Pulte Homes Reviews

Monitor the different building stages of your home. During your walk-through check all appliances to see if they open and work appropriately. Make sure the home is cleaned properly prior to you moving in.

Competitive pricing and features from a market review, nice location. Negatives are the initial sales process and that many of the items promised prior to closing were not fixed...subsequent follow up has been poor after the sale was completed. Recommend allowing enough time to hold accountability on getting items fixed PRIOR to closing.

Excellent experience up until 8 weeks before closure. However, the closure and now 6 weeks post closure has been an exhausting experience, with the need for me to become a project manager of all the open issues in my home. I’ve had contractors in DAILY for repairs- electrical, plumbing, CAT wiring, drywall, painting, duradeck, cooling system, security systems, GApower.....and before an escalated email to a Pulte VP, it would’ve continued. No postal mail service for last 6 weeks and still unresolved. The communication from pulte, pulte mortgage and post closure to the ga customer care and field managers is nonexistent. Beautiful home, but nightmare experience in getting anything completely resolved post closure. ... More

We thought we were going to have a beautiful home built for us. We walked through the model and fell in love. Unfortunately, we ended up receiving a completely different product than what we were anticipating. We feel very mislead. We have many issues with our house. We are hoping everything can be fixed, but I'm not feeling too optimistic. I believe for the amount of money spent on this house, the craftsmanship and attention to detail should be close to perfect. I am not at all pleased with the quality or lack there of of this house.

This is our first time buying a Pulte Home, we've owned a DR Horton home. Pulte did offer everything that we were looking for in a home, which was the reason why we went with Pulte. But Pulte lacks that eye for detail in the workmanship of their homes. Poor caulking technique throughout the home, grout on the tile that was not cleaned up before we moved in, lack of detail in their sheet rock cutting. Follow up is poor to get the work completed. Would I purchase another Pulte home in the future if given an opportunity...probably not.

Pulte homes go up quick and look good from a distance. It’s clear that the work is rushed and vendors are under paid by Pulte. Pulte will fix anything you point out but it’s a job to find everything. Why should I have to??? The finish work and paint is rough at best. The home was dusty and needed to be cleaned. They delayed closing because work needed to be complete which puts you in a bind with your move in date and forces you to settle with many mistakes. It’s a quickly built home but it offers a poor value.

Pulte staff good to work with. Overall quality of workmanship/construction is well below the standard for the price and “luxury townhomes”

Watch your house being built as much as you can. Sub contractors are not the best tradesmen. Many issues during the build and more with the finished product.

We love our house and location but we had no shortage of issues from the very beginning and all the way through in working with Pulte. There is a clear leadership issue in this region. I would buy one of their spec homes but I wouldn't build with them ever again in South Carolina. The location is key and the houses are beautiful once they're done just be prepared to fight for what's right along the way.

We are not happy with the quality of the house built by Pulte. Our previous home was also a Pulte home and was in a great condition after more than 10 years. We are disappointed to see that the quality has gone down with the new house even though it is a more expensive home. There were many errors in the building process that we caught and had to bring to the field manager's attention. There were still many issues that need to be addressed after the closing.

The finishing of the house is below average and the price paid for the house seems pretty high. The corners are very rough and not finished as per expectations. Those were not smoothen for a nice look. The baseboards were left with holes; though the field manager send someone to fix those but those are still looking pretty rough. The paint on the baseboards is not smooth; it is still showing the filled holes different from the paint. The transitions and turns of the baseboards are not aligned and shows big gapes. The woodwork on the stair doesn't seem to be done by a professional at all; the nail holes are filled but are very prominent and can be seen easily at a first glance. The window frames were left very rough and were not smoothen for a nice look. I believe the house is completed in a rush and lot of things to be fixed are left without any attention. Pulte really need to revisit the house and fix those things to the minimum expectations. ... More

If pulte does not approve you, do not give up and find another lender who will! Most of the time pulte is not willing to go an extra step for the customer and will put you down through the home buying process. Make sure you have a strong real estate agent to guide you and fight for you. Overall experience was not great and cannot say I recommend the company but love the home!

I am extremely disappointed with Pulte’s lack of ownership and follow-through on several unresolved issues that were clearly present prior to closing. Despite repeated assurances, Pulte failed to address multiple concerns including: • Basement debris that should have been cleared before handover • Outstanding water and sewer charges that should have been settled • No gas connection at the time of closing • Other miscellaneous unfinished items that were either ignored or brushed off These are not minor oversights but fundamental responsibilities that should have been completed before closing the home. It’s frustrating to deal with these issues after moving in, especially when they were raised beforehand and documented. As a buyer, I expected more professionalism and accountability from a reputed builder like Pulte. Unfortunately, my experience has been more about chasing down unresolved items than enjoying my new home. If you’re considering buying from them, I highly recommend documenting everything and being extremely thorough before closing — because once the papers are signed, you might be on your own. ... More

It has been less than three months since house closing. As I recently moved in, I am still unfamiliar with many aspects of the house. I had questions specifically regarding the electrical system and sent text messages in hopes of receiving clarification, but unfortunately, I received no reply at all.

