Pulte Homes Reviews

We love living here and are enjoying the house. The home was built quickly and there are a few items that could’ve been done more carefully.

As long as you follow the standard design, you should be OK. If your model is flipped, or you have some upgrades, you will need to keep on top of things. Many small finish details get overlooked at the push to the end.

Great home at a fair price.

We love living here and the Pulte buying experience was excellent. The trim work through the house appeared rushed and in places a little sloppy, but Pulte fixed most of it for us and is addressing more as I write this.

A good community to live

We relocated from another state to GA. We purchased the model home so we didn't have to pick out any materials etc. The purchase was conducted online and over the phone because of COVID and was a smooth process. Just lots of paperwork that normally comes with the purchase of a new home. We love the model because it has many, many upgrades not available in the other homes and it was mostly ready to go. It is beautiful and any repairs or problems have been addressed very quickly. We had a bit of a snafu with our move in date but could be blamed on COVID and a delay in getting a city permit to reconstruct the model home office back into a garage and a driveway had to be poured. Our construction customer service person is extremely friendly and responsive. We are now in month 3 of living in our new home and there are still some items on our 30 day list that need to be addressed, however, I feel confident that they will be fixed to the best of their ability. ... More

Overall great experience, only issue was a little bit of difficulty getting in contact with the sales person but other than that the builder and foreman made up for it!

Pulte packs a lot of square footage into the price. The homes in our subdivision have good curb appeal. However the "Pulte Standard" means whatever is the cheapest and fastest. You will also get nickled and dimed to death. There also will be changes made without notice. We were told that we were not getting the entire lot sodded like the other homes, but only the front. . . this after we were under contract. We had an in ground sprinkler system in the contract which was included as an incentive. Then 3 months in Pulte pulled it stating they were not going to put sprinkler systems in. We were to have all wood flooring through the main part of the house but found carpet in one of the hallways, When we asked about it we were told Pulte had changed flooring options in the hall. If you buy Pulte, make sure you are on site to check on the house several times a week. Don't do anything by phone. . .everything by text or email so you have a paper trail. ... More

The whole process was easy and well executed by Pulte Homes

Looked good at first, but it is obvious a lot of shortcuts were taken in the building process.

6 months is a long time to eagerly await the completion of your new home. Receiving weekly emails from the building manager on the progress of the build was very helpful and insightful.

Building Team was very good and professional. Gave me update on every stage of building till closing, was carried along all through the process.

Our field manager Eamon was very responsive and did a great job.

Solid investment. Attractive offering and sound delivery. Project mgr at my site was the award winner of my experience. Incredibly easy to work with.

The house is well built. Insulated well and love the fact I have the lake behind me. They were willing to include some incentives to make the purchase more enticing.

Top quality and kind service!

Great home and great experience

The team did the best they could with the challenging subcontractor base.

Keith and his team were fantastic! They really made our dreams come true!!!

Overall great customer service and buying experience with Pulte Homes. Quality control could be improved and the cost of the upgrades vs. the quality was subpar compared to my experience with other builders.

5star

Very friendly, organized and rapid response to any concerns or questions. There's always someone that is available to help when your sales agent or builder is not available.

Great homes, with new modern appliances and amenities!

My home buying experience with Pulte was generally a good partnership. I've been in my townhouse just about 3 months, I really like my townhome and during the first month the Pulte building team was awesome responding to requests and issues I contacted them about. Lately, I keep finding evidence that Pulte used CHEAP materials in the building of my home. For instance, I found out that they used the lowest grade paint throughout the interior, I'll have to paint probably within first year because what's on the walls is only what's known as a base paint - that's according to the paint shop where I picked up my free can of touch-up paint! That made sense to me because almost every time I walk past a wall a paint chip falls down (noticeable on my dark wood floors!) I changed a light bulb in my garage and the darn light socket just came down as I twisted the bulb out. It wasn't properly anchored to the ceiling! Today, I had to deal with my smoke detectors sounding off, "LOW BATTERY". I discovered I didn't have a manual for the detectors and the on-line Pulte Owners help was not helpful so I had to figure that one out - I did mention that I've only been in this place 3 months right? Wonder if used batteries put in the detectors?? To be fair, I didn't reach out to Pulte on these latest issues, I figured my home, my problem now. Just peeling the onion and feeling a bit ripped off since my home cost a great deal of money. The mass production, quick build that's taking place with these homes is affecting the QUALITY that is being put out. As a homeowner and I'm trying my best to take care of what's mine but it's a shame that I had to find out that what looks shiny and new isn't really what I thought it would be. ... More

We purchased a pulte townhome as first time homebuyers. Our design process was great but did experience one mishap with a selection we chose, but it turned out to work great and we decided not to fix it. Our building manager (superintendent) was very friendly, cooperative, and returned all calls in a timely manner. Overall, we are very happy in our new townhome and have nothing negative to say about Pulte Homes or our process with them.