Pulte Homes Reviews

I am a first time homeowner and my experience with Pulte nothing short of excitement and done with ease. All of the support and care from the staff made it a truly enjoyable experience. Pulte is nothing but trustworthy and dependable. I know they have built me a wonderful new home!

fast response but small issues at home

They committed to complete the build by a certain date and it was completed on time with minimal punch list items. We love the neighborhood, beautiful setting, and great neighbors.

We worked with Sales, Design Studio, Mortgage Title, and Construction. All departments worked well together and frequently followed up to see how everything was going.

We would recommend Pulte to any of our friends and family. Even when comparing prices of "update" with other builder, we felt we really got a great house of high quality for a great price as well as a great mortgage rate.

Beautifully build homes using high quality material

The process was made easy with all the online interactive software

Very professional very helpful good customer service also I’m happy for you brought our first house with Pulte we are really happy with them.

The Customer Service is terrible. They tell you what you want to hear then nothing gets fixed. I am very disappointed and let down by Pulte.

There was some hiccups because of COVID-19, otherwise everything was fine

I really enjoyed how Pulte walkted me through the entire process as a first time home builder. From the lady at the model home to the lead contractor it was a pleasure. Thank you !

My wife and I had limited time to find a home in a safe / up and coming location in Broward County. We met Cierra on short notice at the Hill Crest sales office. In a most professional manner presented all options that fit our time scale. Within our time frame, she found us a homesite, selected upgrades and set us on our way to closing. This is our second Pulte home. We are very happy with both. I would recommend anyone considering a new home to include Pulte in their selection process.

This is my third Pulte home. I would have liked to have seen more flexibility with choices and changes. For example, we wanted to make a change to the tile on top of our spa, after the home was started, and we were told no. The pool company was willing to make the change since it was started....but Pulte sales said no. Pulte needs to be more flexible and offer some higher quality upgrades.

The sales, closing and mortgage aspect were great. Getting the items on the punch list from the closing on November 2 and walk thru which happened about a month prior to closing as the date changed are still not completed after several emails and calls. The closet doors are just now getting painted and the wall is not square so I have a gap on the top. several tiles not repaired only a band aid patch placed that will wear off quickly. Dust everywhere from the shower floor being redone due to poor quality. Our kitchen eating area was tore up and retiled along with a space in the office, luckily that was done prior to move in, not the same for the shower. I have a sink that is disconnecting from the master bath vanity and a kitchen drawer that is not correct both of which no reply on repairs. I have also had the vacuum hose disconnect from the wall and a breaker replaced due to outlet failures. ... More

The lead-time was adhered to from the very start. The construction went smoothly. it was a great experience.

We were told during closing - Cosmetic things does not count towards overall house completion and warranty. Which is not not so great as this is what we see. Whatever is inside dry walls, we will hardly know of. Every warranty item has a tolerance level with respect to concrete cracks and floor levelling (so far noticed only these two). And certain things are designed in a way, so can't be fixed. Outside lawn is not covered and HOA need to fix any workmanship defects. The list goes on, I guess you get what they build and get at closing, expecting anything else is just too much.

House completed on time with only minor fixes at closing.

On time home delivery and craftsmanship is excellent. On site construction engineer Kevin and Garret are excellent folks, who took care of every thing. Alex from warranty department is making sure all issues are resolved on time with great detail. Thank you all for your support and making us to feel so much comfortable.

Quality of Workmanship, Excellent Service of Sales Person and Construction Manager, and Warranty

My experience was good. Even though we purchased just before the pandemic and had to navigate through that complexity, the Pulte experience was positive and we felt like we were treated well. We're satisfied with our home and the process.

I would highly recommend Pulte.

After paying so much, this is not what we expect to get, quality of everything lkke dry wall, boards, shelves, bathroom not up to the mark. After a month only I am seeing all the ptch work coming out, drywall getting scuffed just with the touch of anything. Nails are coming out from the doors and shelves.Got defective gas init, at the time of closing, field manager said he gonna replace it but after that we are just doing follow ups. Not happy at all

They are honest and clear and does not gives surprises at the time of closing. Highly recommend

There were a lot of cosmetic issues that we’re not sure how they got past everyone’s eyes, but they’ve been responsive about helping out with those.

The finishes in the home are beautiful. However, sometimes it feels like shortcuts were taken in other areas of the home in order to produce quantity over quality.