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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Papakostas

  • Athanasios P.
  • Verified HomeBuyer
  • August 07, 2025
  • Fuquay Varina, NC

Everything is good and I recommend

Pulte Homes responded:
Thank you for providing feedback for us. We're so glad to hear that everything is going well in your new home! We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality could be better when you pay over $550K

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2025
  • Surprise, AZ

The processes was great thanks to my realtor but the house is ok. The tile is not lined up properly in a majority of the kitchen area, seems like it was rushed which it probably was. The tile in the shower is also not lined up very well. The paint was supposedly redone but the redone paint inside and outside had a lot of issues the bump out accent colors were covered with the main house paint and the paint inside had a bunch of areas that don’t match. When this was supposedly redone the painters left lines of pain on the carpet in the bedroom. The fence had a bunch of wiped off mortar and ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that the quality of finishes in your home did not meet expectations, particularly regarding the tile alignment, paint touch-ups, and other details you mentioned. This is not the standard we strive for, and we appreciate you bringing these concerns to our attention. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Purchasing a home with Pulte

  • Darwin S.
  • Verified HomeBuyer
  • August 06, 2025
  • Wesley Chapel, FL

Purchasing a house with Pulte was very pleasant. The staff was very kind and helpful with the entire process. All issues and or concerns were addressed appropriately in a timely manner.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant home-buying experience! It's wonderful to know that our team was helpful, supportive, and addressed all of your concerns. Congratulations on your new home, enjoy! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Home Build Review – Troy

  • Manuel F.
  • Verified HomeBuyer
  • August 06, 2025
  • Spicewood, TX

I’m grateful that I had Troy guiding the process. From the very beginning, Troy brought a level of professionalism, craftsmanship, and calm that made all the difference. He was transparent in his communication, thoughtful in his recommendations, and incredibly responsive when questions came up. More than anything, I appreciated how invested he was, not just in getting the house done, but in getting it done right. He genuinely cared about the details, took pride in the work, and treated the project as if it were his own home. When issues did arise (as they always do in any build), he ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear how much Troy’s professionalism, craftsmanship, and genuine care made a difference in your homebuilding journey! It’s wonderful to know he was able to guide you through the process with transparency, responsiveness, and attention to detail, and that your home truly feels built with care! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes Rocks!

  • Mary R.
  • Verified HomeBuyer
  • August 06, 2025
  • Orlando, FL

From reserving a lot to build to closing on the new Pulte home; the communication, professionalism, and friendliness were outstanding. I was very concerned about building a home from out-of-state. The entire Pulte Team (including Pulte Insurance and Pulte Mortgage) responded to all of my many inquiries almost instantly. Every Pulte team member made me feel comfortable with the long distance build. I was sent pictures almost every week of the amazing progress being made. Videos explaining every step in the process were sent for viewing at key stages. I couldn't be happier with the ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so happy to hear that our team’s communication, professionalism, and responsiveness helped make building from out-of-state such a smooth and comfortable process! It’s wonderful to know that the progress updates, photos, and videos provided peace of mind every step of the way, and that you’re pleased with your new home’s quality. We appreciate your kind words, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte homes provided a wonderful home buying experience

  • Hema P.
  • Verified HomeBuyer
  • August 06, 2025
  • Liberty Hill, TX

Working with the Pulte Homes team has been an absolute pleasure from the very beginning. Our wonderful experience started when we first walked into the model home and met with our salesperson, Makayla. Midway through the process, we were introduced to our construction manager, Sam, and our experience became even better. Sam was incredibly patient, answering all of our questions and addressing any concerns we had. He was consistently present and willing to help. His guidance during our two pre-closing walkthroughs and a final review the day before closing ensured all outstanding issues were ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that Makayla and Sam made such a positive impact on your home-buying journey! It’s wonderful to know that their patience, responsiveness, and attention to detail helped make the process smooth and enjoyable from start to finish. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte

  • Ralph M.
  • Verified HomeBuyer
  • August 06, 2025
  • SHAKOPEE, MN

Pulte Builders did a nice job in keeping us informed on the status of our new townhouse build and closing. Home is well built along with a good warranty. Finishes were middle of the line. We bought the home after it had already been completed. We would have upgraded a few things.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re happy with the build quality of your townhouse and the communication you received throughout the process! We also appreciate your thoughts on finishes and upgrades, and will be sure to share this with our team for future consideration. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Teka

