Skip main navigation

Pulte Homes Reviews

What Real Homeowners Say About Pulte Homes

With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16136 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.

Pulte Homes

has 4 out of 5 stars overall

16136 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Didn’t like the quality of home

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Whitestown, IN

After paying so much, this is not what we expect to get, quality of everything lkke dry wall, boards, shelves, bathroom not up to the mark. After a month only I am seeing all the ptch work coming out, drywall getting scuffed just with the touch of anything. Nails are coming out from the doors and shelves.Got defective gas init, at the time of closing, field manager said he gonna replace it but after that we are just doing follow ups. Not happy at all

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Loan processing

  • Khalil A.
  • Verified Homebuyer
  • January 06, 2021
  • Wylie, TX

They are honest and clear and does not gives surprises at the time of closing. Highly recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - There were a lot of cosmetic issues that we’re not sure how they

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • San Jose, CA

There were a lot of cosmetic issues that we’re not sure how they got past everyone’s eyes, but they’ve been responsive about helping out with those.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - The finishes in the home are beautiful.

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Charleston, SC

The finishes in the home are beautiful. However, sometimes it feels like shortcuts were taken in other areas of the home in order to produce quantity over quality.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte Homes are built to last!

  • Justin M.
  • Verified Homebuyer
  • January 06, 2021
  • Fort Myers, FL

If your looking to have a home built right the first time and exactly the way you want it, Pulte is the way to go. Their warranty is amazing and the contractors they use are the best around. You get what you pay for with Pulte, peace of mind and quality!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good quality builder with a great community

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Estero, FL

Good quality builder with a great community

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall great experience for my first time purchasing a home.

  • Teresa K.
  • Verified Homebuyer
  • January 06, 2021
  • Clarksburg, MD

Overall great experience for my first time purchasing a home. I was able to be involved during the entire process and any questions I had were answered in a timely fashion. I absolutely love my brand new beautiful home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - sales great, mortgage and insurance great.

  • Vernon O.
  • Verified Homebuyer
  • January 06, 2021
  • Rio Rancho, NM

sales great, mortgage and insurance great. Working to complete the unfinished work a problem and some areas poor attention to detail.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Remote/Online Buying Experience

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Apex, NC

I was an out of state buyer, from loan application processing to payments to electronic signatures of contract - all were done through online/remote experience. Excellent Technology and Systems to enable contactless buying experience during Covid-19 period.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

I have a beautiful HOME because of Pulte

  • Karen D.
  • Verified Homebuyer
  • January 06, 2021
  • Las Vegas, NV

Every part of my buying experience to living in my home has been an easy dream with Pulte. From sales to build to loan to service. I do everything on-line until my home was done and they did not fail me!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The project managers were awesome! Also the mortgage team through Pulte were so helpful and very responsive on any questions.

  • Alison R.
  • Verified Homebuyer
  • January 06, 2021
  • Lake Orion, MI

Great experience! Kept me in the loop throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Let me start by saying the Pulte mortgage was a nightmare experience.

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Immokalee, FL

Let me start by saying the Pulte mortgage was a nightmare experience. No professionalism no communication whatsoever then you assumed it would get better once you get into the house Pulte cut corners and lot of different area lack of power outlets lack of communication with the pool I was getting nobody went and explain to me what type of pool I was getting. I thought I was getting a bigger pool lack of knowledge in maintaining the pool nobody had has still to this day explain to me anything. Just as certain areas of the house you can see Corners were cut but it is what is this you live and ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Oscar was available and litened to all concerns and responded in a timely manner

  • Jud C.
  • Verified Homebuyer
  • January 06, 2021
  • Immokalee, FL

Oscar was the best part of the experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Chad was great and took care of issues right away

  • John F.
  • Verified Homebuyer
  • January 06, 2021
  • Durham, NC

All little issues were taken care of right away. No big issues were found. Very good quality and impressive customer service with all aspects of the Pulte home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job by Pulte

  • Michael S.
  • Verified Homebuyer
  • January 06, 2021
  • Fort Mill, SC

We had some issues with communication toward the end but our field manager worked hard to make sure all of the issues were resolved before we moved in!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Price

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Powell, OH

Base price was affordable for us.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte Homes - Overall it is an awesome experience.

  • Ani Q.
  • Verified Homebuyer
  • January 06, 2021
  • Myrtle Beach, SC

Overall it is an awesome experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Impressed with our experience

  • Marco L.
  • Verified Homebuyer
  • January 06, 2021
  • Phoenix, AZ

I’ve worked for builders most of my career and HD expectations that there would be a lot of issues in our building process. But, our superintendent Ron, was absolutely amazing. He’s good at building a quality home and being responsive to us as the owners. I truly feel like we had a positive experience because he was the lead.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Worked with us during shut down and layoff early 2020.

  • Joseph L.
  • Verified Homebuyer
  • January 06, 2021
  • Calabash, NC

Worked with us during shut down and layoff early 2020. No pressure to close!! Great staff at Pulte at all levels. Thanks again, Joe & Lisa

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The house is amazing, I’m really happy with this project.

  • Victoria C.
  • Verified Homebuyer
  • January 06, 2021
  • Fort Mill, SC

The house is amazing, I’m really happy with this project. Thank you Pullte

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Salesman was great during purchasing!

  • Amanda B.
  • Verified Homebuyer
  • January 06, 2021
  • Charleston, SC

Salesman was great during purchasing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Site manager has been awesome

  • Jonathan H.
  • Verified Homebuyer
  • January 06, 2021
  • South Lyon, MI

Overall very happy however some options were not made clear what the impact would be on the final design and once the purchase agreement is signed the level of customer service declines. Make sure to do all your negotiations prior to signing.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Poor quality sub contractors

  • Anonymous
  • Verified Homebuyer
  • January 06, 2021
  • Schertz, TX

A multitude of problems during the building process due to faulty, below standard construction. Pulte failed to hold their sub contractors responsible to fix major issues in our home and two months after closing we are facing major renovation work in our home to fix the problems. We have little faith that everything will ever be fixed properly. We were lied to multiple times about issues we brought up before closing with promises that these issues would work themselves out or they would be fixed. We thought the stress of this build would be over after closing, but I believe the worst is still ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

We Love this new home and the help we received choosing it and our options!

  • Traci M.
  • Verified Homebuyer
  • January 06, 2021
  • Westfield, IN

We love our new home! I would recommend Pulte add color options for neighborhoods as that’s causing a huge issue with our large neighborhood. Also it would be great if you could adjust the height of toilet and towel holders for the adjustments people chooses with toilets and counters. It’s a common complaint! Thank you! Traci

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Matthew rankin # 1

  • Akik S.
  • Verified Homebuyer
  • January 06, 2021
  • Flemington, NJ

Matthew rankin # 1

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area