Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15879 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15879 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Not that good for the price you pay

  • Bharath K.
  • Verified HomeBuyer
  • August 12, 2020
  • Naperville, IL

Once you move in stay in home you will notice lot of things like finishing doors touch up holes on hardwood floor and walls nails... you will notice so many issue... when you invested half million with smart home option, pulte did not provided me second garage opener and never communicated. Pulte just change their polices but never communicate with home owners.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Perfect home

  • Sergey O.
  • Verified HomeBuyer
  • August 12, 2020
  • Fremont, CA

Very satisfied with my new home. Outstanding communication during the build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased with our new home

  • Ann B.
  • Verified HomeBuyer
  • August 12, 2020
  • Wylie, TX

We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great Home!

  • James S.
  • Verified HomeBuyer
  • August 12, 2020
  • Las Vegas, NV

I had a pleasant experience with Pulte. There are some minor construction discrepancies, which I hope are not common practice. But overall the house is very well built!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Loving New Home

  • Jeffry D.
  • Verified HomeBuyer
  • August 12, 2020
  • Surprise, AZ

We have been in the house for close to 2 months now and absolutely love the job that has been performed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don't buy from Pulte

  • Jason T.
  • Verified HomeBuyer
  • August 12, 2020
  • Menifee, CA

if you are going buy a new home..look elsewhere

Pulte Homes responded:
We are disappointed to hear that you would not recommend our services. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email us at customersupport@pultegroup.com. ^AS

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Sub par

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Santa Fe, NM

Move in date changed multiple times including a push to close by end of quarter. Many issues that got corners cut and still dealing with warranty to fix issues construction messed up

Pulte Homes responded:
We are disappointed to hear that you have had a negative experience and are experiencing unresolved concerns. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with your full name, address and contact information. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Once sold, you don't care!

  • Chintan S.
  • Verified HomeBuyer
  • August 12, 2020
  • Fair Lawn, NJ

i hate giving bad reviews because it may affect a business however in your case, you need to change rhe way you work desperately. Once we move in, nothing is fixed by the manager involved, which btw they keep changing every 6 months or so. Hardwoods are the worst, and no one comes to fix it, my neighbors have been sitting on their complaints since 1.5 yrs now. Long story short, the sales person salvatore was great, besides that everything was horrible

Pulte Homes responded:
While we are glad that you had a nice experience with our sales team, we are concerned to hear that the rest of your experience did not meet our normal standards. We would like to learn more about this situation so we can make leadership aware. Can you please email customersupport@pultegroup.com with your full name, address and contact information? Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Very satisfied in my new home

  • Terry B.
  • Verified HomeBuyer
  • August 12, 2020
  • La Grange, KY

Everything went along as they planned. Closing was when they said the only thing I would like to see is more color choices on the walls. Robert did a good job of following thru on any problem areas

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Great experience

  • Kathy T.
  • Verified HomeBuyer
  • August 12, 2020
  • Powell, OH

I would highly recommend Pulte homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience.

  • Dennis D.
  • Verified HomeBuyer
  • August 12, 2020
  • Wylie, TX

We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My experience with Pulte

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Zionsville, IN

I bought a home with other builder and my experience with them was much better than Pulte. We moved in recently into this new Pulte home and there were several things need to be fixed even after closing. I called and texted several times the supervisor, but their response was very poor. Its been a month since we moved in, still they did not fix the things yet. I am still waiting and frustrated. So make sure that everything was done before closing. Once closing is done, it will take months together to get the pending works done. Don't have an assumption that big builders will be very ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Not happy with quality and options provided as standrad

  • Fazil S.
  • Verified HomeBuyer
  • August 12, 2020
  • Minneapolis, MN

Not at all happy with the purchase. We like the layout hence we went with it, but the sales agent we worked not at all knowledgeable and we are suffering implications because of it. Also pulte management is not at all flexible on things compared to other major builders. Also the things included in standard price not good , also build quality as well not great as even paint, trim etc are very sensitive

Pulte Homes responded:
We are sorry to hear that you are not happy with your new home but we thank you for taking the time to leave a review. If there is anything we can help with or any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com. Thank you again. ^AS

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Excellent quality and build experience