  • Teka s.
  • Verified HomeBuyer
  • August 06, 2025
  • Manor, TX

Pulte Homes Best builder In Austin.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to know that you had a great experience with us! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just like other builders but also maybe worse

  • Eric R.
  • Verified HomeBuyer
  • August 06, 2025
  • Hoschton, GA

Pulte showed throughout the whole process that they didn’t care about anything besides bottom line. From getting the wrong lot opposed to the one we discussed to just predatory lending techniques to horrible landscaping. The whole time I was constantly reminded why I and so many others do not enjoy buying from home builders. My yard will need about $50-$80k worth of retaining walls for any part of it to be enjoyed. It’s clear Pulte realized how much soil/walls were needed to make the lots respectable and they don’t care so obviously they’re doing whatever they can to exit with the most money ...

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're truly sorry to hear that your experience did not meet your expectations, and we understand how frustrating it must have been to encounter these challenges, from the lot assignment and lending process to landscaping and communication. We'd like the opportunity to learn more about your concerns and work towards a resolution, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Construction manager (DS) was great. Pulte mortgage was more painful and difficult than other mortgage companies we bought through

  • Jeffery W.
  • Verified HomeBuyer
  • August 06, 2025
  • San Marcos, TX

Construction manager (initials: DS) was great. Pulte mortgage was more painful and more difficult than other mortgage companies we bought through

Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a great experience with your construction manager! That said, we're sorry to hear that your mortgage process felt more difficult compared to your past experiences. We appreciate you sharing this feedback. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Stay away from Pulte Homes. Far away!!

  • Jorge G.
  • Verified HomeBuyer
  • August 06, 2025
  • Brownsburg, IN

Home are not even close to the quality they claim. As soon as you sign the purchase agreement, forget about hearing from the salesperson. They will disappear!!! Set up a third party inspector ASAP. They will come up with tons of excuses to not let you use a third party inspector ASAP. None of the walls are straight. Cheap build quality on they way things are done. Plenty of cur corners. Kitchen cabinets only have 1 screw to hold the door hinges. We had a contractor come out and he showed us all the issues with the wall. He said he has never seen how bad the walls are. Go to any other ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you are unhappy with the quality of your new home and the lack of communication on our end. We'd like the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Wallace house

  • Williams D.
  • Verified HomeBuyer
  • August 06, 2025
  • Davenport, FL

Ok everry think except the comunicatons with de manager of the comunity ,,

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're glad to hear that your happy with your new home. However, we're sorry to learn that the communication on our end is lacking. If there are any concerns you may have, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

This was an relatively easy process to do from 700 miles away. The house looks great.

  • Joseph M.
  • Verified HomeBuyer
  • August 06, 2025
  • Wendell, NC

My recommendation would be to focus on quality installation of door knobs, hinges, etc. and some of the fine detail in that area. I noted poor craftsmanship in those areas. All others were excellent.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear the overall process was smooth and that your home looks great, especially managing it from 700 miles away! We appreciate your feedback and insights regarding the installation of the door knobs, hinges, and other details. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Communicative and Responsive

  • Steven R.
  • Verified HomeBuyer
  • August 06, 2025
  • Painesville, OH

We moved in late in the build process, house was essentially done, ready to move in. With that said the walk through and findings were taken care of without any push back. There are some paint blemishes, but there is a 1 year walk through where we have been told anything we find will be taken care of. I have full confidence this will be true.

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're glad to hear that your move in process went well and concerns were resolved during the walk through! However, we're sorry to hear that you are experiencing concerns with your paint, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great builder and high quality

  • Kristian O.
  • Verified HomeBuyer
  • August 06, 2025
  • Orlando, FL

Great communication and great quality of work. They were understanding and flexible on so many levels and we appreciate everything they did.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a positive home-building experience with us! It’s wonderful to know our team’s flexibility and understanding made a difference for you throughout the process. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Absolutely Pathetic

  • Amanda H.
  • Verified HomeBuyer
  • August 06, 2025
  • Flowery Branch, GA

What I would tell prospective homebuyers would be to run far and fast away from Pulte homes! This is my 3rd Pulte home and it will be my last. The quality of the work in the house is abysmal! There is basically zero responsiveness to issues. If there is any sort of followup it’s only when asked multiple times and then the work still doesn’t get completed. The finishes are sloppy and careless and if I couid go back in time knowing what I know now I would never have purchased this home.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear that your experience has not met your expectations, especially regarding communication and issue resolution. This is not the standard we strive for, and we sincerely apologize for any frustration this has caused. We'd like the opportunity to work towards a resolution, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Construction manager, Great team!

