Pulte Homes Reviews

This is not my first homebuilding experience, but it is my best one. My salesperson Paul worked with me around the sale of my current home and when I had to change the close date on my Pulte home more than once. My GC, Brian, was phenomenal in getting everything fixed that I noted on our walk-throughs. He was also very thorough in explaining the construction of the home. Pulte Mortgage has also been super helpful. At each stage in the process, I felt heard, taken care of, and not stressed. Highly recommend.

Just make sure that you get what you pay for and ASAP.

Teresa was very helpful throughout the entire buying process. Mike was an outstanding construction manager and quickly addressed our needs to ensure the house was ready and up to our standard. Closing was fast and easy

Team as been slow on resolving punch list issues. Need greater urgency from team to own and resolve issues.

Steve did a great job building our house. I have seen other houses and heard from others as well. Everyone is saying that your house is looking way better than others. No houses can be perfect but ours came close to perfect like he promised and he is always available to answer my questions. Pulte did live up to our expectations. Even though Brad was moved to the other community, he was also available all the times for our questions and concerns. Because of them, our experience became memorable in a great way.

On time responsive team. Good coordination using Pulte homes and Pulte mortgage. We are pleased with our new home.

Pulte was courteous, professional, and patient as we went through the new home buying process. The home we selected fits our needs in a great neighborhood and the quality is superb! Would highly recommend a Pulte home!

Maybe we got unlucky with the contractors who build our house. The workmanship did not meet our expectations for the price of the home. The build team was hard to reach and not very responsive, there were several framing issues with the home that you wouldn’t expect from a home in this price range. Landscaping was not maintained before taking ownership and the sod in the front yard is mostly dead, drainage was not considered when landscaping so anytime it rains mulch is misplaced throughout the yard. The sliding door is difficult to open and the frame surrounding it is clearly sagging. The sells team was great. ... More

I was treated with respect. My wishes were addressed and I was shown a property that matched my desires. Followup finishing things like sod, landscaping have been done to my satisfaction. I was given ample info about taxes, HOA guidelines, etc. I feel well informed about my new home and the area.

My buying experience was not good, the entire process was extreme obscure, with unprepared people, and many disconnections. The building quality is average, the electrical installations are really bad, and the amount of issues with equipment is bothersome. I’ll definitely either avoid Pulte or be more strict on my next purchase.

Let me start by saying that Ben our construction manager, addressed every concern we had upfront immediately and kept us up to date weekly, to the status of the build. He is a true assets and I think made a big difference on our build. I will say that Pulte really needs to address some drywall and paint quality issues, such as very visible drywall mud seams, drywall tape behind the paint peeling off, sloppiness of the applied paint, and the quality of the paint(even when paying for the paint upgrade). If I pay for the paint upgrade, I expect the paint to be better quality than say buying a can of basic flat paint, at a big box store. Pulte is a huge national company, they should use very high quality paint, especially when paying for the paint upgrades. It’s a huge miss there in my opinion. We moved in a little over a month ago and besides the issue with the paint, which I feel some of these can be resolved within our warranty period, we haven’t really noticed any other issues. We are very happy with the quality of a lot of the finishes throughout. Pulte is also very good at cleaning their construction sites every night as there’s no debris left thrown about and street sweeper comes daily. The only extremely disappointing issue we had during the whole build is Pulte mortgage and the “promise” of an incentive for just initially talking to them. They seem to be shady at best. We chose another lender upfront but they kept communicating with us and even ordered an appraisal on our property like we had a loan there. Took multiple communications and months to get them to close a loan we never had with them in the first place. With all that said, overall we are happy and our condo is beautiful. ... More

again lack of transparency exists

The process went smoothly from start to finish. The Pulte team was professional, communicative, and attentive. I would definitely buy another Pulte home.

Make sure the home has everything you want because it will be difficult to change once you commit. Once the home is built and you move in, having issues addressed can be tedious. The Pulte personnel at the site are pleasant to deal with but seem to be handicapped by company policy.. Dealing with Pulte Mortgage was nerve racking and was not a pleasant experience at all. The interest rate was fantastic, but the personnel in Colorado were exasperating.

