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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Very timely built home.

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Jacksonville, FL

Very timely built home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - We are very happy with our new Pulte Home!

  • Julio R.
  • Verified HomeBuyer
  • May 26, 2020
  • Las Vegas, NV

We are very happy with our new Pulte Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness

  • Felipe A.
  • Verified HomeBuyer
  • May 26, 2020
  • Hollywood, FL

A faster responsiveness to issues and repairs in general

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Hopefully, your contractors don't make any mistakes.

  • Russell H.
  • Verified HomeBuyer
  • May 26, 2020
  • Las Vegas, NV

Walk through on March 11, close on March 16, none of the items identified have been fixed as of May 26.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Pulte Homes - Good team work

  • George C.
  • Verified HomeBuyer
  • May 26, 2020
  • Saint Cloud, FL

Good team work

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Long Distance purchase.

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Oakland, FL

We lived in St. Pete and could only visit to look and purchase twice. Then one in early construction. We were given feedback often and when we arrived to move house was nearly perfect. We appreciate your warantee team as they have done great work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience!

  • Joey S.
  • Verified HomeBuyer
  • May 26, 2020
  • Saint Augustine, FL

Throughout the process from meeting Luis in sales to Doug, our field manager, the experience was pretty awesome. From August to March I had a thousand questions and they both took the time to always answer them and meet with me when they needed to. Always with a smile. The homes in the neighborhood I bought in were and are being built by several builders and after looking at them all, Pulte was my choice. I could not be happier with my new home! Thank you Luis and Doug!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Many ongoing problems

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • BOERNE, TX

many new appliances that were and are broken; missing outside trim; two electrical problems; retile of the entire house needed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte has been awesome!

  • Jaiver H.
  • Verified HomeBuyer
  • May 26, 2020
  • Apex, NC

I would definitely recommend Pulte to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They did a nice job!

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Huntersville, NC

Overall pretty impressed with the quality of the home. Warranty response has been quick for any small issues. Would recommend!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We were happy until...

  • Donna M.
  • Verified HomeBuyer
  • May 26, 2020
  • Indian Land, SC

The best advice we were given and didn't follow was "Don't settle until everything is correct!". We believed the people we spoke to had our best interest at heart. However, once they had our money, we were less of a priority...and we still are! We settled right as the pandemic took hold of the country. We appreciate that they needed to keep their workers safe. We only wish they had corrected all of the blue and green tape items that had been mark and promises they had made to us prior to us closing. Additionally, we are now finding out just how much "misinformation" we were ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Pulte experience

  • Frederick S.
  • Verified HomeBuyer
  • May 26, 2020
  • Kennesaw, GA

The process has been a great experience. Jake was awesome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stay Alert

  • Dennis A.
  • Verified HomeBuyer
  • May 26, 2020
  • Germantown, MD

Beware you can get decision fatigue from all the choices you have to make when you design a home from scratch. At one point we said yes to a shower head upgrade that Pulte charged $1,700 for and we later found on Amazon for $149. When we pointed that out, they were unwilling to make an adjustment. Otherwise, the buying experience was very pleasant. Unfortunately, our move in has been postponed indefinitely because of the corona pandemic, so we can't speak to how livable the house is just yet.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Homes built as cheap as possible

  • Nicolas R.
  • Verified HomeBuyer
  • May 26, 2020
  • Fort Myers, FL

Pulte has some good home designs, but in the end, they fall short because they hire the cheapest labor possible using the cheapest materials possible. Fit and finish is terrible, and there doesn't seem to be any inspection of the work performed. For example, many of the doors inside the house don't close. EVERY window has crooked or wavy framing and drywall work. The floor tiles throughout the house are uneven so furniture wobbles. Any purchased upgrades use the least expensive materials possible. The homes would be much better quality if someone actually followed up on the work ...

