Pulte Homes Reviews

Sandi Nolan with Pulte mortgage has the worst sense of humor during such a stressful process. She played so many games and so many tasteless jokes and make the process even more stressful. She joked so much that I didn’t believe her when just 2 weeks before I was to close she told me unfortunately I couldn’t be financed. I was devastated but luckily I was able to pivot with a very trustworthy lender and still got in my home. Even though Pulte promises all these incentives if you go with their lender….i wouldn’t recommended by any means.

sales agent is only working for commission and never care or communicate about the changes in commitment to the buyer. very irresponsible and not trust worthy. As a first time home buyer, I had worst experience with the sales agent that I went through. because of such agents, pulte gets bad reputation.

I’m not sure if all big developers are like this but for Pulte I can definitely say this. Don’t ever trust the sales team and don’t take anything on face value which they say. If you have any issues after the closing they WILL NOT respond. However im satisfied with the construction quality and this team’s responsiveness.

They were way behind their timeline and kept making last minute changes to closing. Subcontractors were terrible and there was little oversight or quality control, so the workmanship is terrible. Lots of promises about things that would be repaired but little follow through. They have a warranty, but you submit things to their portal and never hear back. Beyond the inconvenience and expense of all of the delays and problems lies the fact that if there are so many things wrong with the things that I can see on the surface, what problems lie beneath…

I had bad experience with buying this house ' and hope no one has to go through my Experience "and still have problems with taking care of everything the builder getting back to me.I have little hope with my expectations and only person who have meet my Experience was Ms.Terry the sales person.

James the project manager, and Mishayla the sales rep were horribly slow at responding to requests during the buying process. They would take days or weeks to respond, and then the response was too late as help was sought elsewhere. Then after the purchase James got to a point that he was rude and disappeared when he had additional responsibilities after the sale. Requested to talk to his manager Allen who also never returned my call. Really bad experience with the staff, as none of them care about a good customer experience.

Called in 2 issues so far and builder refuses to come and take care of issues, making excuses to refuse taking care of warranty work

The most terrible experience with Pulte mortgage and their loan consultants , very unorganized, unprofessional but the house is nice and a good quality. But for any reason I won’t recommend Pulte mortgage company use a different bank because nobody can handle the nightmare with Pulte mortgage.

Very bad experience with Pulte. Not at all satisfied. Even the small builders doing great job and service to the customers. Here starting from Sales, Mortgage, Design Center and Construction Manager and Top Management only shows attitude nothing else. I would strongly recommend not to go with Pulte not worth of Money.

From the day I signed a contract (October 18, 2022) to day of closing (July 29, 2024). Endless, endless delays with very few explanations from Pulte unless I nagged. Meanwhile, because I was given estimated completion dates of almost every month in 2023 and 2024….. I finally sold my previous house…. And then the buyers of that house— a family with three small children— had to move THREE TIMES while this house was completed. I think the quality of my new house in Arborwood is fine. But the buying experience was a nightmare, truthfully.

No quality , identifienv so many issues here and there.. sales and construction team behaving very rood.

New condo, and after two weeks of closing, major leak in the house required the builder to open up sheet rock and fix the HVAC leak. Mold has started to grow and we could not use the house for 2 weeks. No courtesy or compensation for the trouble caused. Horrible.

The initial meeting went well we signed and during our construction process had three different people represent Pulte. House was built on schedule. The mortgage process was absolutely horrendous and horrible. We were not aware of our approval for the purchase of our house until 30 minutes before our closing. No one reached out to apologize. No one reached out to assist us. No one reached out to provide us an alternate option. We had aNo one reached out to apologize. No one reached out to assist us. No one reached out to provide us a alternate option. We had a glue on our own and do it and got approved in two weeks. Our closing was 30 days delayed due to the lack of communication effort From Pulte. mortgage. ... More

Constantly changed project managers. Continue to pursue customer care for items not agreed upon before closing.

