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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Buyer beware

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Austin, TX

We had a difficult issue with Pulte, as they reneged on their own contract, causing closing delays. Do not buy from them without using your OWN lender and title company!!!

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Barely Average Builder

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Pflugerville, TX

Plenty of issues with the house with workmanship and quality. I wouldn't be able to recommend Pulte just with the number of issues we've had with them. They did go to lengths to make everything better but that only eases the sting a bit. The house was A COMPLETE MESS the day of closing. Landscaping was not in. Carpet throughout the house had to be replaced a couple weeks after moving in. We had to continually nag the builders to get things fixed that were not right. Then it would be "fixed" and we would have to get things "fixed" again. Second time having a home built and was a nightmare. I ...

Pulte Homes responded:
Thank you for taking the time to share your experience as it is invaluable in us improving the home building experience. We are disappointed to hear that you experienced many difficulties throughout your new home build and we would be happy to look into the situation if there are still unresolved concerns or additional feedback you would like to provide. To do so, please email customersupport@pultegroup.com and our team will be in touch. ^Abby

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 5

Overall a great experience.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Bothell, WA

Everything is reasonable for the price paid, and quality is better than many other townhomes we have browsed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - I do not know how to answer the last question.

  • Rebecca F.
  • Verified HomeBuyer
  • April 15, 2020
  • FLORENCE, AZ

I do not know how to answer the last question. JBHunt did not install the stove correctly, and the Corvid 19 has stopped repairs.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

It is not what we expected from Pulte

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Novi, MI

#1. The cabinet finishing is not good #2. If you have your Master Bedroom above your garage you need to buy a separate heater ... Based on our experience, overall it is 1 out of 5 stars.

Pulte Homes responded:
We are so sorry you had a negative experience and did not have your expectations met. We would like to learn more so we can work with you to make things right. If you could please email customersupport@pultegroup.com we would greatly appreciate it. ^Abby

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Pulte Homes - Satisfied customer

  • Tashuna L.
  • Verified HomeBuyer
  • April 15, 2020
  • SAN ANTONIO, TX

Satisfied customer

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Apart from initial set backs which were remediated, we are very

  • Sarada B.
  • Verified HomeBuyer
  • April 15, 2020
  • Houston, TX

Apart from initial set backs which were remediated, we are very happy with the house that Pulte has built for us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lot 37

  • Jeffrey B.
  • Verified HomeBuyer
  • April 15, 2020
  • Hilliard, OH

We have issues that need to be fixed. Bob Uphouse has acknowledged and we are waiting until the Covid Panic has died down. Bob has always responded to our questions and concerns in a timely fashion. Also the house was not professionally cleaned before we moved in

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Great

  • Bruce A.
  • Verified HomeBuyer
  • April 15, 2020
  • BOERNE, TX

Very responsive to our needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Triss E.
  • Verified HomeBuyer
  • April 15, 2020
  • Buckeye, AZ

Complete excellent service from beginning to end. Very professional staff from the sales office through home design, and building superintendent who provided updates and progress reports on the buildout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We are still working on warranty issues with Pulte.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Menifee, CA

We are still working on warranty issues with Pulte.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Pulte Homes - Overall a good home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Savage, MN

Overall a good home buying experience. Construction manager responsive and kind. Sales consultant went above and beyond to answer our questions.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - Beautiful houses

  • Danny M.
  • Verified HomeBuyer
  • April 15, 2020
  • Palm Springs, FL

Beautiful houses

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Happy in Odessa

  • Matthew B.
  • Verified HomeBuyer
  • April 15, 2020
  • Odessa, FL

We are very happy with our new Clearview model in Starkey Ranch. We have noticed a few minor issues with workmanship, but they have been responsive to many issues. Since we’re in the middle of the COVID-19 pandemic things are at a bit of standstill for warranty work, but I’m hopeful once things ramp back up they’ll get everything taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte lacks sub oversight and quality of materials

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Punta Gorda, FL

We have had several issues immediately after buying, several cracked tiles noticed it appears Installed this way and tile chips, uneven floor with dips, cracked driveway pavers. Quality of kitchen cabinets is poor, had warranty work on cabinets and when they put the doors back they are now uneven, And draw keeps falling off track, Incorrect spacing of wires for tv wall hanging. Dripping gutter, house lacked final cleaning with dried grout or caulk on floor and very difficult to get off. Dripping kitchen faucet and loose bathroom faucet handle, loose entryway door step paver. Crack in garage ...

Pulte Homes responded:
We are disheartened to hear that you have so many concerns with your home that have yet to be addressed. We would like to work with you to make things right and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Very pleased

  • Joseph E.
  • Verified HomeBuyer
  • April 15, 2020
  • Winter Garden, FL

I have heard horror stories about friends and families building houses and when they may have an issue, the builder will not fix, or if they do they never get it right. Pulte has been great, they build a beautiful home and they were very prompt in addressing any concerns that we had!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Expensive but good home

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Dayton, MN

We built our new home and it is great, but Pulte up-charges EVERYTHING so the price gets very hi unless you don't do any upgrades. Overall it was a good experience but now dealing with yard issues such as grading and sod that is going to potentially take 4 months during the summer is hard and should not ever take that long.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Pulte Homes - .

  • Brandon J.
  • Verified HomeBuyer
  • April 15, 2020
  • New Hill, NC

.thanks

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Happy with the choice I made to go Pulte.

  • Chad D.
  • Verified HomeBuyer
  • April 15, 2020
  • Indian Land, SC

Add an option for a "bumpout" in the garage.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great initial delivery but too many small issues later

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Phoenix, AZ

I was very happy with the initial delivery and construction of the home, but afterwards I have not been able to get significant issues resolved. This is partly due to Covid-19 , but we have issues in the home that should have been caught before we moved in that we have had to live with for the last 1.5 months and counting. I am concerned that I wont be able to get them fixed after the crisis ends.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 3

Excellent home Purchase process, and Excellent Home!

  • George G.
  • Verified HomeBuyer
  • April 14, 2020
  • Orlando, FL

The home floor plan was perfect, and the attention to details and workmanship have exceeded our expectations. We are very happy with our home purchase with Pulte homes @ Phillips Grove.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was a smooth process

  • David B.
  • Verified HomeBuyer
  • April 14, 2020
  • Phoenix, AZ

It was a smooth process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality is very good,

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Austin, TX

The house is well built and floor plan is convenient. There are some minor issues that would be taken care of in the next few weeks - delay due to current emergency conditions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Review

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Las Vegas, NV

It’s a little unfair to write this review in the middle of the COVID-19 virus and with stay-at-home in effect. I was so excited to move into my new house. I love the floor plan of the model I purchased; however, I thought many of the upgrades I purchased were quite expensive and I now I also have a list of issues I would like to have addressed inside the house. The reason I say this is unfair to write now is because Pulte can’t come in and respond but I do believe they will as soon as possible once we can all go out again. I believe I bought a wonderful house but for the price I paid, I ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Pulte Homes - find the right person who understands your needs and possibilities.

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2020
  • Buckeye, AZ

find the right person who understands your needs and possibilities.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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