Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Average but could have been great
- Kayann-Rhea M.
- Verified HomeBuyer
- September 10, 2025
- Orlando, FL
The home itself is a lovely layout and thoughtful floor plan but many of the design details were missing. For the price we paid I would’ve expected our home to come with towel racks in the bathrooms, higher quality paint on the walls, cabinets that stop at 90 degrees to avoid banging against appliances and cleaner finishes in the details. We also had several things go wrong immediately after closing. The flood light over the garage went out due to an electrical problem, two bulbs in the home died, half of the sod did not take, the bedroom door stuck due to not being level and the sprinklers ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you appreciate the layout and floor plan of your home, and that Nick was able to provide helpful support during your experience! We sincerely apologize for the issues you encountered with finishes, appliances, and landscaping, as well as any delays in communication from our team. Your feedback is important, and we will share it with our teams to help improve our processes and homeowner experience. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Good experience and nice product.
- Emery T.
- Verified HomeBuyer
- September 10, 2025
- Bonita Springs, FL
Good experience and nice product.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed your experience and are happy with your new home! Congratulations! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte experience
- Nancy T.
- Verified HomeBuyer
- September 10, 2025
- Saint Cloud, FL
I love my home and the managers and supervisors that worked on our home were great. We are however disappointed in how the irrigation system was laid. We were told no irrigation in our backyard (we are getting a pool) only driplines but to our surprise the entire irrigation lines run through our yard to the front!!! Additionally, we are not happy with the management company they chose for the HOA. They have a waiting period of at least 45 days!!!! Most vendor quotes are only good for 30 days.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that you love your home and had a positive experience with our managers and supervisors! We do apologize for the frustration with the irrigation system and the HOA management process. Your comments are valuable, and we’ll share them with the appropriate teams to help improve communication and planning for future homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Pulte does lots of cost cutting. Services and supporting staff is awesome.
- Rinkeshkumar P.
- Verified HomeBuyer
- September 10, 2025
- Cottage Grove, MN
Overall home buying experience is very well. Staff is very co-operative. Quality of equipments used to build house is not worth what we pay. They have doen lots of cost cutting by selecting lower quality or lower functionality equipments.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall homebuying experience went well and that our staff provided helpful support! However, we’re sorry to learn that the quality of some of the equipment did not meet your expectations, and we’ll be sharing your comments with our team as we continually work to improve. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Juan
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- Orlando, FL
It was an incredible experience. I’m so happy about that.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you had an incredible experience! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Chris A.
- Verified HomeBuyer
- September 10, 2025
- Columbia Station, OH
Very organized and transparent experience. Teams coordinated well together and kepT me informed throughout the process
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience felt organized and transparent, and that our teams kept you well-informed throughout the process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bang for Buck
- Prasad K.
- Verified HomeBuyer
- September 09, 2025
- Manteca, CA
The best is no design center selection hassle unlike at Lilac
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear you had a smooth process with the design center! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
I love my new home!
- Mohammed A.
- Verified HomeBuyer
- September 09, 2025
- Macomb, MI
My experience was great. Also, my sale man, now became my family member Antoine was excellent. I highly recommend him to anyone trying buy or build new home at Deerbrook. Also construction manager Maria and her team were very excellent. Tony was excellent too. My overall interaction with all the member involve was nothing but memorable.
Pulte Homes responded:
Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Antoine, Maria, Tony, and the rest of the team made your homebuying journey memorable! Your recommendation means a lot, and we’re so happy to have you as part of the Deerbrook community! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Experience could have been so much better if...
- Anonymous
- Verified HomeBuyer
- September 09, 2025
- Mesquite, NV
Corporate actually cared about the buyers. DO NOT USE PULTE MORTGAGE. This group is the absolute worst. Build could be much better. Sub contractors are either careless, or are not given proper time to do the job correctly, which goes back to back corporate leadership.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re sorry to hear about your experience and the frustrations you encountered with your build and mortgage process. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Missteps, Miscommunication, and Missed Standards: Pulte
- Deep K.
- Verified HomeBuyer
- September 09, 2025
- Delaware, OH
We encountered significant issues with both the Sales Consultant assigned to our project and the construction team responsible for building our home. Now that closing is complete, it is imperative to address how our experience can be meaningfully rectified or compensated—and how similar lapses can be prevented for future homeowners. Despite submitting these concerns in a prior survey, no follow-up action has been taken. The past several months have been both stressful and disheartening, and our repeated attempts to resolve these issues have only added to the frustration. Despite our ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the challenges you experienced throughout your homebuying and construction process. While we’re glad to hear that the most recent construction manager demonstrated dedication, it’s concerning that inconsistent oversight and communication affected your overall experience. We also regret the issues you encountered with contract changes, missed upgrade opportunities, fireplace installation, and final walkthrough concerns. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Simple home buying at its finest
- Neal D.
- Verified HomeBuyer
- September 09, 2025
- Anna, TX
The process from sale to close couldn’t have been a smoother process. Elizabet from the sales team was great and our construction manager, Lincoln, were so great to work with during the process. Any concerns or questions we had were answered quickly and they went above and beyond.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a smooth experience from start to finish! It's wonderful to know that Elizabeth and Lincoln were great to work with and responsive to your concerns and questions. Congraulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales/0project manager
- Scott M.