I was in the process of moving and had a deadline to move in. Found a ready to move in that worked. Was tied it would be ready inside my timeliness that I verified multiple times before signed the contract. I wasn't allowed to speak to the building manager until I signed the contract. The day after, he told me the date I was given was NEVER the date and was out a month. We were upset but still inside out time line. As things went forward, our home manager was fired and the new manager told us the move in date is delayed 2 weeks longer. This put us at our absolute latest we could move in. This quick move in had already delayed 2 months. When we got closer, it kept pushing back. I had to get a corporate supervisor involved to help. Completely unsat. Pulte may had been good in the 80's, but not anymore. This is just 1 issue that happend. Don't use there financial department or house insurance. They are just as bad as the company. The best thing to happen is that my morgage was sold to another company, thank God! Highly recommend staring away from this company and anything associated with them. There are far better ones out there. ... More

Felt rushed in making decisions and not allowed to make changes.

The sale was not honest when I.purchased the home remotely and I had no option but to finalize the purchase because I already sold my old house and I was very disappointed in the way Manager handle my complaints because they simply doesn't care.

Buying experience has been truly bad

Our experience with Pulte was horrendous. Our home was over 4 months late and our closing date changed 3 times. One closing date changed 9 days before closing, after I already sold my house and moved to another state. The finish quality of Pulte is low. There is paint splatter on door and walls, knicks in the shower wall, and the house was not clean before we moved in. The sales team from Pulte was very shady and held back information about our build. We had to go to the city to even find out why our house was not moving forward. The overall experience was awful. The only reason we continued with our purchase was because the layout of the house was perfect for us. ... More

Moved in about 2 months ago, still missing a shelf for my kitchen. Once you close, any outstanding issues take forever to get resolved. Had awful experience working with Zach from the sales team, doesn't know much and lies to get anything sold, and Ed who is quick to respond but doesn't ever get anything done. Wasn't a good experience, if I could redo it, I would have never bought this house.

It was very stressful. Many threats

Closing Day on a Friday is remote training day for construction Mgr. Felt abandoned on closing day. Construction Mgr met the day before and promised house would be cleaned and landscape would be finished. Next day after close I had to drive another 30 mins to a different community sales office to pickup keys. When I got to the new home the outside had not been touched, construction trash & no mulch. Inside was not cleaned as promised. Called construction mgr and he starting calling but it was too late.

Where to start, very poor materials used to build the house, very poor quality control, i found so many issues within the first 2 months that i haven't in my 17 year old condo. Looks like all they cared was to make the sell instead of building it correctly.

First of all I had lots of issues with Pulte Mortgage . It was so much back and forth , no accurate calculations too the last moment of closing . They almost refused to close my house with 3.5 % down 3 days before closing !! Insane ! Then wanted $759 more the day of closing at the Title office . Pure emotional roller coaster . My wife was a nervous wreck having to deal with 3 different people from Pulte mortgage . We finally closed after the third delay which costed me way too much . Time out of work and moving arrangements etc . The house overall is good , just not a whole lot of detail oriented workmanship and the painting job inside and outside was choppy . Tiles are not latex well either . Visible uneven surfaces . The lawn in the back really messed up , looks like a swamp out there . No glass inclosure whatsoever in the owner’s shower !?!? No kitchen or bathroom cabinets hardware included , no gutters and downspouts ! No window ledges .The backyard sliding door is such an old model with wood handle !! We have to spend more money to upgrade it to what it needs to be for a home that’s well over 1/2 million . We bought the house because it was a great location and has lake view , also right beside the amenities . I’m not sure if I would buy a Pulte home again to be honest . Do your homework and be aware of all these issues . Be prepared for the worst if you decide to deal with them because they are all over the place ! ... More

Pulte Mortgage: I felt so bad and never expected this from Pulte, I felt ssooooo stressful while entire process, they keep me hold for 60 days, and never move forward keep telling me will get underwriter approval in next day. every single day keep hearing same answer and finally they rejected my loan. I went so stress, sleep less nights and felt night mare, upset with pulte that I brought home with them. Sales: They failed to keep all things aligned together and even threaten me multiple times that they are going to cancel my application. even thought its Pulte mistake as they hold me for 60days, once they rejected my application, sales people gave me 30 days to go side. Tim and Steven: I felt I am blessed with those two people I met in my life, they both are just like Angles and Saints, they work really like out of box. ... More