Pulte Homes Reviews

Some aspects really good and some woeful.

Gorgeous neighborhood. Nice and quiet. Good sales staff. I kind of felt like I was being scammed by the mortgage company. The construction guy was a moron; he did not finished the final walk through list before closing. The majority of items are still unresolved a month later.

We were treated great by the sales agent, the design center and even the title company. We felt our construction builder, Al, was subpar as he did not catch a lot of simple things that were not right. He had a bad attitude anytime I tried to talk to him and he did not return an email until after we moved into our house. It’s very obvious to me now that when you buy a house you are paying for the construction builder and his or her desire to perfect your house. In this case we don’t feel like we got a perfected house but only a barely above par house.

Not thrilled with everything for the price. One coat of paint on all the walls. Giant knot holes in wood of basement steps. Carpet racks poking through carpet. Construction seems very rushed. Not what I thought was going to get for the hefty price tag.

Terrible workmanship throughout the house. Undone caulking and painting. The garage walls dont match because the field was too lazy or cheap to have the subs redo one side after they cut it about two inches short. Backyard door does not close smoothly. Broken pipes outside my home. Front door and garage door frames were not smoothed out where screws were used to install them. The foundation has rust leaking out the side from exposed rebar. There's a crack as well. Missing two sprinklers that are on my plans but were never installed. I'm very disappointed in the shotty work the field manager was responsible for overseeing. I would not recommend Pulte if this field manager is still building. I've laid out these issues in a previous email and have yet to hear back from Pulte. ... More

Very happy with the layout of the house. Very disappointed that we’ve been in the house for 7 weeks and we still haven’t been graded, our patio is not in, and we have no timeline for when that will happen.

Responsiveness to issues is slow once the deal is done. Wokmanship on house feels shoddy in some places attention to details is missing

Sales superior. After the sale is underwhelming.

Interior paint smudges almost spontaneously. We should have bought appliances on our own. Fit and finish poor quality in places. Pulte considers 7 days an appropriate response time.

Pay very close attention to details when doing the final walk through of your home, making sure everything was finished correctly from the flooring all the way up to the ceiling. Make notes and make sure they follow through to correct any discrepancies.

Our brand new house... where do I begin. Upon moving in our water heater did not work. It took two service trips. The people on the Pulte service line seemed uncaring and indifferent. Also our new microwave/oven combo went out the first week. It wouldn’t turn off so it was a danger to us. We had to turn off the breaker. (Which was mislabeled). So the HVAC unit was REALLY attached to the breaker labeled “OVEN”. So in our first two weeks we had no hot water, no ability to cook food and no AC for a night where it was over 80 degrees in our house. In a 300,000 house. The only saving grace to Pulte Homes was Eric Sanford. That man is a saint and a credit to your company. He was available to me whenever I called. Seriously made bad experiences manageable and he’s an amazing person. But these problems should NOT have happened and now I question every bit of the craftsmanship of our house. Not to mention our brand new tub was scratched up and our fireplace mantel has a handprint in the stain. One of the walls is also bowing and crooked by the stairs. NOT to mention it’s a month and a half in to our house and we still have a mud yard in almost June. Ugh. ... More

Nothing special. Don’t expect the treatment you get from other reputable builders in the same price range.

Pulte homes are nice homes but leave a lot to be desired. Sub contractors are sloppy and problems are not corrected prior to settlement. Project manager was not responsive to problems.

I don’t think the follow-thru matched the promises.

We were put on hold for over 6 weeks with no progress, they hurried to finish the house in the month we were originally told. Now seeing small details that were missed ( such as trim not being painted that's exposed, tile not fully completed in master shower. We closed almost 2 months ago and still have no sod and keep getting the run around. Our driveway and side walks are covered in dirt/mud. Our kids and dogs are dragging dirt and mud into our brand new house daily. Our sidewalk by the front porch is starting to lose the dirt under it due to grading not being finished. Overall we are pleased and happy with our house, but at this point when we get sod we will be trying to keep it alive in the heat of the summer. ... More

Cheap paint and construction on interior and exterior walls. No attention to detail by the contractors. Design features and options are good.

