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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15982 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15982 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Tom was great...informative and professional.

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2021
  • Myrtle Beach, SC

Great home builders and generally quick to respond to issues.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Outstanding communication

  • Denise M.
  • Verified HomeBuyer
  • March 11, 2021
  • Berlin, MD

The building experience from beginning to end was a pleasant experience due to the quality of the staff, their communication and follow up. We love our new home and glad we made this decision

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everything has been pretty seamless so far.

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2021
  • Durham, NC

Everything has been pretty seamless so far. I do like the build quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great communication throughout the process.

  • Scott E.
  • Verified HomeBuyer
  • March 11, 2021
  • Naples, FL

A one service from sales, project manager, loan and title.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The house we purchased is well built and craftsmanship excellent!

  • Ellen R.
  • Verified HomeBuyer
  • March 11, 2021
  • San Jose, CA

The house we purchased is well built and craftsmanship excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great quality.

  • Manuel C.
  • Verified HomeBuyer
  • March 10, 2021
  • Haslet, TX

Pulte has been a very pleasant experience, we are please with the product they deliver. The materials they use to build are great quality and for most part everything has fulfilled our needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - They made my experience as a first time buyer phenomenal!

  • Erika D.
  • Verified HomeBuyer
  • March 10, 2021
  • Richmond, TX

They made my experience as a first time buyer phenomenal! Would suggest them to my friends and family

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - That’s great experience to buy the house.

  • Tuan H.
  • Verified HomeBuyer
  • March 10, 2021
  • San Antonio, TX

That’s great experience to buy the house. I would recommend any of my friends to buy pulte house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Love my home.

  • Nicole V.
  • Verified HomeBuyer
  • March 10, 2021
  • Houston, TX

Love my home. Fits my family well

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good build but lazy on final details and touches

  • Rouzbeh K.
  • Verified HomeBuyer
  • March 10, 2021
  • Carmel, IN

The construction manger delayed the closing and promised to fix a list of unfinished/half finished items. he never did. We paid a lot of money for this house trusting Pulte, now we have to pay extra to fix the problems on a new house!

Pulte Homes responded:
We are so sorry to hear that our local team did not provide excellent service regarding your list of unfinished items. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AH

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Pulte Homes - The home was delivered to me 6 weeks later than original closing

  • Denise C.
  • Verified HomeBuyer
  • March 10, 2021
  • Hollywood, FL

The home was delivered to me 6 weeks later than original closing date with so many problems. It is 8 weeks and I am still getting things fixed in the home. To give an example the door knows were placed on backwards and I was stuck in the bathroom for over 1 hour. I finally got the refrigerator and it is also broken . The floors were full of paint (fixed and cleaned they look great now). So many other issues who puts in a bath tub without sealing around it. The AC was broken. Among so many other issues. They are fixing everything but taking time from work is not conducive anymore

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Pulte Homes - My experience as a buyer was enhanced by the Pulte personnel.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2021
  • Bluffton, SC

My experience as a buyer was enhanced by the Pulte personnel. These knowledgeable professionals impressed me with their timely responses to questions and concerns all of which were addressed to my satisfaction. Three cheers!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Our salesman Brian did a great job sending us photos weekly on

  • George C.
  • Verified HomeBuyer
  • March 10, 2021
  • Calabash, NC

Our salesman Brian did a great job sending us photos weekly on the progress of our new home. Since we live 3 hours away this was greatly appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Lacking a bit in the customer service area.

  • John K.
  • Verified HomeBuyer
  • March 10, 2021
  • Peoria, AZ

Lacking a bit in the customer service area. Mainly after completion of the home...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Very smooth first home buying experience

  • Jarrod L.
  • Verified HomeBuyer
  • March 10, 2021
  • Fort Mill, SC

Finally we own our own home and it is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Pleased with home and follow up from Pulte staff

  • Maurice B.
  • Verified HomeBuyer
  • March 10, 2021
  • Naples, FL

Pleased with home and follow up from Pulte staff

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Resolving issues is very slow.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2021
  • Novi, MI

Resolving issues is very slow.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Clean and quiet it was worth the wait during the covid

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2021
  • Novi, MI

Clean and quiet it was worth the wait during the covid

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Design and comfort

  • Hari R.
  • Verified HomeBuyer
  • March 10, 2021
  • Orlando, FL

Excellent use of space and comfortable design

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Terrible issues on day one

  • Jomo W.
  • Verified HomeBuyer
  • March 10, 2021
  • Oakland, FL

Terrible issues on day one

Pulte Homes responded:
We are so disappointed to hear that you have had issues with your new home. If there is anything we can help with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you for leaving a review. ^AH

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - A lot of issues have been noted since we moved in on 27Jan2021.

  • Edward N.
  • Verified HomeBuyer
  • March 10, 2021
  • Mableton, GA

A lot of issues have been noted since we moved in on 27Jan2021. -Plumbing issues - several occasions. Flooded my whole powder room, living room. leaking thru kitchen flood light due to water going thru overflow in master bedroom -responsiveness to issues - very non-cholent and careless attitude -a couple defects i noticed and have reported that is still not addressed. overall, not impressed.

Pulte Homes responded:
We are so disappointed to hear that you are not impressed after moving into your new home. We would like to learn more so we can work to address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Pulte Homes - The home buying experience is okay.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2021
  • Houston, TX

The home buying experience is okay. The builder's lender involved some high fees so we didn't choose them. The closing day was okay, but all the documents were delayed so we did not receive community gate access nor trash bins until 6-8 weeks after we moved in. The wood floor and doors are not quality material, chip off easily only a few weeks after moved in. The irrigation valve was broken and Pulte insurance would not take care of it and their management are using freezing weather as excuses. We understand that Pulte home prices are slightly lower than other builders, but quality is not ...

Pulte Homes responded:
We are so sorry to hear that you are not 100% happy with the quality of your home. We would like to learn more so we can work to address your concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - The home buying process was painless, from the design to signing

  • Daniel D.
  • Verified HomeBuyer
  • March 10, 2021
  • Albuquerque, NM

The home buying process was painless, from the design to signing the mortgage. Pulte offers lot of designs to fit your needs and are really responsive to your needs. Unfortunately, there were some things that were not done before closing, and now now it seems I cannot get a hold of anyone. Maintenance workers miss scheduled appointment and there was no followup. I am disappointed that these fixes fell through especially because I was reassured things would be taken care of quickly.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - Very good experience with professional people

  • Enaya S.
  • Verified HomeBuyer
  • March 10, 2021
  • Germantown, MD

Very good experience with professional people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jimmy

  • Michael S.
  • Verified HomeBuyer
  • March 10, 2021
  • Liberty Hill, TX

Jimmy did a great job communicating. Kept me informed. My main issue is the the cost of upgrades. I know there is a mark up but the prices are 10x.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

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