Pulte Homes Reviews

Follow up is slow. During our walk through almost 1/2 the windows came off the track. Waited four weeks to have a dedicated GFI for the refrigerator install. Still waiting on pantry door to be replaced and cabinet door to be replaced.

I expected a more quality build. The floor looks like the material was left over from a store. One of the doors didn't latch properly and the bedroom window is leaking quite a bit of air causing the room to be cooler than the rest of the rooms. It is only a one bedroom home so I expect the heat to be very consistent.

Build experience was very good. However, the mortgage experience (separate from the build co.) was not. Unexpected valuation problems could be avoided with better coordination between marketing/pricing/sales and the mortgage underwriters.

Staff at Glenmore great to work with

Overall, I am pleased with the process.

The sales team and manager in the field were extremely helpful, friendly, and very reliable.

The complete process was excellent. By this I mean the initial meeting with our sales agent Amy. She explained everything thoroughly. Amy continually checked with us to make sure everything was going smoothly. The home design center was very helpful. They explained all options with us and never hurried us as we went through this process. The project manager Aaron was very good. He sent weekly updates. These let us know the work they did the past week and what was in the schedule to do the following week.

From the very start with Jason, he helped me design my dream home! He was very patient when I changed my mind! When I met the builder, Dennis, he was so nice & explained everything to me. At my walk through, Jonathan was so helpful & explained how to use & care for everything in my home. Structurally, this house is amazing! Built very well. I could not be happier! Thank you!

From the moment that our house was assigned a superintendent, we were in good hands. From weekly Friday updates to writing a welcome message on our concrete slab, Scott went above and beyond to make our home perfect for us.

very nice neighborhood and great construction our granite is fading. I am concerned about the quality

The community is great. The issues are usually taken care promptly. The quality of construction is good although some areas are left desirable ( cabinets, bathrooms fittings)

Things that the builder said they would complete by closing were not finished.

Quality of work. Helpful staff.

They kept us well informed during the entire build process and responded almost immediately to our questions.

Was overall a smooth process

I had my house done before the end of this year which supposed to be finished at the end of November 2020, I know this pandemic had effect the supposed to be completion date. The builder missed a lot of things like screens on the windows and carpets nail on the stairs still out, even my two sons got wounded bec of that. Tiles that are uneven on foyer and kitchen area, paint that was missed. I was kind of upset because I put 20% down payment and I know Pulte works even better than that, I hope they will fixed this issue pretty soon.

Great floor plans and outstanding area. Superintendent is great guy to work with

Excellent service from the moment you enter the sales office until you reach the end of the closing

We love our home and are looking forward to making memories here!

Very great experience! Highly recommend.

The sales process was easy and our field manager was amazing to work with. He truly cared about making this an amazing home for us.

I heard from my friends that some of the sales agents don’t respond quickly before closing. We had issues in closing to get the required documents.

I would like to see a much greater sense of communication between builder& buyer during construction, it would make for a better experience for new owners. Also after moving in I feel there should be a better response to the owners concerns regarding issues needing repair or attention. A timely response to either an owners phone message or an email message to address issues should be a priority.

Really beautiful and best quality of products are used to build.

Great home in an awesome community!