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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lack of Commutation and Attention to Detail
- Brandon H.
- Verified HomeBuyer
- April 08, 2020
- Boerne, TX
Construction managers had poor commutation throughout the process. Most importantly the quality was poor. Paint and stain was spilled all over the tile floor and carpet. Things that were supposed to be fixed were not. Closing was delayed and should have been delayed again. The cabinets came off the wall right after moving in. Poor workmanship overall. Better off going across the street to Ashton Woods.
Pulte Homes responded:
We are disheartened to hear that you are unhappy with the quality of your new home and are having a hard time getting issues addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com so our team can look into the situation. Thank you. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Great process and experience
- Andrew F.
- Verified HomeBuyer
- April 08, 2020
- Johns Island, SC
Great process and experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Love our new home, and Devin was awesome!
- Jessica S.
- Verified HomeBuyer
- April 08, 2020
- Powell, OH
Love our new home, and Devin was awesome!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Some items are poor quality items
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Odessa, FL
By the time you see your house finished, you are amazed as it’s a dream coming true. By the time you settle in and start living inside it, you start noticing several aspects about the material and workmanship that could have been done better, such as stains all over the walls and flooring, hand marks from the workers that do not go away, poor quality painting that gets off easily and is sticky, small holes left unattended and so on. It’s a bummer to notice those items only after living on it, which starts to be a life of fixing minor issues.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Easy going selection and pricing
- Mir H.
- Verified HomeBuyer
- April 08, 2020
- Kissimmee, FL
This is my second home from Pulte Home. I like their design,material and Warranty services after we buy the properties. Sales and building supervisors are awesome, in cooperation and courteous.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Encroachment
- Aaron B.
- Verified HomeBuyer
- April 08, 2020
- Plainfield, IN
My wife and I found a home in Trailside we really liked, we had noticed the neighbors fence looked like it was encroaching onto the property. I had mentioned this to everyone at Pulte we spoke with Sales, Field manager, Pulte Title company. and we were reassured it would be resolved. we have lived here 2 months now and I have made 4 calls to Title company to find out what actions are being taken to resolve the issue. He says he has contacted Legal and they would be in touch with me and still nothing.
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 1
Dedication to Quality
- Anonymous
- Verified HomeBuyer
- April 07, 2020
- Atlanta, GA
Grateful for the quality customer service and commitment to making sure our home buying experience was a seamless process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lot 8
- Kathleen C.
- Verified HomeBuyer
- April 05, 2020
- Canton, GA
I love my new home, I had a water leak the next week, it was fixed but the Sod has not been replaced in 6 weeks/ looks horrible, I have one set of jingles in my bathroom needs replacing the wrong color. So all I have to say is stay on the builder or replace yourself.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Poor finished product
- Anonymous
- Verified HomeBuyer
- April 04, 2020
- Las Vegas, NV
Paid $1.4M for a home that has a laundry list of issues where you can tell the workers didn’t care. Damages all over that instead of being fixed, were painted over. Requested the repairs and the repair work doesn’t fix the problem.
Pulte Homes responded:
We are so sorry to hear that you have a list of unaddressed concerns with your new home. We would like to assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for taking the time to leave a review. ^Abby
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
5Stars
- Brenda D.
- Verified HomeBuyer
- April 03, 2020
- Tucson, AZ
Great experience from beginning to end
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Grass
- Tara S.
- Verified HomeBuyer
- April 03, 2020
- Jacksonville, FL
The grass wasn't laid properly. They put saud on top of soud which has caused a mound in the yard. The soud has gaps which looks like holes in the yard.
Pulte Homes responded:
We are sorry to hear that you aren't pleased with your new home's yard. If there is anything we can do to help in this situation please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Hector is the man!
- Stuart B.
- Verified HomeBuyer
- April 02, 2020
- Mesa, AZ
Hector is the man!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Overall I am very pleased with my experience and home purchase.
- Anonymous
- Verified HomeBuyer
- April 02, 2020
- Pickerington, OH
Overall I am very pleased with my experience and home purchase.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
My new home.
- Anonymous
- Verified HomeBuyer
- April 02, 2020
- Buda, TX
Love my new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - We are happy with our new home.
- Phil L.
- Verified HomeBuyer
- April 01, 2020
- Aubrey, TX
We are happy with our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Beautiful and settled home
- Kenneth S.
- Verified HomeBuyer
- April 01, 2020
- Spring Hill, TN
Keep up with the builder on updates. It is fast and fluent process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Thoughts About Pulte Purchase Amid Covid-19 Fears
- Anonymous
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
During this COVID-19 outbreak, I am reluctant to get any issues regarding my new home at Reverence resolved. And yes, there are many. Some big, some small, ranging from a hot water heater that doesn't deliver, to a sagging kitchen sink improperly installed with it's caulking falling out. All in all, I am most discouraged by the quality of workmanship that went into building this new home as well as being very dissatisfied with the quality of materials installed. Have some been repurposed? Will I have to spend additional money to redo things? For now I have to let go of these concerns. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Well construction home and good value for the price
- Edwin T.
- Verified HomeBuyer
- April 01, 2020
- North Las Vegas, NV
Catalina Property
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great customer service
- Paul G.
- Verified HomeBuyer
- April 01, 2020
- Naperville, IL
Great communication through the sales and construction phases. Very satisfied with the experience
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Trusted the building process but quality of work is terrible after move in
- Maria M.
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
Within a month of living in the home we have had multiple issues with electric work, plumbing, garage door, seals for faucets and floors, nails sticking out in the carpets. I believe we’ve had 4 different electricians that have had to come fix things and 2 different plumbers for multiple issues. I would highly suggest anyone who is purchasing get their own third party inspector to make sure work is done correctly. Warranty manager has been quick with scheduling people to get issues fixed but there shouldn’t have been so many issues to begin with
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Na
- Kevin C.
- Verified HomeBuyer
- April 01, 2020
- McKinney, TX
Great builder!!
Total Score 5
Quality 5
Trustworthiness 2
Responsiveness 5
Very pleased so far!
- Robert C.
- Verified HomeBuyer
- April 01, 2020
- Surprise, AZ
Been in our new home for about six weeks and we are very pleased so far. Pulte was very good about letting us know about the various features of the home, and we felt we got very good value. Construction managers were great during the walk-through and the one-month review.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
High end homes with amazing communities.
- Michael H.
- Verified HomeBuyer
- April 01, 2020
- Johns Island, SC
Great price Great build quality Great mster plans Great investment
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good homes
- Anonymous
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
I would give more stars but waiting for Response on warranty issues after this virus goes away.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Satisfied with my Pulte home.
- Joesph R.
- Verified HomeBuyer
- April 01, 2020
- Fort Worth, TX
House was built and delivered on time, Every step of the way, Joe was clear and open to correcting concerns. Very responsive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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