Pulte Homes Reviews

The attention to detail or lack there of really was disappointing. Lots of bumps in the road and still finding the little things that were sloppy in the craftsmanship. You can tell that everything was done with speed not care. Don’t even get me started with the sales representative.

Very good service, Good materials used.

This is my third build with Pulte homes! I have always been please with their attention to detail and willingness to come correct any issues. My first build was in 1989, second in 2000 and this last one in 2020. Great teams every time!

Our house was not built very well. Our ceilings look awful. The house is built cheap and the quality looks nothing like the model. The workers don’t show up when they’re supposed to make repairs and they don’t do a good job on the repairs. We have broken baseboards that no one has fixed our driveway concrete is sloppy and doesn’t look good. I would not recommend pulte to anyone

Minor repairs needed as expected. Overall a good experience.

Thrown up as fast as possible and the small details have been very overlooked. Their contractors lack the quality they should be showing their clients and the customer ends up having that fight with Pulte and Pulte tries to get away with as much as possible.

After moving in we noticed the Drywall texturing on our home was extremely bad. You can see lines, holes, defects, and areas that was not finished or sanded, etc. To date, workers have spent 5 days of re-texturing and sanding. And now, 3 days so far, of painting our home and probably another 2 ti 3 days to finish painting Then, they need to send cleaning crew to clean as well as cleaning the air ducts due to ALL the dust that have accumulated. Pulte's Quality control should have caught this issues prior to move.

Warranty service is very slow and sometimes unresponsive. I have to email/ call multiple times for same issue before someone finally gets back to me..

Covid has delayed everything in my experience with Pulte (is what I'm told) this year. I've lived in my home for 3 months & still have several workmanship issues that were notified by my overworked field manager & still haven't received notice from another rep whose supposed to schedule our appts to get these items fixed. It's caused significant delay in being able to unpack & things which need fixed after getting worse.

Considering that this is a new construction, my expectation was much higher. During the first month, I had reported many issues that have not been addressed in a timely fashion, meaning takes weeks to get things done on warranty. During the first month we've experienced multiple plumbing issues, leaking faucets, non-working power outlets, broken window parts, poor floor construction on 2nd floor, malfunctioning appliances, and etc. In addition to poor customer service, the property management company does nothing about security gates, trash around the property and car theft due to lack of security guard. HOA is managed by Pulte and does not respond to residents issues. Security is a big concern here. If I had known this before, Pulte would not be my choice. ... More

Overall nice home and location. Paint job is horrid and such a disappointment. Its as if they just gave up when they got to painting.

Before you go to the Design Center try to get an interior designer. It will help you get the most design for your buck. You want someone that works for you. You don't want to spend unnecessary money on upgrades you can get later. Focus on the bones of the house, such as pony walls, baseboards, lighting, staircases....things that you would not want to rip out and replace after you move in. And please, do not get a balcony for your bedroom...its so unnecessary! I also recommend the cabinets but not the hardware, You can buy that later. I also do not recommend buying the appliances...you can do better elsewhere with better quality. Get the standard and replace later. ... More

Some features listed as upgrades could be of better quality (cabinets). Paint coverage could better throughout. Instruction on home amenities such as how do you turn on the fireplace? Should leave paint for owners so they can touch up various paint issues (interior wall and trim and outside wall and trim) so contact with customer service is not only reduced but issues are corrected quicker.

Pulte home builders are the best but Pulte mortgage is a joke

I would definitely buy and recommend Pulte to friends and family

We got a good deal our house, but if you're OCD in any way, don't go with Pulte. The longer I've been here the more I've noticed how the air vents, lights, outlets, etc. are not lined up with each other which is shocking. The trim board is literally cardboard and doesn't seem of high quality. Also, we had an issue with a door handle not working within the first 30 days. The builder just dropped the parts off at our door for us to fix it ourselves. He didn't ring the doorbell or anything. That was also shocking to me.

Excellent experience overall. Of course, nothing is ever perfect, and a small handful of issues popped up along the way, as anyone would expect. However, what set Pulte apart from others is their responsiveness to issues and determination to right any issues and address all concerns we had, at every stage of the process. No better example of this than our excellent construction manager Brandon. We’re very satisfied with our home and would certainly make the same purchase decision again!

poor engineeringquality，price cut too fast

We just moved in and have several things that need to be addressed. I would like to complete this after all items have been addressed through the process. We have noticed several items such as appliance instillation, cabinet finishes, improper grout work and paint overlap that will all need to be addressed before we can complete a full review.

I have had to get help on a couple of issues and the response was always very good & fast

The overall build quality was excellent, given the numerous upgrades and build complexity for our house. After moving in, a few minor issues were addressed and corrected in a timely manner. The entire Pulte Team (especially Malcolm) and all the sub contractors did a great job delivering our dream house. Thoroughly love our new house and the gated community we reside in.

Concrete was rushed Already seeing a crack on the front porch Sidewalks were poured on a rainy day and it shows Painters were careless Buyers atay on your builder

Awesome price for the quality, area and home size! We looked for more then a year and Pulte workmanship, materials , home size and price had surpassed everything we had seen out there. Easy process and closed on time!

We bought a Pulte home in 2007. Loved it and still own it. We just bought this new house and the quality difference is abismal. Cheap paint, cheap toilet seats, cheap electrical craftsmanship, cheap roofing attention to detail, ceiling fan bracket recessed over an inch in the ceiling keeping us from hanging the fan properly, cheap stucco, house was delivered dirty, rusting back view fence upon delivery, over tightened light switch plates keeping the switches from operating freely, bathroom door rubs on door frame, etc... for a house that we paid 352k on a 232k base model. Do an extremely thorough inspection. Take your time. ... More

Definitely not high standard compare to what you pay. Aims walls are not straight , and lots of thing you find out after final walk in. Poor quality. Not to mention the sales people ( at least ours on that time) that wasn’t clear about very important information about your lot we purchased , without showing us the real space and back yard we are getting - just let us add 30K more for ‘premium lot’ with worse shape of yard than regular lot. We found out after we paid the deposit and after they start building. Will never buy from Pulte again , 30K extra laid for nothing ! For extra space you can’t really use ( back of the house and front of the house) and getting bad shape of back yard. ... More