Pulte Homes Reviews

We bought the Parklane home and the buying process was easy. The home came out beautifully and we couldn't be more happier. Our project manager was always available to answer any questions or concerns.

I had a very positive experience from first tour through and after move in. My sales consultant, Justin, was very knowledgeable and knowledgeable. The Design Center staff worked with me to stay in budget, while incorporating the features I most wanted. I never felt pressured to buy upgrades. My field manager, Sofia, was incredible. She was so supportive, attentive, and worked very hard to meet my move in date requirements. I am very grateful to both Justin and Sofia for everything they did to make this as stress free as possible. The end result - I ABSOLUTELY LOVE MY NEW HOME!

Excellent builders!! If you are going with their own mortgage loan, make sure you have every document available- that was the stressful part, the building process was fast and my home is beautiful!!

Seamless process, exceptional customer service, and workmanship and quality that sets Pulte apart from every other builder. This was my first Pulte home, but will certainly not be my last.

We do not have any issues with our sales consultant. The issue is in the quality of the materials used and the workmanship. We are also having a difficult time in getting Pulte to respond to repairs that are required. I would recommend that you tour a completed home prior to committing and do not use the models as your guide for materials and workmanship.

Low quality contractors, work completed is subpar for the money spent.

I just want to start out by saying I was excited about my new home when I first started this process. I am very disappointed and traumatized by your company. First, problem was with your lender and I feel I was treated unfairly and scrutinized but the bigger issue was after I closed. The Pulte representative I worked with forgot to offer me a patio in the initial stages. During the final walk thru, due to concerns from my lender about the drop off at the back of the house Pulte would put a patio in after closing. I closed May 22, 2020. The closing was amended with the patio to be installed by June 6. On May 30, the Pulte rep contacted me and my realtor to let us know the patio would be installed that week. My realtor asked her if I needed to be home to let them in. The Pulte rep stated “no”. I had not been staying at the home because the stores were not able to deliver my furniture. I came to the home June 6 and discovered my home had been broken into. The door from the kitchen to the garage was busted open and the frame was pulled from the drywall. The patio had been installed the patio and there were mud tracks only from the patio door to the damage garage. I called the Pulte rep to tell her the concrete company did this. She was adamant they had not done it and stated they did not come into my home at all. I investigated more and theare were concrete splatters on my floors inside my home and all on the back of my house. I made a police report. The Pulte rep never sent anyone to check it out and went on vacation. Long story short, Pulte rep admitted (in writing) that the concrete people hired by Pulte broke into my home. The Pulte rep stated that the 2 workers that broke into my home had gotten fines for not wearing hard hats and were mad about it. So they took it out on my home and broke in my house. The Pulte rep. stated that it would get fixed by her or the concrete company. It is July 21, 2020, almost two months later and it is still not fixed. This is very distressing because I am unable to secure my door. It has caused a great deal of distress and anxiety for me and my child. Also I was told that the men that did it were fired. This is not true one of the men that broke into my home is still out here working. I know he did it because when I investigated with my neighbor’s I have someone who identified him going under my garage and I also asked this individual a few days after this incident and he reported him and his crew did the patio for my home. So I know who did it and he continues to work out here with out any consequences. I have attempted to contact the supervisor for my Pulte rep or the division manager. I called the customer care line and left messages, no one has called me back. This is a serious matter and if this how Pulte handles issues I can not or will not recommend you to anyone and due to the fact of that no one has been responding to me maybe you will respond when legal action is taken. ... More

The buying experience went well. They were responsive but had limited flexibility on the new home. Overall we are very happy with the house.

The whole sales process was amazing, when it came to building that when we started having issues. We have issues in our home that still need to be fixed. we thought we had a 30 day evaluation check list but that was all lies. We are still missing a rack from our stove and Zack the construction manager said he ordered but that was a month ago and still haven't revived it. I and very dissatisfied with the construction part of the home, and something need to change quick.

Pulte takes care of you! From start to finish the building process is communicated to you each step of the way!

This was a fail. The buying experience was not what we expected. The option prices at the design center were 25-30% higher than the options price sheet from the sales office. This was very disaappointing considering the price sheet was printed 5 weeks before our appointment with the design center. We had to scramble to revise most of our carefully pre-selected options on the spot as each one was itemized for us. We can tell this didn’t bode well with the consultant who looked irked from the start. Post sale experience is regrettable too. Good luck with trying to contact the warranty center. Add this review tobthat horror story. The only bright spots from this experience are the professionalism of the Pulte mortgage staff, sales consultant Laurel and the FM Joel. ... More

Sales is outstanding. The agent on site in the model is top notch. The build process is tried and true. Quality and workmanship is solid. The financing process through Pulte Mortgage is excellent. However, upon occupancy customer service in the field falls down in addressing outstanding issues.

Good house for the money. Had some issues during construction that required re-do. Need to stay on top of things or they won't get done.

Overall excellent home and excellent pulte north team

They will do all they can to help you.

Pretty sure I would not build with Pulte again. It was nothing like the last two houses I had built. The process was not very smooth and the quality of some of the workmanship was lacking. I would go into more detail, but it would take too long.

Field manager was the best experience of the entire process

Would NEVER build with Pulte again.

Been emailing and no response, not happy!

Our new house is our "forever" home in Babcock Ranch, FL, and we wanted it to be as perfect as possible. The finishing work on the house is sub-par. The interior paint is sub-par - dirt in the finished paint. The "skip coat" finish just doesn't look good. There is grout all over the new tile floor (even after they had someone come in 2 or 3 times to clean it). The windows are off square, making it difficult to hang blinds. Also, the day we officially closed on the house and expected to spend our first night in our house we found that the sewage line had never been hooked up to the street. This left us feeling very distraught, angry, and depressed that we couldn't spend our first night in our new house. It was "inhabitable" with no toilet or water usage. Someone dropped the ball and didn't follow through with these final steps. ... More

Pulte is a great quality builder

Overall good experience

Seamless experience and great craftsmanship. We could not be more pleased.

Let me start by saying we love our house. From the inside it is great. For the price paid the outside drainage issues are unexpected and frustrating. Haveing to dig out all the ditches filled with rock and put the gutter run off underground should have been standard. Rock ditches running through the lawn is pathetic. It wouldn't have cost much more to just do it right especially when people are playing 3/4 of a million dollars.

Once we sold our existing home, we were needing one asap. When we couldn't find a resale with our requirements, we decided to look at Pulte Homes in Carnegie Ridge. They had a spec home under construction that would be ready in two months. It had pretty much everything we were looking for. Once they set a closing date, they stuck to it. The designer for the interior did an awesome job upgrading enough to produce a beautiful and well color coordinated home. The construction manager, Stewart, was great. He kept us updated weekly on the construction process. He worked hard on answering any questions or addressing any issues we had. He was also was great at completing any the fixes we had for our 30 day warranty list. ... More