Pulte Homes Reviews

While certain aspects of the build where great, the attention to detail severely lacks. Poor finishing paint job, base board finishes, paint spots all over wood floors etc. they also provided a very subpar cleaning for move in. In addition promises are made to entice you to close (ie when you close we will finish x,y,z) - note this did not happen at all, instead never receive callbacks from builder and have to go about the warranty process.

Exceptional Project Manager (Nathan)who paid attention to details and any issues reported and ensured quality home is built.

Lloyd was very responsive in managing the build process. Very helpful and enjoyable to work with. He built trust through his knowledge and responsiveness

We have visited site almost every day and were very happy with workmanship, team coodination, construction and material quality. It's being one month plus we are staying in the new house, found some very minor issues, but warrenty dept is quickly addressing issues best way possible. Pultes are team of high quality professionals, I would highly recommend it.

build is not the greatest quality but acceptable for the price range

Sales representative and field manager were very knowledgeable, responsive and trustworthy!!! Answered ever call and question, throughout the process. Great customer service, professional, and responded promptly. I learned a lot about the process of building my home and the energy efficient qualities that Pulte homes offer. #1 in quality and service! Great job Pulte!

Great quality and nice structure

The materials quality for some parts are really not worth the price, and the plumber doesn't show with his/her appointment on day.

The entire experience was as well planed out as we could have hoped for. they set a time line and and met it every step of the way. They did what they said they would d0. they made us comfortable all through the process.

It was an awesome experience from our sales associate to project manager

The mortgage side was a horrible experience as was closing due to the mortgage side. Final Home inspections were a joke because there was a multitude of things that still needed to be done and even on the last and final inspection there were issues that had to be corrected repeatedly.

It was a good experience overall. I would like the quality of the products to be better.

Don’t ask for same documents several time by the mortgage people.

Construction manager Chad was so great to work with. Very responsive, friendly and followed through.

Not the highest quality of workmanship. Numerous places where painting was poorly done and molding not connected. Issue with flooring within two weeks of moving in.

I am very happy with Pulte's processes and the employees i worked with during my home built and delivered. They are very professional, knowledgeable, approachable, and very friendly to work with. Very happy with my decision.

Some of the sub-contractors could have done a better job. Some of the finishes were rushed and should have been better.

Overall experience was good, cosmetic problem was founded in the house.

Alex seriously rocked it as a saleswoman. she is one of the best you guys have! really helpful and professional. My wife and I enjoyed working with her.

It was a good time

Every time we visited the job site it was filthy. No one watched the contractors that were "working" at our home. Beer bottles on site, bathroom plumbing not complete in one of the bathrooms, heater not set up. Even at our walk through the house was not clean and it doesn't seem to bother our "Construction Supervisor". We are sorry we didn't buy from a different builder.

Pay attention to detail during your walk through though and take pictures and good notes!

Where do I begin? Pulte and specifically, its staff is stretched thin on local construction coordinators/managers. That, along with just very little oversight caused lack of quality control during our build process. I was basically their QC person each time I visited my home during the construction process. The homes in this neighborhood range from $600K+, but the quality of workmanship and materials is that of a house less than half that price. Pulte communicates one message prior to closing, but once you've closed, they don't communicate the same way. Furthermore, their Warranty folks appear to be inundated so its rare to get a response or any action on any items you've submitted. All in all, a below average experience for the price paid. This sentiment is shared by multiple people who live in the neighborhood. I don't plan on moving anytime soon, but when I do, I will 110% avoid buying a Pulte home or recommending a Pulte home to anyone else. ... More

If we had a wish list it would include: 1. safety grab bars in the shower 2. towel bars in the baths. This is an over 55 community. Seniors should be considered when designing the units.

This home was built on spec. There were several issues but the proj mgr and the customer service representative were VERY responsive.