3rd time building a Pulte home. This last home building experience was terrible. Workmanship was terrible and the materials used super cheap. Nothing was done on time. If you are not persistent nothing will get fixed. You hear the same complaints from the neighbors. No flexibility on adding options after the build is started. Example additional lighting when the electricians have not started wiring the house. I’m shocked Pulte would not reach out or try to accommodate a 3rd time customer. I would not recommend Pulte this time.

The individuals who work for Pulte are great and do their best to correct the poor quality of work done by the subcontractors they hire. We've been in our new house 60 days and we're still waiting on issues to be resolved. Very disappointed in the quality of work by their subcontractors. I would not buy another Pulte home.

The house is beautiful. Materials look great. There’s a lot of little things like loose door frames, dent on walls that were just painted over, there are paint drops from small to big through out the house, the finish on the cabinets have cosmetic flaws the caulking in the bathrooms are already cracked so there’s a lot of cosmetic issues that for the price of the home I would think this should not have been an issue.

Neighbors are great! I am sad to say I am still waiting to be able to use my shower in the master bath. My builder was sent to another area in the process of finishing the issues with my home. He tried but couldn't get contractors out to finish the jobs. You for sure need to keep an eye on the work that's done inside. Like painting inside and out, floors and the doors. Don't take anyone's word it will be taken care of. Don't sign off on anything until it's done!

This was an inventory home, but the overall experience has been disappointing. I was rushed to sign the agreement within two days to get a bonus, which didn’t leave enough time to review everything carefully. During the inspection, instead of properly addressing issues, I was EDUCATED on why things were supposedly fine—most concerns were explained away rather than fixed. I still have a dead tree in the front yard and a garage door that makes a very loud noise when opening. Even after moving in, I’ve had to submit multiple requests for electrical problems, and the response has mostly been to EDUCATE me about appliance code changes rather than address what appears to be poor electrical work. Warranty staff have repeatedly asked me to contact the manufacturer instead of taking responsibility and coordinating repairs. They asked me once to contact Whirlpool. Why would I contact Whirlpool when the switch itself trips? When I resisted contacting them, I was EDUCATED about appliance code changes that supposedly happened in 2017. This explanation makes no sense since the house was built in 2023–2024. If this is truly the issue with all Pulte homes built during that time with Whirlpool appliances, then Pulte seriously needs to reconsider either the electrical contractor or the appliances being used. There are still yellow and blue construction stickers around the house, which clearly shows how rushed and incomplete the finishing work was. Overall, the experience has felt rushed, dismissive, and lacking accountability. ... More

Project manager was great until we left his review. After we gave him a good review, he has never returned our calls. We had broken screens we wanted replaced and deep scratches in our cabinets. Loud music all day from the workers, working and banging til way after dark.(10:30pm)Garbage all over from subcontractors even in ponds.There is no maintaining of roads due to construction debris. Most important there are no weather heads on the intake of the furnace inlet on the roof on any of the houses including ours.

It was my worst experiences I had

What turned into a necessary buying experience has really soured for no reasonable explanation. The front salespeople are and serve their purpose to close "The Deal". Promise made/promises broken...... elderly hand railing for steps, follow up by painters, Ring Doorbell, etc... Now for defective building issues covered by "Their Written Homeowners Warranty". Legitimate warranty repairs/requests are acknowledged but are ignored thereafter. They go through the motions, but do not correct the issues at hand. Such as a under capacity downspout runoff. All issues brought forward within thirty days of ccupancy. These are tract homes so a little slack is extended. But drainage backup problems so bad that the water from the downspouts overflows roof spouting is a structural warranty issue. Ice buildup will affect eaves, roof shingles, facia boards, landscaping washout areas, black mold buildup, etc...... All the gingerbread looks appealing on a Pulte Home, but it is what you experience and discover after the Closing that sours the buying experience. Remember all tract home builders are the same, some just pull off fraudulent marketing a little better than others. ... More

The overall quality of my home was delivered below standard. We closed on the home with the understanding that our issues and concerns would be taken care of and they have not been as of today. We ordered specific upgrade which was missed. The overall issues were, drywall, outside siding, garage entry door. Entry door lock had an issue. We had air conditioner issues that were just taken care of on 7/28/2025. To many issues to list. We had vendors cutting our carpet outside on the dirty concrete, trades touching up and walking through our home on the new carpet with dirty shoes. The superintendent on this development dose not communicate well, has poor follow up and has no creditability. Never follows through with his commitments. ... More