  • Chad G.
  • Verified HomeBuyer
  • August 12, 2020
  • Indian Land, SC

We chose Pulte because of their commitment to quality and their warranties to back it up. Our sales agent and field manager kept us updated throughout the process and we’re responsive. Post-sale we have found the same - minor cosmetic issues/repairs have been made as soon as we reached out to them with requests. We would definitely recommend Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with our Home - 4.5 stars

  • Matthew D.
  • Verified HomeBuyer
  • August 12, 2020
  • Garland, TX

We purchased a home that was built and was unoccupied for 9 months. Home is good quality but expect contractor grade hardware and fixtures unless you are going to build from scratch and upgrade. They have been quick to fix issues we have run into after our purchase. No wiggle room on price from my experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Is Horrible

  • Brandon D.
  • Verified HomeBuyer
  • August 12, 2020
  • Lake Stevens, WA

Pulte was horrible from start to finish. No communication. No honesty. No quality. Ignored several of our requests entirely. Messed up the few small changes we asked for. Delayed closing multiple times because the house wasn't done. Our inspector said it was one of the worst houses he'd ever seen. And that's not to mention the lack of landscaping or drainage. Nothing but regret for us.

Pulte Homes responded:
We are so sorry to hear that you have had such a negative experience and regret your choice to build with us. We would like to look into this situation and make leadership aware of your concerns. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Sales Team. Need to modernize semi-custom options

  • Vance B.
  • Verified HomeBuyer
  • August 12, 2020
  • Huntersville, NC

Great sales team. Working with the developer was great. Consistent and transparent in providing information on Phase II development progress. Can be confident that you are getting accurate information. Options for selecting finishes, appliances and other items can be limiting. For example, we wanted a free standing tub, which should be a standard option, but was not available. Instead had to get the surround tub, which in my opinion is more costly to build out. Workmanship and materials are average, which in my opinion is OK, but for a luxury home, more attention to detail should be a ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Awesome Experience!

  • Quentin M.
  • Verified HomeBuyer
  • August 12, 2020
  • Spring, TX

From day one when i walked into the property office and was greeted by Laurie, until the keys were put in my hand by Riki, this was a great experience. Everything was done on time and any issue I had was immediately addressed. Hopefully I'm not going to be looking for a house for a long time, but if I have to, I'll definitely use this group again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lots of issues during construction that are in process of being resolved

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Henderson, NV

Thought Pulte was a step up from budget builders like KB. They had many issues during construction that we had to stay on top of. Then when we moved in still many more unresolved. We're now working with them to resolve so they will hopefully come through.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Underwhelmed

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Noblesville, IN

The attention to detail or lack there of really was disappointing. Lots of bumps in the road and still finding the little things that were sloppy in the craftsmanship. You can tell that everything was done with speed not care. Don’t even get me started with the sales representative.

Pulte Homes responded:
We are so sorry to hear that you had a disappointing experience and are not pleased with the quality of your new home. If there is anything we can do to assist or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and include your full name, address and contact information. Thank you. ^AS

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Great Quality

  • Disha J.
  • Verified HomeBuyer
  • August 12, 2020
  • Mableton, GA

Very good service, Good materials used.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Built with Pulte again!

  • Lori C.
  • Verified HomeBuyer
  • August 12, 2020
  • Canton, MI

This is my third build with Pulte homes! I have always been please with their attention to detail and willingness to come correct any issues. My first build was in 1989, second in 2000 and this last one in 2020. Great teams every time!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Hayden P.
  • Verified HomeBuyer
  • August 12, 2020
  • Spring Hill, TN

Our house was not built very well. Our ceilings look awful. The house is built cheap and the quality looks nothing like the model. The workers don’t show up when they’re supposed to make repairs and they don’t do a good job on the repairs. We have broken baseboards that no one has fixed our driveway concrete is sloppy and doesn’t look good. I would not recommend pulte to anyone

Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home but thank you for taking the time to share this feedback. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and we would be happy to share it with leadership. ^AS

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Overall good quality

  • Brian G.
  • Verified HomeBuyer
  • August 12, 2020
  • FLORENCE, AZ

Minor repairs needed as expected. Overall a good experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Poor quality.

  • Sedin B.
  • Verified HomeBuyer
  • August 12, 2020
  • Fort Mill, SC

Thrown up as fast as possible and the small details have been very overlooked. Their contractors lack the quality they should be showing their clients and the customer ends up having that fight with Pulte and Pulte tries to get away with as much as possible.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Narrow Reviews by Area