Pulte Homes Reviews

The experience with Pulte overall has been very good if not excellent. We love our new home and the workmanship was high quality. Overall, they have been very responsive. If there is any negative it is that they contract workers who make mistakes which then require they be rectified - which has occurred.

The selling agent ignored my messages and entered my email address in wrong so I wasn't getting any updates on my build, it was very stressful. Now after I officially purchased the house, the "customer care" person assigned to me is rude and they're ignoring my requests to be assigned the someone else. After they get their hands on your money, they just stop caring.

We had a great overall experience especially with the sales rep Cindy who was very knowledge and helpful throughout the process.

The buying and building process was great. We have purchased from 3 other big builders and Pulte has been by far the best.

Building process went well, however the workmanship when the home was closed was unacceptable. There was a cut out on the wall, caulking missing in places, areas not painted.

When we had an outside inspection, we were told this was one of the best construction he has seen.

Overall, the experience was par for the course of new construction. The quality was not great in terms of workmanship and materials.

Building with Pulte was a very easy process. While building during a pandemic, of course there were some unforeseen issues in getting materials, but the entire team did a fantastic job in communicating to me weekly where we stood on the new home. We have only been in the new home a few weeks, but it’s great that the team still responds and helps with any questions or problems we have.

good attention , i am send more information about there

Zane made the whole experience a great one so did the title company. He was always responsive to texts and willing to help. However, I was delivered a house with some issues, which I believe is unacceptable. When I reached out to Pulte, they had people over within 2 weeks to take care of the issues.

Not a good experience

Pulte made things very easy to deal with. Keeping us informed every step of the way. Walk threws in different fazes of completion.

They did things right based on vast experience in building communties.

From the initial sales to closing, our experience with Pulte was pleasant. They kept us informed during the entire building process. We would highly recommend using Pulte if you are looking to build a home.

We bought our house during a pandemic but we felt safe going to visit the model and ultimately purchasing the home. Steve was a great sales person. He explained everything and kept us informed of the build process. I have to also acknowledge Wally the construction manager. He did our sight visit virtually and kept us informed of the construction process. He did a great job on getting our home completed in the time frame Pulte originally said they would. Wally and his team really did excellent work on the house.

Quality home at a great value.

We had a great experience with Pulte homes sales, design center, and builder. They were amazing and have built our forever home! We absolutely love living here and the house is super well built. Pulte Mortgage, however, dropped the ball. I recommend every Pulte company except the mortgage loan department.

We have painting touch ups that have not been addressed, have not received our refrigerator, there are 3 windows on the front of our house that were put in backwards and not replaced yet, broken irrigation pipe. We moved in April 9th and still waiting for these issues to be addressed.

Overall very happy with our new home. Felt like a few things were not like the model and surprised. The “smart” features are not coordinated and barely enhance the home. Some do not work properly and ownership of the problem was dumped on the installing contractor who has been very poor on getting things right. Very long wait for hot water at all points. But again, the build process and quality has been excellent overall. Shane was very upfront and responsive, and Max too but he came near the end.

Very professional in all area Of of the process

The follow up from the customer care team post build needs work. Parts of the preclose inspection were rushed and not completed by Pulte. Still dealing with some impactful issues and contractors who randomly show up to fix things. The idea of an appt seams unknown to them, (Pulte) Give us a date and time. Then do you job. They have much to learn in that workflow

Pulte was very communicative throughout the whole process. From sales to construction to closing. Very pleased with the final product of my home.

Cheap materials. Cheapest paint money can buy. Will have to repaint right away. Messy workmanship. Closed in April and 2 months later they still haven’t put our grass and sod in. Several homes here have waited 6 months for their grass& sod. Pulte’s answer to this is: we don’t know... meanwhile our mud has washed down driveways and stained them and sidewalks. Yards are washing out. Poor!

Building with Pulte homes was a positive experience. From the initial consultation, through the design appointment and the build process. There were some issues at move in, but our build manager Don took care of all of them in a very efficient manner. He was fantastic. With any new home, nothing will be perfect. There was paint splatter on places it should not have been, minor imperfections in installation pieces, and so on. I am overall happy with the experience and have already referred multiple family members who are buying in the oakfield community!

From start to finish it was a great experience focused on our needs and delivering a quality product!