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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15710 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15710 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

My Well Built Home

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Round Rock, TX

My experience with Pulte was very positive. I built my house from scratch and I love their design options

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Craftsmanship! Great Build Quality!

  • Rakesh D.
  • Verified HomeBuyer
  • August 12, 2020
  • Whitestown, IN

Pulte Homes, New Castle II, Fantastic floor plan with a full bed and bath on the first floor. Contemporary kitchen design. Great build quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good experience

  • Meribel C.
  • Verified HomeBuyer
  • August 12, 2020
  • Fort Myers, FL

Good experience

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Above average

  • Betty E.
  • Verified HomeBuyer
  • August 12, 2020
  • Spring, TX

Our pulte home experience has been a pleasure. Everyone was nice and helpful. With only a very few exception the house itself is of excellent quality.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes crushed it!!

  • Michael B.
  • Verified HomeBuyer
  • August 12, 2020
  • South Lyon, MI

Pulte built our new house and it is awesome!! They went out of their way to make sure we got everything we asked for and met every commitment they set forth. The company communicated effectively and handled working through workforce shutdowns and material issues with only state imposed delays impacting our timeline. The house is great.. the community is great.. We are happy.. Thank you Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Need improvement

  • Linda S.
  • Verified HomeBuyer
  • August 12, 2020
  • La Grange, KY

It is hard to get a response to any issue. Or to get anyone to help.

Pulte Homes responded:
We are sorry that our response time has not been excellent. We would be happy to help get your issues addressed. If you could please email your full name, address and contact information along with some detail regarding your concern to customersupport@pultegroup.com we would greatly appreciate it. ^AS

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Confused

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Apollo Beach, FL

I like the home but having been in the trades I am not thrilled with some of the workmanship. For the cost of the home I expected more.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Proud to own Pulte homes

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Pflugerville, TX

We are proud owners of Pulte homes. We were very happy with overall process which was very straight forward and easy to navigate for some one like me who was a new home owner and did not have any prior house buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy homeowner

  • Sharon C.
  • Verified HomeBuyer
  • August 12, 2020
  • Acworth, GA

This was a completed home so there were some things I would have done differently but I can change or add some later. I feel that a number of items should be standard such as trey ceiling in master, a finished garage and a couple of other items. Now, on-site agents are FANTASTIC and should be commended. Bree was always patient, responsive and always professional. Tucker was excellently. A very pleasant experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Sadly Disappointed

  • Gary T.
  • Verified HomeBuyer
  • August 12, 2020
  • Louisville, KY

The Model Home looks great but the contractors did a sub par job in building the homes. Minimal attention to detail. I would not close until all these are completed and if you do get in writing a time frame that they will complete the items

Pulte Homes responded:
We are so sorry to hear that you are disappointed in your new home. We would like to learn more so we can make leadership aware of your concerns. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would appreciate it. ^AS

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

great buy and customer service

  • Gabriel A.
  • Verified HomeBuyer
  • August 12, 2020
  • FLORENCE, AZ

Warranty person Hector is the best we have ever worked with on our warranty issues. Gets them taken care of right away. Twice we have bought Ryland homes in the past and they were the worst to deal with on a new home warranty issue. I will never buy another Ryland home ever as long as there is Pulte Homes .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home build

  • Laura N.
  • Verified HomeBuyer
  • August 12, 2020
  • Bluffton, SC

This was our 4th home purchase and 3rd new home build, and by far was the smoothest process yet. Very pleased with the quality and value of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Flats at crown

  • Ashik P.
  • Verified HomeBuyer
  • August 12, 2020
  • Gaithersburg, MD

Great post purchase service. Pulte mortgage 1/5 stars

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Very pleased

  • Max H.
  • Verified HomeBuyer
  • August 12, 2020
  • Summerville, SC

We are very pleased with Pulte and Alec our project manager. We built our home from across the country and Alec made sure we knew exactly what was going on with our home via calls, texts, and pictures.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Feedback

  • Mark S.
  • Verified HomeBuyer
  • August 12, 2020
  • Minneapolis, MN

Several of the home owners in the development have had similar experiences of not feeling taken care of after the build is complete and you have closed. We have had several issues, some minor, and some larger, but haven't gotten good responsiveness to issues. There should be better communication and exceptions set with home owners as well. For instance, several of the home owners have reached out regarding large trucks driving too fast in the development, the response we've received is "we don't control the contract workers". Three home owners lawns have been damaged by truck drivers driving ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Pulte Homes - The loan process was good but the building part was poor and

  • Edwardo C.
  • Verified HomeBuyer
  • August 12, 2020
  • Albuquerque, NM

The loan process was good but the building part was poor and rushed the amount of stuff that wasn't done and stuff still ain't done is ridiculous...never again and I been in the house almost 2 months

Pulte Homes responded:
We hate hearing that you are experiencing unresolved concerns with your new home. We would like to learn more regarding this situation so the local leadership team can address it accordingly. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. ^AS

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great home and support from Pulte Team

  • Xin C.
  • Verified HomeBuyer
  • August 12, 2020
  • San Jose, CA

I'm happy with the purchase. Good qualify of house and great support from the Pulte Team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The Pulte Team is committed to excellence in all aspects of their

  • Peter R.
  • Verified HomeBuyer
  • August 12, 2020
  • Flemington, NJ

The Pulte Team is committed to excellence in all aspects of their work. Overall quality is the best I've ever encountered. Pulte employees truly value their customers with generous time and attention.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • David C.
  • Verified HomeBuyer
  • August 12, 2020
  • FLORENCE, AZ

The sale person was the most professional and helpful person to start off the experience of buying our first new ground up home. along the way from superintendent to closing, all the people involved were excellent to work with. Questions were answered immediately and professionally. great company do do business with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

DISAPPOINTING HOUSE

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Pickerington, OH

The sod was delayed, for install, full of weeds & planted on rocky, poor soil. The microwave is a nuisance to use and loses time everyday. The heat/air system is totally off balance. You roast upstairs in the loft, while freezing on the main floor. The house being built next door is but an arm's length away!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

New home buyer

  • Robert D.
  • Verified HomeBuyer
  • August 12, 2020
  • Bluffton, SC

I would highly recommend Pulte. My construction manager kept me informed at every step of my home Build. I had almost no problems at my walk-through. I would recommend Aaron as your next manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - So far very happy with our purchase

  • Robert M.
  • Verified HomeBuyer
  • August 12, 2020
  • Immokalee, FL

So far very happy with our purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very good service

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Matthews, NC

Very good service

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Excellent Service!

  • MARINA L.
  • Verified HomeBuyer
  • August 12, 2020
  • Tucson, AZ

I want to thank the Pulte Team for providing a beautiful place for us to call home. This home has met all our needs, particularly those of our special needs daughter. We feel like purchasing this beautiful home was a miracle. The process was easy thanks to Carson and Mary Beth as well as our realtor. Carson has gone above and beyond to ensure our needs and expectations have been met. He is professional, kind, courteous, and very responsive. He is who you want representing the Pulte name. Thank you, Carson, Mary Beth and the rest of the Pulte Team. We will speak very highly of Pulte and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Major sound problems with plumbing overhead in master bedroom waking us up at night.

  • Carl B.
  • Verified HomeBuyer
  • August 12, 2020
  • Boca Raton, FL

Matter was immediately brought to attention of warranty staff still awaiting solution to intolerable situation.

Pulte Homes responded:
We are so sorry that you are experiencing this sound concern with your plumbing. We would like to make leadership aware of this concern and would appreciate if you could please email your full name, address and contact information to customersupport@pultegroup.com so we can share this with them. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

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