Pulte Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Trusted builder
- Anonymous
- Verified HomeBuyer
- July 24, 2025
- Fuquay Varina, NC
Very happy for the new home. The customer services in Pulte home is very helpful.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you are happy with your new home! It's also great to know that our customer service team has been helpful for you. Congratulations, wishing you many more happy years ahead in your home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great sales, Bad design team. Ok construction
- John G.
- Verified HomeBuyer
- July 24, 2025
- Lemont, IL
The sales department was fabulous. Especially Jenny. The design team needs a complete overhaul. Not enough time to select what you want. They were not knowledgeable and they were extremely misleading. We did not get things they said we would like Slow close drawers in the cabinets. We paid for them but never got them. And the construction team said that wasn’t an option. It was too late to change anything. Sean’s on the woodwork in the cabinets are very visible, used bad paint all throughout the house. We have been in the house 5 weeks and our front door has had to be “repaired” twice already ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that Jenny and the sales team provided outstanding support, but we’re truly sorry the design and construction phases didn’t meet expectations. The issues you've described, from missing features to repeated repairs so soon after move-in, are unacceptable and we'd like to make leadership aware of this. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Misleading a buyer
- Anonymous
- Verified HomeBuyer
- July 24, 2025
- Calabash, NC
Quite an eye opening experience overall. If we go back to our “walk thru” - we find marks on my driveway. I was told I could have a piece of concrete replaced OR I could choose gutters - one or the other. First - gutters were never offered to me when “building” things for my home. And things that I said I would absolutely want for my home - I find out after close that I am unable to get like other neighbors have. I have been told many times by Carolina Shores that our house was “too big” for the small size property that we have thus having easement issues. Also another huge thing was where ...
Pulte Homes responded:
Thank you for sharing your experience with us. We’re truly sorry to hear how frustrating and disappointing this process has been for you. From the driveway and gutter trade-off, to irrigation placement and post-closing concerns, it’s clear that several key expectations were not met. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Great sales and warranty support. Average Workmanship
- Rajashree N.
- Verified HomeBuyer
- July 24, 2025
- Novi, MI
The whole purchase and closing experience was very professional. Responses to queries and warranty fixes were quickly resolved. Poor workmanship which led to warranty issues could have been addressed during the build avoiding inconveniencing the purchaser. Pulte supervision is to blame due to lack of adequate supervision of their subcontractors during the build.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your purchase and closing experience was professional and that warranty responses have been handled promptly. That said, we understand your frustration with the workmanship issues and would like to make leadership aware of your concerns. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
My Experience with Pulte Homes
- Mary D.
- Verified HomeBuyer
- July 24, 2025
- Green Cove Springs, FL
Make sure you look over your home for everything. We had issues that ended up being worse after the fixes or repairs were made from our final walk through. We have had to start repainting all our baseboards and door frames. There is silicone caulk everywhere, it was not cleaned up and was dripped on the LVP and tile floors. The garage floor had to be redone multiple times, and is turning yellow now instead of the gray color we chose. Not real happy with quality of workmanship by the sub contractors.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you are unhappy with the quality of your home and not getting any resolution. That said, we'd like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Fast and Easy – Legado West Made It Happen
- Scott P.
- Verified HomeBuyer
- July 24, 2025
- Queen Creek, AZ
Loved the experience—buying our home in Legado West was smoother than expected! My daughter and son-in-law picked the place, and we went from “That’s the one!” to keys in hand within 30 days. Seamless doesn’t even cover it. Big thanks to the awesome Pulte team (Lynn & Joey) for being so responsive. And the craftsmanship? Absolutely top-notch!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear your homebuying experience was smooth and exceeded your expectations! It’s great that everything came together quickly, and we’re glad Lynn and Joey provided such responsive support. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality materials, poor craftsmanship, does not meet ROC standards for
- Anonymous
- Verified HomeBuyer
- July 23, 2025
- Tucson, AZ
Disappointed at how many things are wrong with the home that is a new build, including uneven walls, uneven window frames that are wider on bottom than top or vise versa, broken beams on a roof, broken roof tiles, leaky pipe in the shower, scratches and splatters on every door, uneven handles on kitchen cabinets, very sloppy craftsmanship.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the issues you've experienced with your new home since moving in. Your feedback regarding the uneven finishes, roof and plumbing issues, and overall craftsmanship is deeply concerning, and we'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 4
I attempted to reach out with several inquiries regarding the operation and usage of various features in the house.
