Pulte Homes Reviews

We moved to Independence from Chicago, so it was difficult to be on-site during much of the building process. However we were given regular updates, including pictures, during the process and the house was all we had hoped for and more. The entire Cleveland Pulte team from Diane in sales to Dustin our project manager really worked hard to makes sure we were happy. They succeeded. Thanks!

Marking at a 4 for workmanship, as quality of paint job could have been better. There are a few spots of paint drip, and some has started to peel a bit. But overall, good quality of install, no issues thus far.

I purchased our Home in December 2019. The builder has been on schedule and professional. Even during the Covid-19 they pulled through and delivered a quality home for us! I will definitely refer them to my Canadian Friends to buy from them.

Good company and good people

Knowledgeable Sales team Many choices to personalize your home Warranty after buying there is a team to help with any adjustments

Home is nice and seems decently built. But when issues were found during final walkthrough the repairs were done quickly and improperly. Also quite a bit of the finishing work looks like it was done be a novice and never inspected. For the price I would expect better craftsmanship.

Excellent and well informed sales staff. Excellent construction manager who was most cooperative with every request

We had issues that took long to get fixed, like no power on patio outlet due to outlet by A/C units covered by stucco company, holes on wall to find outlet, stucco patches, and paint after. Range hood stop working due to loose wire under range. Tub faucet leaking for two and a half weeks before fixed. Waiting for A/C units to be balanced, too cold in one side of house.

The workmanship is very rough, careless! Shocked and disappointed!

Problems!!!

Pulte wont help you in what ever situation you are. All they need is to complete with in the dead line unnecessary of what situation the homeowner is in. They make mistakes and you have to pay for it . In my case in they screwed up with the AC and they want me to pay for it.

Sal the sales guy is very helpful Stefano and frank are good Your title company is a nightmare The hoa is worthless Workmanship in the unit is average

I had a great home buying experience with Pulte Homes from start to finish and even post-sale. I highly recommend Pulte Homes. The quality of home is amazing as well.

Have everything completed in your home before you close. Also, make sure your keys are available when you close. The quality of the house is not worth the money.

I had very pleasant experience from the booking till handed over the key!

Never again

Ever since my husband passed away, my daughter has been urging me to move closer to her. She sends me link after link, picture after picture of lovely homesites. My answer is always the same, "Thank you, but no." Then, one day she sent me the link for Hunterdon Creekside, and I fell in love with it. I saw it, I signed the contract, I moved here in June, and I love it more each day—the house, the Pulte staff, and my neighbors!

The construction of Our new home was completed while We lived out of state. All of the Pulte professionals kept Us up to date and informed during the entire build process, including pictures at all stages of construction. Our Thanks to Everyone at Pulte.We love Our new home.

I am not pleased with the way Pulte is handling my concerns. For starters I'm going to start with my sod and sprinkler situation that I paid $6,000 for. My sod and sprinkler system could not be installed because my soil had not been final graded. So I reached out to the field manager of Pulte for my community to find out when would my final grade be done so my sod could be laid down. so in the midst of waiting for my final grade to be done it was brought to my attention that my sump pump was not completely installed they had the pipe coming out of the side of my house but not running into the ground to the sewer. ( How did this pass city inspection) that was taken care of but my sod situation has not yet been taken care of as of yet and it's been over a month since I closed on my home. My next issued was my air conditioner went out my 2nd week in my home and I had to call out the heating and cooling company who installed the system and I found out that one there was a line that was not tighten and all the Freon leaked out. My 3rd issue is a classic I had a new refrigerator delivered and my GFI socket kept tripping which caused my fridge to shut off. so I would have to reset the GFI switch to turn my fridge back on which would trip again several times a day. I emailed the field manager who told me to call the electrical company and that their number would be on the inside of the kitchen cabinet which it wasn't so I had to contact my salesperson for the number. I called the electrical company and left a message and I'm still waiting on a call back. So I called the warranty department to make a claim about the GFI situation and the 1st thing I was asked is what kind of fridge do I have ? I told her that I have a Samsung Fridge and she stated that Samsung fridges Ice makers make the GFI switch trip and there is nothing that was warranty would cover to repair and I would have to contact an electrician myself for the problem (wow ) I just purchased a home for over $350,000 and I have repair a electrical problem concerning my fridge. So I called a electrician out who informed me that my fridge need to be put on its own electric line and Pulte should have had this done at the time of the build like everything else in the circuit breaker box like the range Ac and ect. It took this guy less than 10 minutes to fix my GFI problem that Pulte would not take care of so sad. So now I've reached out to the sod company who stated they do not know when they can come out and lay my sod which is so unacceptable considering $6,000 was paid out for the job..... ... More

Loved the process! Everyone was so helpful!

Pulte built us a great home and delivery it on time. There were a few corners cut that were disappointing but overall it is a quality built home and they have been very responsive to the little issues that have come up. I would definitely buy Pulte again and would recommend them.

I’ve noticed a lot of things either already pealing (lining/paint), not fully sealed, or just done sloppy... it’s actually embarrassing to be honest because we haven’t been here long and no matter how well I take care of it and clean, cosmetically, it doesn’t look brand new... on top of that, we’ve had issues with drains not draining appropriately and I can’t help but think there are things inside of them since we had to repeatedly ask to have workers quit leaving food and trash all over the place during building... I’m anxious about the quality with what I’ve observed. We love our home, yes. But minor things, like paint pealing, doors not properly closing or lined up in the frame, sharp edges where carpet meets tile, and things we’ve observed with plumbing... has me uneasy. ... More

Everyone at Pulte was great! From our initial meeting to closing they kept us updated weekly once the build began. They truly build a great home and stand behind it!

From sales to the loan processing through home walkthrough to closing, the home purchase experience with Pulte was excellent and everything went very smoothly.

The best part of the build is that they have done this at a pretty good pace and kept up with the timeline as promised (in fact a week before the tentative completion date). However the overall build quality is not to the expectations. It is quite evident in the finishing or touch up works done in the last minute and the very shabby job of cleaning the house or power washing the basement and garage. It was delivered in a "not so clean" state. Not satisfied !!!