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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15700 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15700 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Smooth process , Great place , good time frame

  • Mina H.
  • Verified HomeBuyer
  • February 02, 2021
  • Mount Juliet, TN

Smooth process , Great place , good time frame

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality Builder

  • Stanley S.
  • Verified HomeBuyer
  • February 02, 2021
  • Fort Myers, FL

We are in LOVE with our townhome. The process was seamless from start to finish! The best part was seeing all of our design options come to life.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I am very upset that pulse is trying to put in new building with

  • Mary K.
  • Verified HomeBuyer
  • February 02, 2021
  • North Reading, MA

I am very upset that pulse is trying to put in new building with no garage space that will hinder our parking

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Below average support by sales staff partly arising from sellers

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Hopkinton, MA

Below average support by sales staff partly arising from sellers market. They interact with you as if they are doing you a favor. Stress during closing process was horrible

Pulte Homes responded:
We hate hearing that our team did not provide excellent customer service. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you for taking the time to leave a review. ^AH

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Would Not Recommend Pulte

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Hendersonville, TN

The overall process with Pulte was very frustrating, unprofessional, and of low quality. The quality and workmanship of the home were below our expectations and standards that Pulte portrayed during the buying process. The team was unresponsive and unprofessional until we went to management with our concerns.

Pulte Homes responded:
We are so disappointed to hear that you had this experience working with our team and are unhappy with your new home. We would like to help address any unresolved concerns you have. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - Overall good experience!

  • Ricky J.
  • Verified HomeBuyer
  • February 02, 2021
  • Haslet, TX

Overall good experience! We love our home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Better than expected

  • Marcus G.
  • Verified HomeBuyer
  • February 02, 2021
  • Dayton, MN

I wasn’t sure what to expect with a new home build and only heard stories about negative experiences. I’m pleasantly surprised to report that my experience has been great. Be aware that you will need to pay attention to the details. The framing, foundation, trim, appliances, and design selections. As a buyer, you are purchasing YOUR home. It’s in your beat interest to be highly involved in the build process. If your expectation is a HGTV hands off experience you may find yourself disappointed. Stay engaged with the process. Find all pictures you can representing the features and materials ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Bad electrical and Sheetrock

  • Paul B.
  • Verified HomeBuyer
  • February 02, 2021
  • Flemington, NJ

Seems they are using lowest bidder on the block for their electrical and Sheetrock. Our ceiling is wavy and will need to be replaced (all of it). This is beyond inconvenient as I’ll have to pack everything up again and clean endlessly. I have electrical issues and Buick’s County Electric is staying my dimming lights whenever I turn something on is “normal”. As I work in the business of construction I know better. The warranty department is doing nothing but take the electricians side because they don’t know any better. I’m going to get it fixed and submit the bill to them before I have ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

The horrible laborers that urinated in pvs pipes and in empty bottles in my home & the disgusting finish of the drywall and painting.

  • John M.
  • Verified HomeBuyer
  • February 02, 2021
  • Flemington, NJ

Stay away from Pulte Builders .... they use unqualified people to build your home.

Pulte Homes responded:
We are very concerned to hear that these things were discovered in your home. We would like to learn more so we can address this situation appropriately. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Very responsive and able to call immediately even for small issues

  • Sivasai V.
  • Verified HomeBuyer
  • February 02, 2021
  • Irvine, CA

Very responsive and able to call immediately even for small issues that I am sending.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Floorplans sold it for us!

  • Charles M.
  • Verified HomeBuyer
  • February 02, 2021
  • McKinney, TX

Not quite sure why I never built a new home before?? The process was straightforward and very affordable! We have been in our home for a little over a month with only one concern about the final check process. We love our home- the floorplan is perfect for us and 2700 sf really feels bigger than our previous 3200 sf home. We are happy with Pulte and hope to never have to build again, but when we do, we'll be checking in with Pulte!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - In general the quality is ok, it could’ve be better.

  • Jose' O.
  • Verified HomeBuyer
  • February 02, 2021
  • Houston, TX

In general the quality is ok, it could’ve be better. Response to solve quality issues very slow. Pulte QC need to improve.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Almost Custom Home

  • Angela Z.
  • Verified HomeBuyer
  • February 02, 2021
  • ALVA, FL

When you hear a big name builder you assume everyone gets the same stock house, not with Pulte. Pulte is as close as you can get to a custom builder without paying the custom build price. We were pleased at how many structural changes were offered. And the design center appointment will blow you away with the amount of style choices to pick from. Our Superintendent, Ed, was top notch the entire process. We a very happy with our new Pulte Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Well designed process reflects years of experience.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Austin, TX

Well designed process reflects years of experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Build floor plans, options, details and designs compared to similar

  • Adam M.
  • Verified HomeBuyer
  • February 02, 2021
  • Myrtle Beach, SC

Build floor plans, options, details and designs compared to similar builders in the Myrtle Beach area. A little more expensive as well but worth it for that curb appeal and "WOW" factor. Extremely happy with my Pulte home and love seeing the neighborhood grow with bunches of new homes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We are happy with our home

  • Oladipo D.
  • Verified HomeBuyer
  • February 02, 2021
  • New Hill, NC

We are happy with our home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte’s people are awesome!

  • Bill K.
  • Verified HomeBuyer
  • February 02, 2021
  • Fort Myers, FL

The Pulte team provided a great home buying experience throughout the entire process from the sale through the build, financing, and closing of our new home. They exceeded all our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I still have some outstanding issues that are being worked on.

  • Albert C.
  • Verified HomeBuyer
  • February 02, 2021
  • Orlando, FL

I still have some outstanding issues that are being worked on. Overall, most of my issues has been resolved.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - This is the most logical place to buy a home.

  • Andrew S.
  • Verified HomeBuyer
  • February 02, 2021
  • Jacksonville, FL

This is the most logical place to buy a home. You get the best value for a brand new home!!! Buy today!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall I am satisfied with my purchase.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • San Jose, CA

Overall I am satisfied with my purchase.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Great service all around!

  • Lanna P.
  • Verified HomeBuyer
  • February 02, 2021
  • Davenport, FL

Great service all around!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a wonderful home buying experience from the very first

  • Christopher R.
  • Verified HomeBuyer
  • February 02, 2021
  • Estero, FL

We had a wonderful home buying experience from the very first meeting with our sales rep Sammy! He was very informative and helped us out tremendously. Also - during the actual build , our field manager was Lester and he was just FANTASTIC. Lester is a very hard working individual who is there from early morning to the late hours of the evening checking in on the homes and solving issues. Lester is Truly a great asset to Pulte .

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Flawless Experience

  • Didier P.
  • Verified HomeBuyer
  • February 02, 2021
  • Dumfries, VA

From initial visit to closing, everything worked like clockwork. We were informed of all the progress and asked to make decisions at the right times. We particularly enjoyed the final walkthrough a few days before closing to show us how everything worked. We will definitely recommend Pulte to anybody who wants to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - excellent location and community; easy home buying process

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Lake Orion, MI

excellent location and community; easy home buying process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We were very happy with the entire process and our new home!

  • Tracey H.
  • Verified HomeBuyer
  • February 02, 2021
  • Las Vegas, NV

We were very happy with the entire process and our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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