Pulte Homes Reviews

Our experience building with Pulte Homes honestly could not have been better. From the very beginning, communication was very important to me and the entire team was on it! As a Realtor myself, I know what I'm looking for from a builder for my clients and only wish that everyone I have ever worked with was as attentive to my client's needs as Pulte was to ours!

Great experience with an awesome builder!

Fairly easy process. I've always heard that building a house was a nightmare. This was not my experience. Any issues that came up were addressed in a timely manner. Communication was clear.....it may take a day or two to hear back on something....but this crew is slammed busy so that didn't bother me. Finding a lot of cosmetic drywall issues now that I'm living in the house, but will get these handled at my 1 yr inspection. Other minor issues have been addressed in a timely manner. My advice is to visit often and inspect even more. Catch things as early as you can to avoid any major problems down the road. Fingers crossed that nothing MAJOR occurrs after my warranty is up. LOL! ... More

Our home buying experience was exceptional thanks to David. He made sure that any concerns we had were addressed in a timely manner. Every step of the process was a pleasure!

We worked with a great team during our buying and building process.

The entire experience from start to finish has exceeded my expectations.

To many major issues within 2 weeks after closing roof leak, 2 different granite color on island also water line crossed for filtered water connected to shower not fridge. Then had to cut hole in drywall to repair. These items should never happen in a supposedly quality home!!! I will give credit to them for getting on items for repairs thou warranty people been real good on getting repairs done.

Pulte has the home buying process down to a science.

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

Given the fact that we bought a home during the peak of covid19, the overall experience from the salesperson to the general contractor in charge of building our home was pretty great. There have a been a few surprises since moving in. However, the response time to resolve those issues has been A+.

Do not close on your house until you have had several “final” walkthroughs. I have been in my house a month now, and every day I am finding a new issue. They cut corners, their attention detail is horrible, the craftsmanship for every aspect of my house is subpar. I was told to expect the quality work done on the mode home, what I received is far from that. I wish I never would have closed on the home with Pulte. I would recommend anyone looking at purchasing a new Pulte home to look around at other builders first. If you decide to go with Pulte, I would recommend you do as many walkthroughs possible before closing to ensure corners were not cut. It really is a shame because I truly believe the bones of the house were built well. Unfortunately I can’t look past the poor quality on the inside to recommend a pulte home to anyone or ever purchase a pulte home again. ... More

Overall it has been a great experience. However, there have been a few things around the house that they could have just done right the first time instead of having to request fixes. For example, my cabinet crown molding was a slightly different color than my cabinets. You can visually tell just by looking at it, so not sure why it wasn't installed right the first time. That being said, they have been amazing at fixing any issues big or small that I bring to them.

Too many issues to detail

Building a home can be stressful. But with Pulte they explain every step of the way. If something needs attention the construction manager is just a text away. Super personal service!! Pulte made a “house” our home.

We are very happy about buying our new home with Pulte. They delivered a top quality home with great customer service in every step of the buying process.

We love our new house and the floorplan, Martin Ray. It's very open and spacious along with several enclosed rooms on the main floor. Be sure to get the sunroom and the upstairs to lower your cost per sq ft. for eventual resale. If you are over 62 and have a nest egg, the HECM financing is unbelievable. Our salesman, Jay and construction manager, Jayson were excellent. The only negatives were a couple of the door placements that opened the wrong way. Also, the appliances were not very high quality. Whirlpool dishwasher died in 1st month, garbage disposal is noisy and slow, Whirlpool refrigerator ice maker needed fixing. ... More

Tyler the construction manager is very responsive and accommodating. Also, the issue for clogged toilet has been addressed promptly.

We have been in a Pulte house for the last 25+ years, and while it has had it's good and bad points, we were VERY impressed with the "state of the art" Pulte builders. Outstanding floorplans that we didn't see (even similar) elsewhere were significant to us as well as was their "across the board" attention to detail. Specifically, from the time we first started to discuss our "ideal retirement house" to AFTER we closed, the Pulte staff was excellent. The sales staff (Matt) did FAR more than other builders' sales staffs do, and the PM (Rob, whose personal attention to detail was scary sometimes) delivered to spec and on time, have to be among the best in their fields; and were certainly the best we have ever dealt with (and I was a multi-million dollar quota sales guy and one point in my career and also was a PMI PMP for more that 17 years; so it's not like I don't know what performance in those disciplines is). I can't say enough good things about our experience with Pulte, and how happy we are with our new house. ... More

Great home, for a great price!

Design center ruined our bathroom and kitchen design . The lack of trust is an understatement , the GSM that handled the escalated issues with the design flaws and the designers mistakes did nothing. The blame game is bestowed on the buyer and not your design team as what your GSM tells the buyer . Pulte mortgage as the neighbors called it is a joke with the last minute games and delaying tactics . I can go on and on but what does this solve ? You should ask your GSM , never once offered an apology or a concession to our missing wall oven and list of items that are deficient to our needs . What a shame with Pulte . Poor leadership .. ... More

Overall, I have a very good experience with this out of state home buying with Pulte Home. Everything is convenient and efficient finished by timely manner. Thank you.

My sales person I worked with was GREAT. She went above and beyond to help me with issues that she normally would not be associated with. Can not say enough good things about Nicole. Mike was also nice to work with. He took care of several things I wanted done before closing. It was nice to have people that was willing to help me since I lived out of state during construction of my home.

The entire purchasing and build process was smooth

Pulte Mortgage and Title were a disaster.

We had our Pulte house built while living in another state for the entire build process. All of the Pulte employees were amazing and always responded to our calls and emails. The field manager was the best with sending us weekly updates with progress pictures and timeline expectations. We even closed on the exact day that they told us from the beginning estimates close date! Fantastic area and we absolutely love our house!