Pulte Homes Reviews

The walk through process was great!

No I would never recommend pulte to someone else. It was a horrible home buying experience and pulte still hasn't fixed things that were discussed during our final walk through.

They were their from beginning to end to answer questions and guard us thru the process. Responsive in returning calls and our concerns. Would definitely recommend Pulte in purchasing a new home.

After moving in, we have had so many issues with our home that we regret buying it. It’s as if no one looked at the home to ensure things were done right. Cabinets are misaligned, improperly installed, broken, nails missing from showers, grout is multiple colors or missing, door knobs damaged, paint splashes and grout EVERYWHERE, light fixtures installed crookedly, framing issues, dirt and sawdust everywhere, nails in carpet, metal debris in lawn - this is an absolute nightmare. For all issues we have been told to coordinate with the warranty dept. I should receive a stipend for the work I’ve done to fix my house to the point Pulte should have. This work is shameful. ... More

Great service, finished on time with great quality!

Make sure a complete inspection is done before closing. Make sure everything is working properly including checking all outlets including outside outlets and check heater HVac .

During COVID we were trying to close on our house. The sales team and Project manager were very helpful in making everything go smoothly

Closing was stressful. Underwriter was still asking for documents the day before scheduled close. Lots of issues on the initial inspection that weren’t addressed. Still lots of issues to take care of on the 30 day inspection. Not great quality of workmanship. Lots of paint splatter from walls to ceiling

Sales staff was great field mgr very good Product choice is substandard and workmanship needs improvement

I do love my new home! The design, features and options are exceptional! I believe there could be improvement in the final stages of completion before closing. The house had paint paint drips on the floor tile throughout the house, the washer was not fully installed causing a flood during the first load and the house was not properly cleaned prior to move in. A Pulte punch-out team would be ideal to to take care of these concerns prior to move in. The warranty manager has efficiently addressed most of the concerns identified after moving in.

The process was smooth and I have no complaints.

Design center options over priced and limited options. You can get the upgrades from other parties for a third or more less with more options. Getting issues resolved takes one to two weeks, sometimes requiring me to follow up for eta.

Pulte Mortgage requires a lot of disclosures when you purchase from them. And at the end, they sell your loan. I’m still waiting on a 30 day walkthrough after 6 weeks of living in my home. It’s time consuming to get your issues looked at and discussed with the builder. Pulte does build a beautiful home though.

Nathan, Ray, and Justin all made our first home a great experience and one we would do again with Pulte.

Responsive through the purchase and responsive post the purchase as well. After sales makes a ton of difference in the experience.

Seems like you need to upgrade everything or you get cheap materials. All can lights in house flicker. Electrician saud it is the lowest quality bulbs. Nothing they can do. Just one example. They red tape stuff during walk thru but, seems later just remove tape and say it got fixed.

Beautiful home we love it

The journey itself for a new build, learned numerous things!

Workmanship is worst and buyer has to find all the issues.. at one point we are exhausted finding issues and working with them to fix it.

Some of the employees are very unprofessional. The home to be considered high quality or value has a lot of errors or not good quality of work.

He was on top of what was happening to the home as it was being built. Very knowledgeable about what he goes on with the construction of the house. He is a joy to work with.

Our home buying experience with Pulte was great. Tiffany the sales representative and Josh the Field Manager really did a great job and was extremely fun to work with. The quality of the workmanship and materials at this point I would have to rate somewhere in the middle. I absolutely love the home however, the paint and drywall in several areas needs to be corrected. In addition, to smaller items. Trustworthiness, again Josh was great and he always completed the task how he said he would. As our primary point of contact he was great to work with! The reason for only 3 stars is because of my interaction with HVAC company that came out to my home to complete our warranty issue. The guy was extremely rude and I asked him to leave. Value for the price we paid. Perhaps this is more of a reflection of the Columbus Ohio housing market. But from an investment perspective, the base price of our home has increased by 30k since Feb. In addition, the 2 appraisals that we had completed in July and August by two different banks ( we found better pricing outside of Pulte Mortgage that they couldn't match) was 40K higher than our purchase price! With our home being the third closing in the new section; and with the majority of closings happening over the next three to four months I would assume our value will increase significantly! Responsiveness to issues. Like any new home you're going to notice items once you actually get into the house. Our home is no exception to this rule. Several items I'm still waiting to get corrected. But I trust that they'll be done soon. The HVAC sub was useless but Pulte Warranty did offer to come out and review the issues that I'm having. Nothing too major but at this price point I expect to have issues remedied fairly quickly. ... More

I was very pleased with the entire Pulte home buying process from sales to after home completion warranty follow-up. All the Pulte reps were professional and responsive. Pulte has the home building process down to a science and the execution was mostly excellence. Anything requiring follow-up was completion in a timely manner after I notified customer service. I am very happy we purchased a Pulte home

Great experience would truly recommend it to friends and family.

I was a first time home buyer Pulte made the process so smooth and easy for my wife and I