James was very thorough on keeping us up to date on progress and on the final all through as well.

The sales team was incredibly helpful throughout the purchase of my home. They explained every detail of the process and provided constant support and reassurance. The loan department was equally outstanding, polite, professional, and always ready to guide me through any challenges. Thanks to their dedication, I am now a proud homeowner!.

What turned into a necessary buying experience has really soured for no reasonable explanation. The front salespeople are and serve their purpose to close "The Deal". Promise made/promises broken...... elderly hand railing for steps, follow up by painters, Ring Doorbell, etc... Now for defective building issues covered by "Their Written Homeowners Warranty". Legitimate warranty repairs/requests are acknowledged but are ignored thereafter. They go through the motions, but do not correct the issues at hand. Such as a under capacity downspout runoff. All issues brought forward within thirty days of ccupancy. These are tract homes so a little slack is extended. But drainage backup problems so bad that the water from the downspouts overflows roof spouting is a structural warranty issue. Ice buildup will affect eaves, roof shingles, facia boards, landscaping washout areas, black mold buildup, etc...... All the gingerbread looks appealing on a Pulte Home, but it is what you experience and discover after the Closing that sours the buying experience. Remember all tract home builders are the same, some just pull off fraudulent marketing a little better than others. ... More

It has been over 2 months and you still have NOT fixed a dangerous, disgusting area next to our driveway. Also the walking paths on the Pulte side of the development are broken and dangerous to say the least. All you do is promise and “guarantee” the work will be done and still nothing. When someone is seriously injured I will be happy to testify against Pulte. I am sure if we were executives with Pulte you would get it fixed. The Toll Brothers side has perfect walkways with lights that work and are not laying on their sides. Also the Pulte sidewalks are high lighted with dog poop bags and dead landscaping. There is absolutely no coordination between Pulte and your management company to get things fixed in any timely fashion. It reflects on the Las Vegas Pulte division that we had to call your Atlanta headquarters to get a response. You should put in your advertisements that Pulte GUARANTEES that you will NOT fix anything no matter how dangerous it is. ... More

The Pulte representatives were all courteous, helpful, and accomodating.

Throughout the process, we would visit the home and point out issues to our construction manager. He kept telling us it would get done. On our final walkthrough, multiple issues were not complete and we were told many would be done shortly after closing and to just trust them and their warranty as they stand behind it. The issues are slowly getting completed but only because I am staying on top of everyone and having to call multiple people at Pulte to get a response. I feel like the work that was done was lacking in quality and it’s been almost like another job to stay on top of people to get all of this stuff done. ... More

My overall experience of buying the house was fine. Proper system seemed to be in place during and after the buying. However, workmanship quality seems questionable. We are finding issues making it look like the work was rushed. Things like power outlet in the basement to move drainage up from the basement look like an after thought. Drainage in the backyard is very poor leaving backyard wet and muddy even during a hot summer day.

I would of preferred Pulte to not rush building this townhome. I have had many issues with the craftmanship. I think if Pulte would of taken their time building this townhome, there would of been less issues to address in the home. I think Pulte buids a solid townhome but needs to slow down with construction so it is done right. The response time repair things in the townhome is good but too many problems to address. I was not happy the garage door sensors. We pulled the tape off the sensor and the plastic cap came off. I feel like the cap was not on tight. I put in a work order to have the cap put on thr wires connected the garage door sensors and the customer service manager Chris canceled the work order behind my back. He said it was not covered under warranty. I feel like Pulte turned their back on me when I needed them. That was poor customer service. I had to hire A1 Garage door service to screw on the cap and I was charged $178. Pulte could of done a courtesy service. I really liked Blake at the sales office. He was very helpful and friendly. I will unlikely build with Pulte again. The garage door incident turned me off. I will never forget it. ... More

Lot of issues I moved it and no proper fitting to basement and missed my fan in room and I see water leaking every where and windows and garage door opener has loose connections and doors getting sounds

I have enjoyed our home!

The whole process was a breeze. Me and my family are loving our pulte home.