- Cheng-Han W.
- Verified HomeBuyer
- July 23, 2025
- Phoenix, AZ
It has been less than three months since house closing. As I recently moved in, I am still unfamiliar with many aspects of the house. I had questions specifically regarding the electrical system and sent text messages in hopes of receiving clarification, but unfortunately, I received no reply at all.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're truly sorry to hear that you have had unanswered questions regarding your electrical system. We'd like to help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Pulte Review
- Jackie P.
- Verified HomeBuyer
- July 23, 2025
- Queen Creek, AZ
Having previously owned a Pulte home for 31 years, i was excited to purchase another one. The experience from start to finish has been exceptional. I love the neighborhood, the community is amazing. It looks as nice as i expected it to.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're honored that you chose us again after 31 years and thrilled to hear your experience this time was just as exceptional! It’s wonderful to hear that your experience was exceptional and that you’re loving both your new home and the community. We wish you many happy years ahead in your new neighborhood! Congratulations and enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Team Members
- Cassandra S.
- Verified HomeBuyer
- July 23, 2025
- Stuart, FL
I am very pleased with Vincent, Antonio, and Tony. Vincent and Antonio were incredibly helpful throughout the entire purchasing/building process of my new townhome, and Tony has been helpful after closing with questions that have arisen. I would highly recommend meeting with Vincent to purchase your new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Vincent, Antonio, and Tony provided such great support throughout your homebuying journey and beyond! It's wonderful to know your experience was positive from start to finish. We truly appreciate your kind words and your recommendation. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Construction Manager very helpful and provided detail information.
- Anonymous
- Verified HomeBuyer
- July 23, 2025
- ALVA, FL
Overall the experience was good. Better communications from signing contract to final closing could be improved. I've learned a lot more of what to expect from owners.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that overall, you had a positive experience! We appreciate your insights on improving communication throughout the process. Enjoy your new home! ^KH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Mohammad
- Mohammad N.
- Verified HomeBuyer
- July 23, 2025
- Manteca, CA
I hahve problems from the beginng no body took care of it
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that your concerns haven’t been properly addressed. We’d appreciate the opportunity to assist and help make things right, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Don't sign off too soon!
- Dale H.
- Verified HomeBuyer
- July 23, 2025
- Mentor, OH
I would tell buyers to hold off on completing evaluations until after living in home for a few weeks. My issues were dismissed or deflected after title transfer.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We’re sorry to hear that your concerns were not fully addressed after closing, and we understand how frustrating that can be. We'd like the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Wonderful New Experience
- Carlo B.
- Verified HomeBuyer
- July 23, 2025
- Monroe, NC
Pulte as a team gave me and my son the best experience as first home buyer. Everyone played a key part from introduction to closing on the house. And as well as following up with comfort.
Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that your first homebuying experience was a positive one! It’s wonderful to know that our team supported you every step of the way, from introduction to closing and beyond. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Betteanna loves her new PULTE Home!!
- Anonymous
- Verified HomeBuyer
- July 23, 2025
- Estero, FL
I have built a lot of houses after remodeling homes and flipping houses since 1981. Pulte is the best builder ever, and I’ve had Quaker, Toll Brothers, Ashton Woods, so many …..but Pulte hands-down is the best builder of all. When I moved in my home it felt like it was a gift from God. The craftsmanship was impeccable, and it was as if the construction crew built it as if they were going to live there. Much respect for PULTE !
Pulte Homes responded:
Thank you for taking the time to share your experience with us. Coming from someone with such extensive experience in home building and remodeling, your words truly mean a lot! We're honored to hear that your home felt like a gift and that the craftsmanship exceeded your expectations. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very pleased
- Janine O.
