Pulte Homes Reviews

The Builder was as professional as ypu can be every step of the way.

The house is, for the most part, fairly well constructed. Not all the materials are top quality but none of the construction deficiencies (e.g. really crappy drywall) are, in my view, due to the foreman. Rather, some of the trades were less than, uhh, terribly skilled or concerned about quality work. The post closing follow-up has been excellent. The pre-sale mortgage process, however, was the absolute worse. Overall, I'd give the foreman, salesman, and post-sales customer service five stars; the trades three stars (on average); and the mortgage department -7 stars (unless I can give lower).

The employees are very nice.

My first home building experience was great! I really enjoyed having options, but not too many to where I felt overwhelmed. There were some changes with construction managers early on in my build process, however the one that came in, did a fantastic job. I like that everyone was real and honest. The quality of my home is very good. Some usual things to be expected when building a new home, nothing can be completely perfect. I am extremely satisfied with me new home and would recommend to my friends and family!

Overall it is a great value.

We are so happy with the entire process of Pulte Home Mortgage. From the application stage all the through to the move-in, we were extremely satisfied. Everybody was super nice and helpful.

This is the first home that I have purchased; I love the model and had a blast at the design center. The fact that we somehow managed to stay on a 6-month building timeline during COVID -- especially when supply chains were halted for weeks -- was pretty incredible. I have to assume that this was largely in part because of our project manager staying on top of things throughout the process. We are very happy!

While certain aspects of the build where great, the attention to detail severely lacks. Poor finishing paint job, base board finishes, paint spots all over wood floors etc. they also provided a very subpar cleaning for move in. In addition promises are made to entice you to close (ie when you close we will finish x,y,z) - note this did not happen at all, instead never receive callbacks from builder and have to go about the warranty process.

Exceptional Project Manager (Nathan)who paid attention to details and any issues reported and ensured quality home is built.

Lloyd was very responsive in managing the build process. Very helpful and enjoyable to work with. He built trust through his knowledge and responsiveness

We have visited site almost every day and were very happy with workmanship, team coodination, construction and material quality. It's being one month plus we are staying in the new house, found some very minor issues, but warrenty dept is quickly addressing issues best way possible. Pultes are team of high quality professionals, I would highly recommend it.

build is not the greatest quality but acceptable for the price range

Sales representative and field manager were very knowledgeable, responsive and trustworthy!!! Answered ever call and question, throughout the process. Great customer service, professional, and responded promptly. I learned a lot about the process of building my home and the energy efficient qualities that Pulte homes offer. #1 in quality and service! Great job Pulte!

Great quality and nice structure

The materials quality for some parts are really not worth the price, and the plumber doesn't show with his/her appointment on day.

The entire experience was as well planed out as we could have hoped for. they set a time line and and met it every step of the way. They did what they said they would d0. they made us comfortable all through the process.

It was an awesome experience from our sales associate to project manager

The mortgage side was a horrible experience as was closing due to the mortgage side. Final Home inspections were a joke because there was a multitude of things that still needed to be done and even on the last and final inspection there were issues that had to be corrected repeatedly.

It was a good experience overall. I would like the quality of the products to be better.

Don’t ask for same documents several time by the mortgage people.

Construction manager Chad was so great to work with. Very responsive, friendly and followed through.

Not the highest quality of workmanship. Numerous places where painting was poorly done and molding not connected. Issue with flooring within two weeks of moving in.

I am very happy with Pulte's processes and the employees i worked with during my home built and delivered. They are very professional, knowledgeable, approachable, and very friendly to work with. Very happy with my decision.

Some of the sub-contractors could have done a better job. Some of the finishes were rushed and should have been better.

Overall experience was good, cosmetic problem was founded in the house.