Pulte Homes responded:
Thank you for taking the time to leave feedback as it is essential to us in bettering the new home build process for our customers. We are concerned that you are experiencing these issues with your new home and would like to look into the situation. If you could please email customersupport@pultegroup.com so our team can be in touch we would greatly appreciate it. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Pulte Homes - Pulte homes are the best

  • Sambaiah G.
  • Verified HomeBuyer
  • May 26, 2020
  • Fort Mill, SC

Pulte homes are the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Generally good but several quality issues with cabinets.

  • David M.
  • Verified HomeBuyer
  • May 26, 2020
  • South Weymouth, MA

Generally good but several quality issues with cabinets.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

4675 Ficus Street - Lot 468

  • Aviv A.
  • Verified HomeBuyer
  • May 26, 2020
  • Hollywood, FL

House is overall built well

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

New home in Nexton

  • Daniel O.
  • Verified HomeBuyer
  • May 26, 2020
  • Summerville, SC

We love the floor plan and design of our house. Pulte also does a great job at securing the best lots in the neighborhood. They were very responsive to issues and quick to act. Excellent experience with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Work is not completed 2 months later.

  • Josh S.
  • Verified HomeBuyer
  • May 26, 2020
  • Whitestown, IN

Closed on home in March. Yard has still not been installed - issue is not due to COVID-19. This is a shame as we would not have poorly rated this experience prior to closing. We have been understanding about a window needing to be replaced and workers not being allowed in homes during the pandemic. However, yards are being installed consistently around the neighborhood as we watch and wait for the past 2 months.

Pulte Homes responded:
We are sorry to hear that you have not yet received your yard installation and that has caused you to change your opinion of your experience. We would like to assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ^Abby

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Abbyville model

  • Mark P.
  • Verified HomeBuyer
  • May 26, 2020
  • Fort Myers, FL

The quality of the workmanship was superb. The builder Patrick was helpful and accommodating. Would definitely recommend Pulte to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Thank you Nelson!

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Durham, NC

Thank you Nelson!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rigid Build Process, Even When Builder Can Save Money.

  • Gregory M.
  • Verified HomeBuyer
  • May 26, 2020
  • Phoenix, AZ

In an overt effort to mass produce moderate-quality homes, the builder is absolutely rigid in making changes that would save them costs of materials yet they are overtly willing to guide you toward upgrades with 600% markup margins. The only smart move with builders such as this is to purchase the home at near base price, do diligent homework on acquiring upgrade estimates outside of closing and then decide how to proceed with the builder. For us, those moves were an as-build base kitchen, base carpet, base tiles, base paints and no structural wire upgrades. Builder wanted nearly $200k for ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

4 Stars

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Apollo Beach, FL

My home is very nice and seems to be well constructed. I did not go with Pulte mortgage or homeowners insurance; therefore, that was slow process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Unresponsive to unfinished work

  • David B.
  • Verified HomeBuyer
  • May 26, 2020
  • Hendersonville, TN

Virus or not, I paid for a completed house. Pulte cares nothing for the customer after the check is signed

Pulte Homes responded:
We appreciate you taking the time to leave a review although it is disappointing for us to hear you feel this way. We would like to assist and would appreciate if you could email some additional information to customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

NO COMMUNICATION-YOU WILL CALL AND SEND EMAILS AND GET NO RESPONSE.

  • Christopher B.
  • Verified HomeBuyer
  • May 26, 2020
  • Zionsville, IN

WHEN THEY DO THINGS LIKE FRAME A WALL IN THE WRONG PLACE, YOU WILL BE TOLD IT IS "BUILT ACCORDING TO THE PLAN", EVEN THOUGH THE PLAN CLEARLY SHOWS IT IS NOT BUILT TO PLAN.

Pulte Homes responded:
We are so disappointed to hear that you have not experienced quality communication and are frustrated with the response you have received from our team. We would like to learn more about this situation so we can make leadership aware and would appreciate if you could email customersupport@pultegroup.com so we can assist. ^Abby

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

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