Ad for Pulte shows a person in business casual clothing taking time to sit & talk/work through the process of how things in the house work & some type of information on where things are. Sakes pitch & empty promises. Building manager even told us that he holds the paperwork "hostage" until we agree that the house is fine to get people to sign. I couldn't believe he said it out loud. Total lack of professionalism. Our adult children are out of college & working. They will be in position to buy soon enough & unfortunately we cannot endorse a Pulte purchase. Sad because we were looking forward to ... More

I want to start off by saying our sales rep and construction manager were the only good thing that came out of this whole process. Tyler and Chris were the best to deal with on a regular basis and went above and beyond when we brought issues to their attention before closing. Pulte Mortgage on the other hand, I believe, should be investigated. I will forever caution everyone I know or meet that is considering buying a home from Pulte to avoid their mortgage department like the plague. Lack of response for months to predatory lending and derogatory/discriminatory comment, they're absolutely awful. We recently closed on a new construction home with Pulte and were initially excited to move into what we believed would be a quality-built, turnkey home. Unfortunately, our experience has been far from what was promised since closing. From the moment we moved in, we encountered multiple issues that should have been resolved prior to closing. The brand-new tile floors had visible stains throughout. While the builder did attempt to clean them, by that point we had already moved in and placed rugs and furniture. Other problems, such as broken or bent window screens, a built-in stovetop that was improperly installed, and wall switches that connect to absolutely nothing, have been frustrating to resolve. Communication has been slow, with us having to follow up repeatedly or wait weeks just to get updates. What’s more concerning is that several of these issues appear to conflict with Florida Building Code (FBC) standards. For example: • The stovetop installation disregarded installation measurements and process as per manufacturer instructions and FBC residential kitchen safety regulations. • Unconnected or “dummy” switches with no load or outlet may violate FBC electrical standards, especially when they create confusion or hazards. • Baseboard caulking gaps and weather-stripping failures undermine energy efficiency and violate FBC requirements for thermal protection and envelope sealing. Even more frustrating is being told, “That’s how we do it on every home,” when raising these concerns as if repeated noncompliance somehow makes it acceptable or the norm. That answer is not only dismissive, it’s also unacceptable when code violations are at stake. Additionally, we’ve seen many signs of rushed or careless work: chipped grout in the showers, uneven baseboards, and functional oversights that go beyond cosmetic inconvenience. These problems directly impact the livability, safety, and long-term durability of the home. It’s incredibly disappointing to invest this much money and be left chasing down the builder to correct basic issues that should have never passed inspection. We expected more from a national builder like Pulte and hope they take accountability by adhering to building codes and delivering on their promises, both in construction quality and customer service. ... More

We moved into our new home 3 months ago. There have been multiple issues since we moved in. These include electric hookups for lights being buried under drywall, the air conditioning not being fully hooked up and requiring additional parts to be ordered to fix it, and the concrete cracking on my front porch after a month. The service department after the closing made me wait for 3 weeks before I even got a response when I brought these issues up. Be wary is my advice as they charge a premium price for these homes but skimp on the quality.

It’s the usual. Sales department is helpful until you buy the home then no follow up. The quality sucks and the people building the home leave trash and empty beer cans at the house. Doesn’t matter who works at Pulte the people they hire to do the work have no experience and do a very poor job.

The sales agent at Greystone doesn't do business with integrity. She manipulated numbers in a deceiving manner. If one doesn't look at the numbers closely during the contracting, chances of you being mislead is very high. The mortgage interest rates also was not honored until I say I have to withdraw. Not responsive to calls sometimes and the mortgage department (Noah the loan officer) will respond to calls only when he wants to. To sum up, the experience could be better and more transparent to buyers.

The experience started out slow and stayed that way and continually progressed into problems making us realize that the slowness was due to incompetence on many levels.

Whatever you do, don’t use Pulte Mortgage. My loan advisor, who didn’t do any advising completely dropped the ball and I wasn’t able to lock into the terms that I signed up for. Brenden wasn’t apologetic nor helpful during any part of this process and neither was anyone else.

This wasn't my first new build and the quality of subcontractors could definitely be improved. If it weren't for us checking in on weekly basis there would e been so many things missed such as structural work.

Quality is the biggest concern. From the building materials to the construction process itself, there are issues at every stage. Initially, I believed that Pulte was responsible for the end-to-end delivery with a strong focus on quality, but that’s clearly not the case. There are still numerous areas where things are falling short. Given the price I paid, I don’t believe it’s worth it. The overall experience doesn’t align with the expectations set at the time of purchase.

Quality of workmanship is very poor, I expected a little better quality for almost a million dollar home. Just moved to new house a month ago and already noticed a lot of issues.

Our experience was less than expected from the financing, title and the HOA with whom Pulte has contracted . There is little to no response on most items. The only people who have been responsive and supportive are James and Tyler from the building team. They are great.