Pulte Homes Reviews

Punch list items noted on inspection and final walk thru still not resolved after 2 months of being in the home. Awful experience with Pulte. Really bad workmanship. 5 field managers through our build process because Pulte treats their employees so poorly that they all quit. It took 14 months from contract to close on a 4 story townhouse. Promises not kept. I will never buy a Pulte home again and will be deterring others from doing so.

Terrible experience we still waiting for repairs

It was a great experience.

I've been in my new home for six weeks. I've have had a lot of issues with my home, air conditioning does not work, no driveway yet, issues with the sliding screen door, pounding noice when heat is on and a lot of other issues. If I had do do it over again I would not buy a pulte home!!!!

would like to make sure that buyers check everything when they do their walkthrough to be sure builder is aware of any repairs that need to be taken care of.

While I believe that I have made a good investment here, I am disappointed that Pulte has not been honorable in addressing workmanship issues including scratched windows, squeaky floors, inferior paint job, dented appliances, etc. It has been my experience that Pulte waits to see if I notice these deficiencies rather than address them upfront. As I have pointed out the issues, I get pushback as if I’m being overly picky.

The building takes pride in their work. We had a congratulations walk-thru which was wonderful. We learned about the until, it systems, etc. and was told that we would have another inspection within one year!

I am 2-1/2 months in and here is the list of what I have had issues with. - Cleanliness. The exterior of the home was very dirty and they had to come back 2 other times to clean mud, residues from windows, concrete, and debris. They still left behind razor blades and nails as well as other debris after 2 attempts. - Fence was not finished. Missing topper on front facing section - Wood trusses were missing from the front of the house and one of the ones that was installed was wildly crooked. - Wall plates and other piping that runs into the wall left with gaps where you could behind the drywall - Grouting and finish work in areas that were not visible standing were not done - Cracked kitchen cabinetry was installed and had to be replaced later. The touch up work still has blemishes. - Gouged bathroom cabinet had to be replaced - Broken exterior water spout handle still not replaced - Uncovered wires on AC unit knocked loose by my dog turning off cooling - Crooked overhead shower pipe that as of today I discovered was only bent back into place and shimmed with folded magnets and caulked over. - LED lights in kitchen already gone out - Mold discovered by me during the build process AND THE BUILDER WAS JUST GOING TO FINISH OVER IT. A whole run on 2 sides of a wall had to be removed treated and some of the wood replaced. - Blueprint was wrong and I had to catch the wrong installation of a water heater instead of the tankless system That is what I recall off the top of my head. In my opinion, that's just too much. Another frustrating part is in trying to get all this stuff handled, every time I send in things to be addressed they are never fully taken care of. For example if I have 3 concerns 2 get handled. It's been that way since the build process. The attention to detailed communication is lacking. I will add that I understand the contractor world. I manage flooring contractors in 28 markets across 5 states that service retail customers. I feel like these things are just kicked over and little follow up or accountability to the end result is actually happening. I think it would be nice to hear from someone that is not just in charge of cleaning up the warranty issues. ... More

The Pulte team was great to work with.

Awful experience with mortgage and finance department

The experience with Pulte Homes was horrible. We’ve had numerous issues and many have taken a long time to fix and some will probably never get fixed. The attention to detail when doing the finishing was not done at all. Painting and caulking are just to name a few. We had electrical issues and a major drainage problem in our backyard that still has not been corrected. We expected somethings would need to be corrected in a new home but ours was over the top.

The house is basically a kit so, the fundamentals are good. But the finishing is poor. Exterior and interior painting is poor. Interior trim is poor. Front door does not fit. Basement window well is littered with construction materials. They cut corners everywhere they can. We have built 3 homes and this is the most expensive and the poorest quality. I have requested things to be fixed and so far nothing.

quality of homes is great so far. the materials are high quality.

We were very pleased with our overall experience with everyone we worked with.

We had a great experience Working with the construction manager. He kept us informed every step of the way!

People are friendly and polite. Yes the quality and workmanship are less than great. Several examples. Show curtain rod came off without being used and without having the shower curtain put on. Small cracks in ceiling started to appear in one month after closing. Cuts in the wood floor. I noticed those defect not having been moved in.

They charge top dollar show beautiful models and deliver horrible quality houses. Sadly very disappointed

Love my Pulte home! Thanks team.

Very disappointed with my house and bad experience with pulte

I had good experience with the builder

Our home turned out beautiful. We love everything about it, we had a few issues they took care of it right away. very satisfied. Thank you Pulte.

They have beautiful home plans. However, I was so disappointed with the materials and appliances that they use. They use the cheapest, crappy materials which disappointed me a lot considering the amount of money you spend on the home and what’s expected of a brand new built home. The other disappointment was, when I moved into my house, it was missing a lot of things that they didn’t finish in time. I almost didn’t close on the scheduled day as promised! However not only was it missing stuff, I was under the impression they would get all that fixed right away but evidently not. It’s taking them centuries which is very inconveniencing. Per the contracts you sign, your house is supposed to be fully completed except for the outside grass and plants but with them, it wasn’t the case with me and it’s taking them along time to fix it. Communicating with them during the process is great but communicating with them now is a headache which makes you wonder why it gets so complicated once closing is done. They tell you something will get fixed only to turn around and chase them just to have them complete what was promised. Communication with them sucks which is interesting because they tell you that they over communicate which with me, I was always the one reaching out to see how far things were and if the house would be completed in time as promised. I almost was gonna be homeless with my kids during that period which made me very anxious and stressed. However, even though my construction experience wasn’t as great, I liked working with their financing department. They were on top of it and communicated with you in a timely manner. I also liked working with my sales person Anna. She was very helpful in so many ways from structural advice to everything in between. Now if only they could use materials that are worth the money that clients pay for these homes, my experience with them would have been super great but I would rate them a 2/5 just for the financing department and the sales. ... More

Communication was great. They kept us informed on progress through the entire process and completed on targeted date. Couldn't be happier with our purchase

Ponds were not planned correctly. The water is stagnant and we are not able to enjoy the view for which we paid additional money . There are midgets everywhere and I am not able to step outside because of this. Stagnant water can cause more issues long term.

Workers very dedicated and coordinated actions