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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15877 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15877 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

pulte homes

  • Paula V.
  • Verified HomeBuyer
  • June 02, 2020
  • Saint Cloud, FL

lighting, painting, workmanship issues from beginning to end.

Pulte Homes responded:
We are sorry you are experiencing these issues in your new home. We would be happy to assist if you could please email customersupport@pultegroup.com with some additional information. Thank you for leaving a review. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - Need more attention to quality and details.

  • Purl P.
  • Verified HomeBuyer
  • June 02, 2020
  • Surprise, AZ

Need more attention to quality and details..

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Can be lot better...!!!!

  • Ravikanth B.
  • Verified HomeBuyer
  • June 02, 2020
  • Powell, OH

Build Quality is not great. Especially dry wall. Sales person could have been supportive during option selection.

Pulte Homes responded:
We are sorry you had an underwhelming experience working with our team and are not pleased with the quality of your new home. If there is anything we can assist with or any additional comments you would like to provide, please feel free to email customersupport@pultegroup.com and our team will be in touch. ^Abby

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Good Experience the only thing is some minor details were not provided

  • Ashwini J.
  • Verified HomeBuyer
  • June 02, 2020
  • Katy, TX

This is my first house, i really like the quality of Pulte and design but the only thing was few minor details were not discussed not a major issue but like gas connection at the backyard patio and light fixture at gathering room.. rest everything is great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Home

  • Elzy B.
  • Verified HomeBuyer
  • June 02, 2020
  • Naperville, IL

Very nice location and home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My New Pulte Home

  • Natacha B.
  • Verified HomeBuyer
  • June 02, 2020
  • Houston, TX

I was not pleased with my Pulte home. Upon my moving in the air conditioning unit completely malfunction and I had to air for many hours on my move in date, not to mention water dripping from my master closet. I also experience electrical issues, where my main line was cut and I was without power for over 5 days. This has not been a great experience at all!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Easy process

  • Norman B.
  • Verified HomeBuyer
  • June 02, 2020
  • Buckeye, AZ

Pulte has a member of their team to walk you through every step of the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - I need things repaired.

  • Lisa W.
  • Verified HomeBuyer
  • June 02, 2020
  • FLORENCE, AZ

I need things repaired. My shower door is literally, falling off and is cracked. It’s been two months and no one has even scheduled. There are other issues too but this is an emergency and the builder doesn’t seem to care.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Our New Home Experience

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Naperville, IL

Mostly satisfied under the current prevailing conditions of Lock down. Coordinating nearby inter state move has been challenging. Couldn't move for 2 months after closing. A shout out to Lori [Sales Person] and Nick [Housing Manager] for their helpful guidance during entire process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great Pulte home buying experience

  • Bala S.
  • Verified HomeBuyer
  • June 02, 2020
  • SAN ANTONIO, TX

The entire process was professional and transparent. All parties involved including sales, service and mortgage were professional and went above and beyond what was expected to make sure we were happy. Highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job

  • Darrell W.
  • Verified HomeBuyer
  • June 02, 2020
  • Frisco, TX

We picked up a really nice home from Pulte. I’m picky, so there are things that could be better. That said, I’m massively impressed. Our last home was built by KB Homes. Hands down, Pulte built a better product and treated us better than KB ever did.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Service not that great

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Apex, NC

After closing the house .. Pulte Doesnt respond to there customers and lot of negligence

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Be an advocate for your home

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Las Vegas, NV

If you are not an advocate Pulte will try and pull things over on you to meet their deadlines etc. great neighborhood but house quality and transparency by pulte is poor

Pulte Homes responded:
We hate hearing that you had a negative experience but thank you for sharing so we can make leadership aware. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and our team will be in touch. ^Abby

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - Smooth process in buying the house

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Fort Myers, FL

Smooth process in buying the house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Opinion

  • Keish L.
  • Verified HomeBuyer
  • June 02, 2020
  • Menifee, CA

Vanessa was awesome. I don’t think I would have gotten this home if it were for her persistence and patience. Thanks Vanessa!!!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

4th home construction

  • Clarence J.
  • Verified HomeBuyer
  • June 02, 2020
  • Indian Land, SC

Construction of my 4th new home just happened to be slightly ahead of the pandemic. The mandated downtime made me look closer at workmanship and materials. I noticed several issues that I’ve requested action on, to no avail. Employees come and go, each promise timely service and then disappear. I resolve some issues myself without the hassle of trying to arouse the interest of the come-and-go Pulte workers.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Pulte Homes - Nice home.

  • Eric M.
  • Verified HomeBuyer
  • June 02, 2020
  • Indian Land, SC

Nice home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience

  • Shanmukha A.
  • Verified HomeBuyer
  • June 02, 2020
  • Lakeville, MN

we are a first time home buyers and the experience with Pulte has been slendid. The impression I had on the very first day and the aprroach and trustworthiness I had continued till the complete process was completed. The timelines were well communicated, well followed. SPECIAL THANKS AND KUDOS TO Kelly and Corey for great job done. The experience couldn't be better.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy in Naples

  • Martin B.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We are enjoying our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte builds a great home...!

  • David F.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We are very happy with our experience working with Pulte on our new home in Greyhawk, Naples FL. The Pinnacle Model is amazing and the community is just what we were looking for...!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Geezella T.
  • Verified HomeBuyer
  • June 02, 2020
  • Winter Garden, FL

my field manager Anthony was amazing and took the time to explain everything. This builder is amazing we are so happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

happy customers -

  • Jeremie W.
  • Verified HomeBuyer
  • June 02, 2020
  • Las Vegas, NV

We're beyond pleased with our new Pulte Home. Very well made, along with a modern yet home comfortable design . Their team has been very responsive and great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Kathleen H.
  • Verified HomeBuyer
  • June 02, 2020
  • Mableton, GA

Since closing and occupying my home I have been getting the run around concerning service requests from the Project managers, all the way up the latter to the VP of Construction. Seems like there is little recourse.

Pulte Homes responded:
We are sorry to hear you have had a hard time getting your concerns addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com so our team can look into the situation. Thank you for taking the time to leave a review. ^Abby

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Pulte Homes - Pulte was great to work with, we love our new home!

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Oakland, FL

Pulte was great to work with, we love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over paid for time invested

  • Sara M.
  • Verified HomeBuyer
  • June 02, 2020
  • Hanover, MD

Pulte builds a fine house. However, their warranty folks and mortgage company make owning the house such a pain.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

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