- Verified HomeBuyer
- July 23, 2025
- Myrtle Beach, SC
We recently purchased a Pulte home and couldn’t be happier. From the sales team, to the project manager over construction to dealing with Pulte Mortgage (best rates available on select homes) and Pulte homeowners insurance, it all went super smoothly. This is our 5th new home purchase and the Pulte organization was professional,, courteous and prompt on every single detail. Since getting into the home, we found a few minor issues (ie closet shelf came loose). These issues were addressed within 24 hours and promptly taken care of. Pulte outshines its competitors in my experience. We will ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that your experience, from sales and construction to mortgage and insurance, was smooth and professional! It means a lot to know that minor issues were handled promptly and that you feel confident in choosing Pulte again. We truly appreciate your trust and loyalty, and we're honored to have been part of your journey. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice house, Ok Service but once you purchase, you wont hear from anyone again.
- Carmyn R.
- Verified HomeBuyer
- July 23, 2025
- Manvel, TX
I still have issues that I've submitted on through the portal that have been un resolved. I have a lose spindle on my stairs, the a/c still runs hot in certain rooms even after having someone come out.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your issues remain unresolved, especially regarding the loose stair spindle and inconsistent A/C performance. We'd like to make our leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Horrible Construction Manager and sales rep
- Anonymous
- Verified HomeBuyer
- July 23, 2025
- Sunbury, OH
Since we are a first time home buyers, we wish we have known or did many things different while dealing with construction manager, he verbally promised to "take care" of the issues I had with the house on the closing day, during next week after the closing but their attitude changed as soon as the house is closed and was very unprofessional later on. had talked to warranty and they said I will have to note the issues down for the one year warranty one time fixes. Should have not closed until everything is fixed, big mistake.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. As first-time homebuyers, you deserved clear communication, professionalism, and follow-through on commitments, especially from your construction manager. It’s understandable how disappointing it is to feel the support changed once the closing was complete. If there's anything we can do to help your experience, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Nice home given the right opportunity.
- Chris L.
- Verified HomeBuyer
- July 23, 2025
- North Port, FL
Our sale rep. Zac was a huge help in finding this home. He stayed in contact with me for months until we finally sold our home and were able to make a move. He assisted us throughout the process. The home itself more than meets our needs and takes a while to adjust to. When we discovered some "issues", they were mostly addressed in a reasonable time. Brittany in their customer care department has been outstanding with listening and assisting us with the issues. As a senior couple in our 70's, we do find it to be a somewhat high learning curve to contact multiple Pulte, HOA and other ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're glad to hear that Zac was such a helpful and consistent support throughout your homebuying journey, and that Brittany has continued that care through the customer service experience. We understand that navigating multiple portals can be challenging, and we appreciate your patience and willingness to adjust. Your insight is valuable, and we’ll share it with our team to help improve the process for future homeowners. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Build Quality
- Brian W.
- Verified HomeBuyer
- July 23, 2025
- Bonita Springs, FL
The quality of fit and finish was below what I was expecting. We have had several items that needed to be corrected since we moved in 3 months ago.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re sorry to hear that the fit and finish of your home did not meet your expectations. We'd like the opportunity to learn more about your unaddressed concerns in your new home, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Ok quality for a production home
- John P.
- Verified HomeBuyer
- July 23, 2025
- Algonquin, IL
Sales representative was very good. Design center not the best experience, very expensive for not the best quality. Would definitely recommend getting a pre-drywall inspection and a pre-closing inspection. We closed before our driveway and the yard was in, would not recommend that. Once they have your money, they’re not in a big hurry to get things done.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear you had a positive experience with your sales representative, but we're sorry to learn the design center and post-closing process didn’t meet expectations. Your insights about inspections and timing are valuable, and we appreciate you sharing them. If there's anything we can do to help your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Buy Buy Buy
- Bryan T.
- Verified HomeBuyer
- July 23, 2025
- Charlotte, NC
I had a great experience from the moment I entered the sales associates office to final sale and so on! Selena Matthews and Colin Tucker were fantastic to work with. I suggest purchasing a home from them!
