Pulte Homes Reviews

I purchased a Home from Pulte at the Cuneo Mansion in December 2019. The whole process took 7 months ,pandemic period included. There were issues from the beginning, the sales department team lacked the skills, they changed the sales contact person right after we signed, the blame passing started after that stage ,sales manager would get in touch only when I was ready to contact headquarters which I felt it was very unprofessional , he’s there to help I had a minor issue caused by the previous sales person that I needed addressed, acting like an unreachable CEO didn’t help the image of Pulte (I hear this from other residents as well, so it’s a regular business practice of his apparently) .The design department shows no interest in helping you choose anything or in selling you quality materials without triple the price , i can honestly say it wasn’t an amazing home buying experience , absolutely not , not for the price, but they build decent homes,the home plans are very modern and beautiful, the location is amazing , close to everything you could possibly need , they use lower price and quality materials , but you can tell that right away. Location beats any disadvantages, price-wise be ready to pay more for what is worth , quality speaking. The workmanship is good, they are not very responsive to issues once you do the closing survey I heard from the community . Construction engineer, Ryan was cooperant and professional , he saved the company image for us. So far after one month living in the new home I am pretty satisfied with the house. Minor issues that I hope they will address, nothing major so far! I recommend this subdivision for any age group, there’s a great mix of all ages , very beautiful surroundings. Advice for Pulte , you can improve the sales experience definitely starting from management , im absolutely sure they could use more training! ... More

Everyone has been very helpful and knowledgeable.

From the start they were fast, honest and prompt. Couldn’t be happier with our new home and quality of the build. Craftsmanship and warranties are second to none. Thank you Pulte!

With Pulte you get what you pay for - no surprises (plus or minus). Actually the fact that Pulte was able to get the job done on a normal schedule in the midst of a Pandemic is noteworthy. There was a little bit of correction needed in workmanship, but it was minor. This was the third Pulte new house we have purchased during a 23 year period, as our retirement needs changed, each with the same satisfactory result.

Pulte was very smooth in how they walked us through the design and financing process. The supervisor went out of his way to ensure the house was not only completed as scheduled, but he routinely ensures that any repairs are addressed in a timely fashion. Overall, great builder and would definitely build with again.

The whole process, from choosing the plot, to the extra's, to the inspection on completion and finally living in the house, and in the community, have been first class. You can always find something to complain out, and I am sure some will, but for me this was a great experience and we could not be happier with our new home.

Great workmanship. Easy experience. Wonderful builder who responded quickly to my questions and any concerns I had

Everything went well, except the delayed closing (only partially due to COVID-19). Build quality is very good.

Not worthy for the cost of the home

Pulte home is good at offering homes at affordable price. But they are compromising on quality of the material they are using for construction of house. I feel like every part of house is very delicate and fragile.

Great home in an awesome neighborhood!

High costs for options

We are enjoying our new townhome that was built by Pulte Homes. While there have been some very minor touch ups required they have responded quickly to take care of the issues. We are quite happy with the home, the service and the entire development. They're doing a great job.

House is great for our family.

Great team to work with! I had a few challenges come up with my financing and their great team helped me every step of the way! Love my new home!

Very helpful

The Pulte team of designers, construction managers, trades personnel, sales and financial specialists are committed to making your home buying experience stress free and truly enjoyable. All are consummate professionals working diligently to keep you informed and a participant in all phases of construction through to closing. All workmanship is of highest caliber and should there be an issue it is immediately addressed. Pulte homes are a great choice for the new home buyer or the downsized!!

We purchased our home from a state 3000 miles away and it was one of the easiest homes we have built. During the sales process in selecting options Lance & Abby were professional, knowledgeable and very patient with our questions and concerns. They took the time to sent photos and information for us to feel comfortable with our selections. During the construction process Patrick took extra care in walking us through, via phone and video chats to walk through every detail of our home during the construction process. We were very impressed with quality and care taken to prepare our home for our walk through prior to closing. There were a few minor finishing issues we encountered during our walk through however, they are being resolved in a timely manner and Ryan has been very responsive to our needs in working around our schedule. We are extremely pleased with our new Pulte home, Summerwood model. Just beautiful and the community of Bridgetown is wonderful. ... More

Poor workmanship

It was a good buying experience

The whole process from booking till closing was really good and clean with Pulte. They kept all information open and informed. I moved in 1 month back and we are happy so far with overall build quality and we had great experience of buying the home from Pulte Homes

It is really funny that they erected the dry wall in two days and then took 2.5 months to fix the errors made in dry wall. Though the errors were corrected after fight, I wasted lot of time in follwoing this up. There is no gaurantee that the higher up will listen to you. If you are new home owner, make sure that you inspect every day progress. If you don't, they will work on their own and dump on you. Overall, I got home, nice and clean; but I after LOTS of affords.

I am overall happy with my purchase. There has been some subpar and sloppy work found but I am working on getting it corrected.

Had much higher expectations for Pulte. As much as we love our house there are so many flaws in the construction.

Pros: Overall, I'm pleased with my new home. The fact that it is a new build gives me features not found otherwise in this area like an open floor plan and tall ceilings. The quality of the build seems great. No real issues with Pulte construction. Cons: Any upgrades they charge you tremendously over market value. As an example, I had wood flooring put in. The same flooring through Pulte would have cost over $60k as an upgrade charge. Having a third party come in after closing and demolish all the flooring Pulte put in and put in quality wood cost $20k. If you extrapolate that upcharge margin to all the upgrades, it feels way too expensive. Have had several warranty issues, mostly with electrical gremlins. The responsiveness of warranty repairs is pretty lacking. Sometimes I just would like to talk through something I don't understand about the house, and getting in touch with someone just to talk is a several day/weeks process. ... More