Pulte Homes Reviews

How many surveys do I need to do? I specifically went into detail about my issues with the build when I did the other survey. No response or acknowledgement from that. Now I'm supposed to tell you again?

Dan in the sales office was great. Chris the construction manager answered all of my questions. The house was completed and closed ahead of schedule. I love the new house, and I don’t even have a punch list - I can’t find a defect.

It was great. This is my first home. I couldn’t ask for any better experience.

We knew what we were looking for so the the contract process went well. The sales office and builder performed well. Two problems existed with the experience. 1) Financing through Pulte Mortgage was extremely frustrating. Also, the extra financing incentives offered proved more costly than beneficial. 2) An after closing upgrade we agreed to pay for, out of pocket, did not occur after many calls to the contractor and reaching out to the sales office for assistance with the outstanding matter.

If pulte does not approve you, do not give up and find another lender who will! Most of the time pulte is not willing to go an extra step for the customer and will put you down through the home buying process. Make sure you have a strong real estate agent to guide you and fight for you. Overall experience was not great and cannot say I recommend the company but love the home!

Vittorio, a month in and I have had nothing but AC issues system doesn’t work now needs to be replaced. It’s seems that nothing was tested to ensure things are working properly. A little more attention to the details would’ve be helpful.

The home is nice but the "turnkey solution" I was sold was not true. Pulte takes no responsibility for items outside of the structure such as irrigation, landscaping, sidewalks, etc. Extend your walk-thru times past the scheduled 1 hour and pay close attention as your building manager tries to speed you through the process - Pulte will not repair items if you find them after signing off on the walk-thru. The "Pulte Limited Warranty" is very limited indeed. Pulte's after sell customer experience team is more interested in putting problems back on you then partnering with you to solve them. You will find kindred spirits in the neighborhood who have experienced your issues and can help you with contractors (that you have to pay) to fix problems after your move-in. ... More

Nicely build home in timely manner

The quality of the build do not match the price.

Very happy with my home and experience.

We actually ended up with a spec house from Pulte. Overall experience with sales, mortgage, and title company was very good. During a construction walk-through, there is at times some small issues that we would let the project manager know when it would be rectified. We’ve been moved in and forgotten about our old house. That’s how much we like our new home.

Things have been ok, but since my closing my construction manager said he was going to get a few things taken care of for me, and now he has moved on to another community, and I haven't heard anything regarding the few issues that I have. It feels like it's a "not my problem anymore" situation since I'm now out of sight, and out of mind. I feel like he just told me he was going to get the things I need taken care of since he knew he'd be leaving. Other than that, things have been ok,

Overall, building process went smoothly as did closing. Pulte was willing to work with us to make the visits and transactions fit with our schedule with minimal delay.

The support and guidance we received from the builder, sales and mortgage team was outstanding. 5 stars!

A complete nightmare. Started during build process continued after closing. From sub par craftsmanship now to a new home filled with mold that made me sick! Only lived it 2 weeks had a major foundation issues. Then because lack of followIf i could go back I would never build with Pulte Homes! The home we received was NOTHING like the model home we toured. Contractors are horrible and Pulte does not check homes like they claim during the build process.

While the sales and design phases went smoothly, we were disappointed with the construction process. Although we were assigned a construction manager, it quickly became clear that we needed to be our own advocates throughout the build. On our own initiative, we discovered that plumbing for a second shower head in the master bath was missed. Additionally, the wrong paint color was used throughout the home, requiring a complete repaint. We also identified cracked roof trusses that needed to be addressed. Although our construction manager promised to send pictures confirming the roof trusses and house wrap were properly repaired, no photos were ever provided. We were left to simply “trust” that these critical repairs were completed as claimed. After taking ownership, we noticed multiple workmanship issues that were frustrating. Among others, we encountered the following after move-in: 1. Tile and grout issues were found in the master bath 2. Hardwood flooring in the kitchen separated 3. Construction debris had hardened on the mailbox and windows and could not be removed with standard cleaning products 4. Paint splatters were found on the hardwood floors, drawer knobs, and under the toilets 5. Carpet was installed with nails not driven down properly 6. The stone fireplace was not level with the mantel 7. A bathroom vent was not installed correctly 8. External areas were not caulked correctly 9. Brick mortar was cracked or missing Despite Pulte’s emphasis on quality control, we strongly recommend hiring a third-party inspector (which we did) and regularly visiting the site to monitor progress. Overall, while there were positive aspects, the construction quality and post-close workmanship were disappointing and frustrating—especially considering the cost of the home. ... More

Harrison.has the best attitude. He is very professional and extremely knowledgeable. He always follows up on any issues. Kimberly is a great Sales Associate and is always willing to help those she is working with. She provides tremendous support throughout the process.

Our experience with the construction team was top notch. They were very caring and explained everything we could imagine. The quality of the home is great.

Joe from Sales and Josh, Construction manager were very responsive from the beginning to end of closing on our home. Even after closing, I have heard from both of them to see how our house was functioning. It was so kind of them to think about us and take time from their day to check on us. We love our home and neighborhood!

This is our 3rd experience & it never fails to please. The Dunwoody is an awesome workable floor plan that can be modified to suit our needs. My only suggestion would be to have a separate punch list guy after closing to finish up the undone minor details. The last Pulte home we built did & that worked great. O/W the workmanship & product quality is superior. Our project manager was & is still attentive to the details.

In thinking of my experience buying my a brand new home with Pultie, I would definitely recommend them. I have gone through home buying and refinancing loans in the past, and this by far has been the smoothest experience thus far. Everything from touring the model home and submitting the purchase agreement with Jim, the loan approval process with Becca and Jennifer, choosing finishes in the design center with Abby, being able to see all the stages of building the home and questions answered by my build coordinator David, closing escrow with Adam, and post close questions / interactions with Amy all experiences were very smooth. As usual with a process like this there are always hiccups or questions, but the staff in each of these stages answered my questions or concerns. Pultie really has a good handle on making the home buying/building process very easy. they are focused making certain that the buyer has a great experience throughout the entire process. ... More

I had an excellent experience with Pulte Homes. They were very responsive and their communication was excellent. I am super impressed by their attention to detail and the quality/craftsmanship is superb. They helped me with the purchase process continually and responded quickly to any questions I had.

Warranty issues are handled very slowly if at all. We have been waiting months for issues to be taken care of including one issue that is a tripping/ falling hazard on the steps.

We had an excellent experience with Pulte Homes from start to finish. One of the standout aspects of working with them was their consistent and clear communication throughout the entire process. From the initial planning stages to the final walk-through, their team kept us informed, answered our questions promptly, and made sure we always knew what to expect next. Our home is beautiful and well constructed. The craftsmanship, attention to detail, and materials used all reflect a high standard of excellence. Even when minor issues arose—as they inevitably do in any new construction—Pulte was incredibly responsive. Their customer service team addressed concerns immediately and made sure that any necessary corrections were handled quickly and professionally. Overall, we highly recommend Pulte Homes to anyone looking for a reliable, customer-focused builder that delivers a high quality home. ... More

The entire home buying process with Pulte was smooth and professional. From the initial sales consultation to the final walk-through, every step was clearly communicated and well organized. The construction quality of our new home exceeded expectations, and we feel the value is excellent for the price we paid. Whenever we had questions or minor issues, the team responded quickly and took care of everything in a timely manner. I especially appreciate how attentive and patient the staff were throughout the journey. I would definitely recommend this builder to anyone looking for a new home in Las Vegas. ... More