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're so glad to hear that you had a great experience from the beginning to the end! It's great to know that Selena Matthews and Colin Tucker helped make it such a positive experience. Congratulations on your home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very thorough walk-through
- Christine H.
- Verified HomeBuyer
- July 23, 2025
- Westfield, IN
. It was a good experience from beginning to
Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that you had a positive experience with us and had a thorough walk-through. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unhappy
- Anonymous
- Verified HomeBuyer
- July 23, 2025
- Riverside, CA
Important information about the things NOT included in these homes was not addressed by seller or realtor, and novice buyer was ill-informed as well, about some issues, such as the fact that there were no gutters installed in these houses, that there would be problems with TV cable in this area and that the landscaping was improperly installed.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re sorry to hear that key details were not clearly communicated during the buying process. Your feedback will be shared with our team to help improve communication and set clearer expectations for future homeowners. ^KH
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Connor and David - Great folks
- Georgeson T.
- Verified HomeBuyer
- July 23, 2025
- Georgetown, TX
Conner - Sales agent David - Building manager Couldn't have asked for anyone better to help me buy and get into my first home. They were helpful, answered all of our questions, supported us post sales. Thank you guys, great work.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that Conner and David made your first homebuying experience such a positive one! It’s wonderful to know they were helpful, responsive, and supportive every step of the way. We appreciate your kind words! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Akron, OH (153)
- Albuquerque, NM (279)
- Ann Arbor, MI (172)
- Atlanta, GA (495)
- Austin, TX (511)
- Baltimore, MD (87)
- Bergen County, NJ (65)
- Boston, MA (302)
- Bremerton, WA (22)
- Broward County-Ft. Lauderdale, FL (194)
- Charleston, SC (249)
- Charlotte, NC (376)
- Chicago, IL (578)
- Cleveland, OH (367)
- Columbia, SC (15)
- Columbus, OH (594)
- Dallas, TX (514)
- Daytona Beach, FL (33)
- Denver, CO (79)
- Detroit, MI (600)
- Essex County, NJ (33)
- Fort Myers, FL (711)
- Fort Worth, TX (149)
- Greensboro-Winston-Salem-High Point, NC (34)
- Greenville-Spartanburg, SC (14)
- Hilton Head, SC (143)
- Houston, TX (338)
- Hunterdon County, NJ (62)
- Indian River County, FL (28)
- Indianapolis, IN (636)
- Jacksonville-St. Augustine, FL (339)
- Lakeland-Winter Haven, FL (165)
- Las Vegas, NV (505)
- Los Angeles, CA (44)
- Louisville, KY (139)
- Martin-St. Lucie-Okeechobee Counties, FL (149)
- Melbourne, FL (14)
- Mercer County, NJ - Coming soon!
- Middlesex County, NJ (13)
- Minneapolis-St. Paul, MN (426)
- Monmouth County, NJ - Coming soon!
- Morris County, NJ - Coming soon!
- Myrtle Beach, SC (201)
- Naples, FL (257)
- Nashville, TN (233)
- Oakland-Alameda, CA (145)
- Ocala, FL (10)
- Ocean City, MD - Coming soon!
- Orange County, CA (51)
- Orlando, FL (897)
- Palm Beach County, FL (129)
- Philadelphia, PA (73)
- Phoenix-Mesa, AZ (892)
- Portland-Vancouver, WA - Coming soon!
- Provo-Orem, UT - Coming soon!
- Punta Gorda, FL (203)
- Raleigh-Durham-Chapel Hill, NC (403)
- Riverside-San Bernardino, CA (302)
- Sacramento, CA - Coming soon!
- San Antonio, TX (322)
- San Francisco, CA (36)
- San Jose, CA (87)
- Santa Fe, NM (109)
- Sarasota-Bradenton, FL (245)
- Savannah, GA (91)
- Seattle-Bellevue, WA (187)
- Somerset County, NJ (29)
- Stockton-Lodi, CA (76)
- Tacoma, WA - Coming soon!
- Tampa-St. Petersburg, FL (411)
- Tucson, AZ (205)
- Union County, NJ - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Washington, VA (352)
- Wilmington, NC (43)
- Worcester, MA (14)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
