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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15982 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Homes - Good experience with you .
- Jatinder S.
- Verified HomeBuyer
- December 01, 2020
- Fishers, IN
Good experience with you .
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Incredible Value and overall had a great experience!
- Sally L.
- Verified HomeBuyer
- December 01, 2020
- Richmond, TX
We bought a 1 story home and what stood out to me was the open floor plan design that just opened up the whole house. This made the house seem bigger than what it was so I was very happy with the choices that were available to us in their portfolio. The salesperson that helped us was incredibly helpful and there for us all the way till the end. And when problems arise they were ready to remedy any issues we had.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
GREAT CUSTOMER SERVICE
- Joe P.
- Verified HomeBuyer
- December 01, 2020
- Hutto, TX
With our first home there was nothing wrong but it just seemed like such a drain on us from start to end however with Pulte everything seemed to go so smooth and great. I believe it's because of their A+ customer service. From the start our Sales Rep Bobby kept us up to date with everything and was more than willing to assist with any questions. Chris and David where fantastic with communicating with us on any issues or concerns with the build. They were also fantastic with tips and genuinely showed they cared.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The personal attention that I got every time I spoke with somebody from Pulte
- Julie F.
- Verified HomeBuyer
- December 01, 2020
- Fort Mill, SC
I enjoyed working with everybody from the mortgage department to the sales department. Very friendly and kept their word.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsive staff but quality control could be better
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Haslet, TX
I wanted a less stressed home buying experience, that's why I went with new build. But it seemed I had to put in more work on quality control work because the builder didn't. They need to work on their contractors. Lots of obvious misses. The build manager is responsive and easy to work with, but I shouldn't have to bother him too much.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Clearly a great home buying experience
- Richard W.
- Verified HomeBuyer
- December 01, 2020
- Summerville, SC
Pulte exceeded all expectations at every step of the home buying process. The paperwork was particularly clear and Amy questions were answered quickly. The quality of the build is quite high and their own punch list was meticulous.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Disappointed at the cheap fixtures and lights they use.
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Fort Myers, FL
Disappointed at the cheap fixtures and lights they use. Quality of workmanship does not match what they claim
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Very transparent, communicated well
- Gregory H.
- Verified HomeBuyer
- December 01, 2020
- Fuquay Varina, NC
Overall very pleased. We signed the contract just before Covid-19 madness and found that the individuals we worked with kept us informed. It did delay our move in a few weeks, but that was mostly beyond Pulte's control. We've been in the house 2 months now and are mostly very pleased. Some minor issues (wish they had placed the air conditioning unit elsewhere and not next to the master bedroom window) but still very pleased overall.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nick .. Construction manager .. Everything we needed, he was right on it. Great kid to work and easy to talk too.
- Byron H.
- Verified HomeBuyer
- December 01, 2020
- Fishers, IN
I would definitely recommend Pulte to friends
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Best Home Buying Experience Ever!
- Robert B.
- Verified HomeBuyer
- December 01, 2020
- ALVA, FL
My wife and I recently closed on our custom dream home with Pulte. This was our 3rd time doing a closing transaction and it was BY FAR the easiest, most informative, and smooth process. We have had a couple cosmetic and Warrenty repairs since moving in but the Warrenty representative has been so responsive, thoughtful, and easy to work with making the whole process as seamless as possible. We love our home and our builder and can’t wait to raise our family in our beautiful home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great salesman Marc Taglieri-very knowledgeable, patient & helpful.
- Kim M.
- Verified HomeBuyer
- December 01, 2020
- Fort Myers, FL
Very efficient & great quality workmanship.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Not a great buying experience
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Westfield, IN
Not a great buying experience
Pulte Homes responded:
We are so disappointed to hear that you didn't have an excellent experience building your new home with us. If there is anything we can help address or any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Pulte Homes - I received a quality home on time and at an excellent price.
- Daniel C.
- Verified HomeBuyer
- December 01, 2020
- Oviedo, FL
I received a quality home on time and at an excellent price.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I most enjoyed our open communication throughout the entire process. I was impressed that as things handed off from phase to phase, the communication remained clear and transparent. Also, it was consistent to hear what was happening throughout.
- Douglas W.
- Verified HomeBuyer
- December 01, 2020
- South Lyon, MI
Pulte truly simplifies the home build/buying experience. They have a very well maintained process that reduces the anxieties associated with such a huge decision. Your home is one of (if not) the largest single investment that a person will make therefore it is essential to ensure you partner with the right builder. I fully endorse Pulte Homes as the builder of choice.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ray Worley
- Daniel B.
- Verified HomeBuyer
- December 01, 2020
- Estero, FL
As far as the building of the house had no problems at all. All done in a very timely fashion. After the build, slow to get punch out and touch ups done. 8 weeks in and still waiting on service. So be patient. Getting a small mortgage through Pulte seemed to give me the most aggravation. All in all , after everything is said and done, we're happy customers
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Pulte Homes - Great house in a wonderful neighborhood!
- Fabricio S.
- Verified HomeBuyer
- December 01, 2020
- North Caldwell, NJ
Great house in a wonderful neighborhood!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of knowledge of work
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Oakland, FL
Be careful take lots of pictures during construction build.
Pulte Homes responded:
We are so sorry to hear that you had a negative experience working with our team. If there is any additional feedback you would like to provide or any unresolved concerns we can assist with, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Stay updated on the progress and what's going on.
- Bernard D.
- Verified HomeBuyer
- December 01, 2020
- Aubrey, TX
Stay updated on the progress and what's going on. It helps to eliminate the final processes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - It was a long process and not so optimal communication
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Fair Lawn, NJ
It was a long process and not so optimal communication
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - Everyone is fantastic and the house was built to the highest
- Bret M.
- Verified HomeBuyer
- December 01, 2020
- Winter Garden, FL
Everyone is fantastic and the house was built to the highest quality. We were informed about every step of the process. Great communication!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - We are very happy with our home overall.
- David M.
- Verified HomeBuyer
- December 01, 2020
- Naples, FL
We are very happy with our home overall. You overdelivered in spite of the challenging pandemic.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - very happy with floor plan and workmanship
- Michael S.
- Verified HomeBuyer
- November 30, 2020
- FLORENCE, AZ
very happy with floor plan and workmanship
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
WHO IS THE CONSTRUCTION MANAGER AFTERYOU MOVE IN!!!! ??
- Deidra K.
- Verified HomeBuyer
- November 28, 2020
- FLORENCE, AZ
Very unhappy since I've moved in. Every one just dissappeared. Where is the construction manager??? I have emailed him at least 5x and I get no response. His name is James, did he get fired??? I called my sales person, Samantha and I get no response. I emailed John at the sales office also, no response from all three of these people!!! Who do I get in touch with for repairs. I have been trying to get in touch with James for at least 7 weeks now. I have a cabinet that has not been replaced since August!! Who do I call please!!!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 1
The sales agent and the construction manager, both superb.
- Deborah R.
- Verified HomeBuyer
- November 27, 2020
- Richmond, TX
Sales agent (Roxanne Martin) made it happen, very responsive and easy to work with. The Construction Manager (Daniel Ladig), pointed out the few issues in the walkthrough before I did, and had them fixed before I moved in. Was refreshing to not have to follow up.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Finish work is shoddy, some things look like it was done by diy.
- Valarie Z.
- Verified HomeBuyer
- November 23, 2020
- Venus, TX
I wish I would of gone with a different builder
Pulte Homes responded:
We are so sorry to hear that you regret your decision to build with us. If there are any concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
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