Pulte Homes Reviews

Good experience for a first time buyer

there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on

Bill the construction Manager is amazing. He made me feel so confident in the pulte Brand. After this whole process I consider Bill to be a trusted family friend. Alejandro was great. He answered all my questions. Informed me of what would be the best options. He always gave great advice. Pulte should be honored to have such great people working in this company.

From the planning phase all the way through to our closing, we couldn't have been more satisfied with our home building process. Special shout out to Ben - our construction manager! (We'll never build another house again... but if we do, we want him to do it)

Our Project Manager, Scott R., provided expert knowledge and support that really eased the entire process for us and helped us understand every step thoroughly, as well as help us make informed decisions!

Pulte has great customer service and is quick to resolve issues.

The process seemed great, many promises were made... On the walk through day, nothing was on and we were assured all the touchups would be finished... Yet move in day, nothing was on and no touchups done. Keys didn't work, heater was reversed, garage tracks off, fridge water hookup never turned on (huge deal, still waiting on fridge repair to come move out the built in fridge just to turn it on and see if that's actually the problem... Takes two people apparently) basically they'll sell you the house and then good luck with any issues you find after.

The builder kept us informed, starting with the ground breaking, all the walk throughs; throughout closing. The builder was a professional.

I think some of the work was rushed but overall good.

Andrew made our experience amazing. He was efficient and extremely knowledgeable about every inch of our new home!

Upon moving in I'm not thrilled about the quality of materials and finishes of my townhome.

Quality Construction and delivery of the is great. But we noticed couple of things to be improved. After closing home response is not that great. Need to understanding the customer pain. Simply saying after touching some rough-ins they will say warranty will be gone, At the time of closing also co-ordination not that great for colleting the keys.

This is our 2nd home that we purchased from a builder. The first one was from brookfield, and had ZERO issues with them. And they where way more modern with all the minor things in the home, white cabinets weren’t upgrades... they where included, the minor accents and door knobs where way more modern then the ones pulte has to offer. There are sooooo many obvious problems with pulte home, we moved in and right away noticed the craftsmanship and detail to work is wayyyyy off. They cut a lot of corners and nobody from pulte was overseeing the contracted work that they hired to build our home. Broken roof pieces , leak stains on California room, cracks in our cement, very noticeable cabinet mistakes. Screws have been punctured all the way through the roofing and noticeable on the overhang by garage. One of restroom tub has a constant drip. Our sprinkler system was not working properly. And this is only 1 month into living at our home.can’t wait to see what 1 year has to offer. And let’s just say... I’m documenting EVERYTHING, just in case it has to go through the court system. Another thing is the PULTE mortgage was the WORST EXPERIENCE EVER! They didn’t have there stuff together, they asked for same paperwork 4-5x and the representative would talk down. Even after signing the same paper 4-5x they still sent a request to sign the same paper 3 wks after living at home. Overall they where not organized. BUYER BEWARE!! I’m sure there are a lot of pending litigations on the builder. I Would not recommend to family and friends. ... More

Home buying experience with Pukte was awesome!

Great buying experience. Highly recommend Greyhawk in Naples.

Good home. Thanks a lot.

Pulte's responses are really superb! Very prompt and attentive! And people are very kind!

I have been a victim of fraudulent claims, therefore, I was not a trusting person. I meet and spoke with Elizabeth and she said many things and made many claims. I was some how unconsciously waiting . I had to apologize on a few occasion because everything she said or claimed all came to be right. From that point on if Elizabeth endorsed it .. I said it’s fine and it was Elizabeth was fierce and compassionate dealing with my independent loan company and resolving my issues. I never seen someone display patience and a strong drive to resolve my issues. Plainly my issues was not due to Pulte, When it appears my loan wouldn’t close as a team Elizabeth and Traci fought hard and tough with my loan company and reassured me at all hours of the night the loan would close on time. I had a minor issue with my house and they were right there and I have been completely satisfied up to now.. I can’t say enough about Elizabeth, imagine she was getting married and I called in a panic and during this special time , my needs were meet first. Elizabeth is beautiful and trustworthy human being. She is a vital asset to Pulte ... More

The sales representative Maria was worse than a used car sales rep. It seemed like she was say almost anything to purchase a home from her. We purchased our home long distance, in a pandemic and did everything virtually. Everything was extremely rushed and Maria did not review all of the available options with us. Once we had our walk through with the construction manager he pointed out a lot of upgrades/choices that we were not aware of. We did not receive the HOA documents until months in the process and had we been aware of some of the restrictions earlier on we may not have purchased in this community. Also everything seems pretty cheap. The quality and fine details in the construction are definitely lacking. We have paint and grout all over the floors in multiple areas. I don't think our home is worth what we purchased it for. ... More

Offered different models and options we can chose from.

Finished home in timely manner and addressed issues found(few) in timely manner. Very organized Closing.

Will continue to recommend to all of my family and friends. Great experience!

Ali was a great project manager and really kept the home building experience a positive one for us.

As everyone knows with every new home ,you should expect some obstacles, but in this case I had a great team who responded and took care of my issues.

Nice looking house but quality was very disapppointing. We built with Centex in Bridgetown when they were independent and there was no comparison in quality. . Some of the stuff we experienced was really poor quality and should have been caught before we moved in. Doors were unsafe, window frame was damaged and cheaply fixed. Panel doors didn’t close. Etc,etc.