive.

We had problems from when rugs were installed and they tired to cover up the problem only to fined out the first time I vacuumed they put fibers in a hole in my rug which the vacuum sucked them up now have a hole which they can’t seem to give us a solution to. Very disappointed with new home and no one is helping with