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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Excelent!
- Joan S.
- Verified HomeBuyer
- April 01, 2020
- Riverview, FL
Our experience was amazing, from day one until closing. Stress free and smooth transaction!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes Staff is Awesome
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Lake Orion, MI
Your sales staff and construction staff are the best - always willing to help us through the home bulding process and answer any questions or concerns we may have.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
*****PULTE REVIEW
- Andrew M.
- Verified HomeBuyer
- March 31, 2020
- McKinney, TX
Steven the sales was great! He is an asset to the community. Corey the builder was also great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Donald M.
- Verified HomeBuyer
- March 30, 2020
- North Las Vegas, NV
In spite of some personal challenges in financing, Pulte worked extra hard to get us in home on time. Great staff!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Value for money
- Aman K.
- Verified HomeBuyer
- March 30, 2020
- PHOENIX, AZ
They do not build homes they make your dreams into reality
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
They have not been the best at follow up and responding
- Kevin P.
- Verified HomeBuyer
- March 29, 2020
- Ann Arbor, MI
Pulte rushed to finish to close the house. Took shortcuts, not the most professional
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Excellent experience
- Anthony C.
- Verified HomeBuyer
- March 27, 2020
- Riverview, FL
Very pleased with my overall experience, we are so happy in our new home- thank you to all that made this possible at Pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - So many issues with pretty much everything, flooring, paint,
- Anonymous
- Verified HomeBuyer
- March 27, 2020
- Las Vegas, NV
So many issues with pretty much everything, flooring, paint, boot bench, electric problems, missing hardware in bathrooms etc.. The Project manager was doing his best and was Extremely helpful. Nonetheless, this house, the way it is build is not worse what we paid for it. It’s a shame
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Pulte Homes are Great!
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Wadsworth, OH
The team at Pulte is great! They are helpful and courteous and do a great job!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Closing was terrible
- Anonymous
- Verified HomeBuyer
- March 25, 2020
- Albuquerque, NM
The house wasn’t finished at closing and we are going to be dealing with remaining issues for several months! The trade workers they use are terrible; it might be easier to fix things myself and would be done better. Not to mention you have to stay on top of it or they won’t do anything! Advice if you work with Pulte, stay on top of them from day one. And don’t buy one of they already built spec homes.
Pulte Homes responded:
We are disheartened to hear that you have had a negative experience and are left with unresolved concerns with your home. We would like to assist in getting those issues addressed and would appreciate if you could send some additional information to customersupport@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Consistent service
- Anonymous
- Verified HomeBuyer
- March 25, 2020
- Spring, TX
Patient and consistent with the service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a positive expirience
- Venkata Y.
- Verified HomeBuyer
- March 25, 2020
- Fremont, CA
except issue with mortgage, as things got till the last moment, everything else was smooth
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Love our Pulte home
- Rebecca M.
- Verified HomeBuyer
- March 25, 2020
- Acworth, GA
2 small issues taken care of ASAP and work was followed up by Quality Manager to ensure it was done to our satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience with the whole team
- Eric W.
- Verified HomeBuyer
- March 25, 2020
- Yorkville, IL
Paint on the outside doors is cheap. Everything else has been great.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Finish work is very tough.
- Anonymous
- Verified HomeBuyer
- March 25, 2020
- Las Vegas, NV
Also I was told by the super intendent he is going to fix that they did not finish so I signed complete home doc but still they did not finish even I already move on.
Pulte Homes responded:
We are disappointed to hear that you have concerns with your home that have yet to be addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
A nice home to retire in without all the bells and whistles.
- Susan M.
- Verified HomeBuyer
- March 25, 2020
- Germantown, MD
I am very content in my new home, after moving out of the very large custom built family home that I raised my family in. This house is perfect for me.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Pulte Home Buying Experience
- Rick C.
- Verified HomeBuyer
- March 25, 2020
- Phoenix, AZ
We have been very pleased with our experience buying a Pulte Home. Josh, our salesman, has always been available to answer any questions we had. Our site foreman, Damon, has been very responsive to any problems that came up and was prompt resolving them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Generally very good
- Thomas M.
- Verified HomeBuyer
- March 25, 2020
- Spring, TX
Most everything inside was done well, and the construction manager responded quickly to my questions and items that I pointed out. However, I would suggest to Pulte that they have only one contractor deal with the irrigation system and the landscaping. Multiple times the irrigation system would leak and that contractor would "fix it" and behind him the landscaping contractor would do something to damage the irrigation system and visa versa.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - I love my house and the neighborhood.
- Anonymous
- Verified HomeBuyer
- March 25, 2020
- Clarksburg, MD
I love my house and the neighborhood.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Outstanding
- Luis P.
- Verified HomeBuyer
- March 25, 2020
- Saint Cloud, FL
Very happy and proud to have bought a Pulte Home, every person who worked on it was very professional, Willie the building manager was very punctual and always kept us well informed. Recommend a Pulte Home to anyone looking into buying a house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Responses
- Paul J.
- Verified HomeBuyer
- March 25, 2020
- McKinney, TX
If you have a question, you get an answer quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellence that set the bar!
- Jennifer M.
- Verified HomeBuyer
- March 25, 2020
- Fontana, CA
Pulte Gomes provides high caliber homes with exceptional service. My entire home buying experience beginning with Eric Barker (sales) through close of escrow, and performing the final walk through with Ed Mariscal was delivered with genuine service The overall goal of the entire Pulte team was to ensure customer satisfaction, with a seamless transition through the entire home buying experience. Pulte truly sets the bar and stands out above the rest!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Satisfied
- Kendall E.
- Verified HomeBuyer
- March 25, 2020
- Argyle, TX
Stay involved with the building process. Check on your home during all buildings stages. Pulte did a great job calling with weekly updates.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Three Stars
- Frances F.
- Verified HomeBuyer
- March 25, 2020
- Bluffton, SC
Take a very long time for the final walk through. After moving on February 4th. I needed to have the master vanity replaced as it was a factory defect. The tub in the guest bathroom was badly scratched. Filed Mgr. spent an hour trying to rub out the scratches. Have not decided whether to have Pulte replace the tub. Kitchen drawer edge ragged. All the nails were raised on the steps in the staircase, garage door did not operate property due to poor painting of the garage door. Waiting since before closing to have tree in the rear of the property trimmed. Although every half constructed ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Simple and Smooth Homebuying
- Rachel W.
- Verified HomeBuyer
- March 25, 2020
- Liberty Hill, TX
We recently purchased a home through Pulte and were surprised by how smooth the process was. From the sales staff to the construction team to the mortgage team, each person seemed to genuinely care about us getting the home we were looking for and in the time frame we needed it. Everyone involved made our home buying experience smooth and enjoyable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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