- Verified HomeBuyer
- September 09, 2025
- Estero, FL
Dylan sales Kristopher project manager awesome helpful trustworthy
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are thrilled to hear that you had a good experience with Dylan and Kristopher! Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very happy
- Jeffrey T.
- Verified HomeBuyer
- September 09, 2025
- Las Vegas, NV
My new house is well built. The experience from start to finish was easy! Watching my house being built is one of my greatest achievements! Thanks Pulte!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that your experience from start to finish was smooth and rewarding! It’s wonderful to know that you’re happy with your well-built home and proud of the final result! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great house
- Boris P.
- Verified HomeBuyer
- September 09, 2025
- Las Vegas, NV
Fantastic property and great location. Love buying houses from Pulte.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are so glad to hear that you are happy with your new home and it's location! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not too responsive to warranty issues. Had to repeat sending emails.
- Anonymous
- Verified HomeBuyer
- September 09, 2025
- Huger, SC
House seemed well built. Landscaping, grass and bushes and trees not very appealing. Asked if they could spruce it up and they didn't accommodate us.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are sorry to hear that you are having issues getting your concerns resolved and are unhappy with the landscaping surrounding your home. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Beach House Built with Ease!!
- Sarah R.
- Verified HomeBuyer
- September 09, 2025
- Myrtle Beach, SC
We love our new home in Myrtle Beach. The Pulte home building experience was so easy, smooth and satisfying. We are so happy and would recommend Pulte for your next new home!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you are loving your new home and had a smooth home building experience! We appreciate your kind words and your recommendation! Enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience!
- Ninfa P.
- Verified HomeBuyer
- September 09, 2025
- San Antonio, TX
Sales counselor at Pulte/Bison Ridge was amazing throughout the process. The construction manager kept open communication with us and always kept us updated on the construction schedule and was always ready to answer any questions we had regarding the build. Their warranty dept is great and address any issues very promptly and in a professional manner. Highly recommend Pulte/ Bison Ridge.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that our sales counselor, construction manager, and warranty team provided helpful, professional, and timely support throughout your homebuying process! We appreciate your recommendation and are so glad to have you as part of the Bison Ridge community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Teresa our Sales Agent and Kevin our Construction Manager Were Excellent
- Matthew P.
- Verified HomeBuyer
- September 09, 2025
- Riverview, FL
Very happy with my home. The experience was top notch. I was very happy with the whole process and the timely updates. The build quality is fantastic.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you are very happy with your new home! It's wonderful to know that Teresa and Kevin helped make your experience such a positive one and kept you well informed. We appreciate your kind words, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awful
- Amie O.
- Verified HomeBuyer
- September 09, 2025
- Fisherville, KY
This was supposed to be an exciting time of my life. Find my first house. It was absolutely horrible trying to close on the house. I’m still dealing with issues that Paul will not call me back about. The backyard has a drainage issue. The sod was not laid properly. For the money spent on this house I think it’s an absolute shame that nobody will respond back. I would not recommend this company nor would I buy another Pulte home that’s my experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you’ve experienced with your home and the frustration this has caused during what should be an exciting time. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
The pulte people and their supervisors seem to not put an emphasis on homeowner problems after they move in. They kind of try to move things to the back burner. I wish they would be more attentive.
- Anonymous
- Verified HomeBuyer
- September 09, 2025
- Myrtle Beach, SC
I like the neighborhood and the neighbors, but the home value is only about average.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that you are enjoying the neighborhood and your neighbors, but we're sorry to hear that you are unhappy with your home's value. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Pebbles
- Debra T.
- Verified HomeBuyer
- September 09, 2025
- Louisville, KY
It wasbtebble lies was told now having problems with getting a section of my back yard fix that their work truck ran over when building on the property behind me
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re very sorry to hear about the concerns with the state of your backyard and the frustration you’ve experienced. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 5
Trustworthiness 2
Responsiveness 1
Beautiful Craftsmanship
- Jason T.
- Verified HomeBuyer
- September 09, 2025
- North Reading, MA
I had a perfect buying experience from the point of sales to working with the building in going over everything the place was offereing.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive home-buying experience with us! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Michael
- Michael O.
- Verified HomeBuyer
- September 08, 2025
- Atlanta, GA
Awesome assistance with everything that I needed. James was very helpful.
Pulte Homes responded:
Thank you for providing feedback for us. We’re so glad to hear James was able to provide you with such helpful assistance! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte home quality
- Paul W.
- Verified HomeBuyer
- September 06, 2025
- Jamison, PA
Overall the workmanship was ok. There were a few things that were a bit sloppy.
Pulte Homes responded:
Thank you for providing feedback for us. We’re glad to hear that overall, you’re satisfied with your home, but we’re sorry to learn there were a few areas where the workmanship did not meet your expectations. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Recommended Overall
- Anonymous
- Verified HomeBuyer
- September 06, 2025
- Novi, MI
I overall recommended Pulte Home. The price and option they included are good for the price. Although workmanship can be improved. Vinyl floor is uneven and the wall is not flat.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear you’ve found value in the price and options included with your home! However, we’re sorry to learn about the concerns you have with the workmanship in your new home. We’d like the opportunity to review these concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
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