  • Bhanu N.
  • Verified HomeBuyer
  • August 06, 2025
  • McKinney, TX

Great experience all along and great team ready to help!

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a great experience with our team, especially your construction manager! It's great to know that our team was helpful and supportive throughout your process. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

construction foreman was AWESOME!

  • Sherian S.
  • Verified HomeBuyer
  • August 06, 2025
  • Rio Rancho, NM

My construction foreman Brennan was AMAZING! Pulte is very luck to have him. Also, Hollie the sales agents was super helpful and responsive to any question I might have had.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear about your wonderful experience with Brennan and Hollie! It's great to know that they were both helpful, responsive, and supportive throughout your process. Enjoy your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Experience was OK not great. It is a track home not a custom home.

  • Mindaugas J.
  • Verified HomeBuyer
  • August 06, 2025
  • Las Vegas, NV

Too limiting on what we could do during construction. Choices were not all first class. We looked at the cost associated with several changes and decided to do that after we moved in. I wish we had been able to order appliances other than the signature brand (i.e.Wolf)

Pulte Homes responded:
Thank you for taking the time to provide feedback. We understand that flexibility and variety in selections are important to our homebuyers, and we’re sorry to hear that the available options during construction didn’t fully meet your expectations. We’ll be sure to share your comments with our teams as we continually evaluate our design and appliance offerings. ^KH

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Do Not recommend

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2025
  • Wesley Chapel, FL

Just look for some other builder if possible.

Pulte Homes responded:
Thank you for providing feedback for us. We are truly sorry to learn that your experience did not meet your expectations. We would appreciate the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Home Purchase Experience

  • Robert C.
  • Verified HomeBuyer
  • August 06, 2025
  • LITCHFIELD PARK, AZ

The purchase of our Pulte home was very enjoyable experience. Everyone we worked with were very helpful and took care of any concerns or questions we had. Our on-site construction manger (Danny) was extremely helpful with every question or concern we had! All issues were taken care of to our satisfaction! We are now enjoying our new home!

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a positive home-buying experience! It's wonderful to know that your construction manager, Danny, was helpful and responsive to your questions! We are also glad to hear that any concerns you had were resolved and to know that you are enjoying your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Construction Management team is completely incompetent

  • Justin M.
  • Verified HomeBuyer
  • August 06, 2025
  • Peoria, AZ

Practically every wall in the home is crooked and/or out of plumb, the tile floor we paid nearly $30k to “upgrade” is laid so poorly that it has to be completely torn out and redone, the framing is so out of square in the garage that the garage door hangs off the slab by inches, windows damaged, paint drips and overspray everywhere, garage insulation and office sound deadening options we paid nearly $10k extra for simply weren’t installed, the cabinets are damaged and misaligned, windows are damaged, door trim is beat up and damaged, lights installed a foot off-center in the bathroom, the ...

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're truly sorry to learn about the concerns you've been experiencing in your home, as this is not the standard we aim to uphold. We’d like the opportunity to learn more about the concerns you've raised, from construction quality to missing or incorrect installations and utility miscommunication. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Construction manager changed right before closing and closing date randomly set

  • Ann C.
  • Verified HomeBuyer
  • August 06, 2025
  • Westfield, IN

Construction manager changed last minute so very little continuity in support. Closing date was also randomly set without any room for negotiation which was ridiculous.

Pulte Homes responded:
Thank you for providing feedback for us. We are very sorry to hear about your experience and the lack of communication in your process. We understand how important continuity and flexibility are during the homebuying process, and we’ll share your comments with the appropriate teams for review. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great 2nd Pulte experience

  • Jessica F.
  • Verified HomeBuyer
  • August 06, 2025
  • Hilliard, OH

We had built previously in carpenters mill and were excited to build again with Pulte. This experience was even better than the last (which was also great!). Cannot recommend a Pulte home more.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that your second build with us was even better than your first! We truly appreciate your trust in Pulte and your kind recommendation. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Looks good, sloppy quality

  • Joel C.
  • Verified HomeBuyer
  • August 06, 2025
  • Chatsworth, CA

Home looks nice, construction was rushed, clear sloppy work

Pulte Homes responded:
Thank you for providing feedback for us. While we're glad to hear that you are happy with your home's exterior, we're truly sorry to learn that aspects of the construction felt rushed. We would appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

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