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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Quality workmanship.

  • Robert L.
  • Verified HomeBuyer
  • February 18, 2020
  • Vernon Hills, IL

Make sure you know ALL the options on your new home before you finalize your purchase.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

My good experience with Pulte

  • Robert B.
  • Verified HomeBuyer
  • February 18, 2020
  • Fort Myers, FL

Very responsive to requests and punchlist.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our new home

  • Alex A.
  • Verified HomeBuyer
  • February 18, 2020
  • Woodridge, IL

Quality home. We love our home. Involved in process from beginning to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We are happy about the location, floor plan of the house

  • Vidya M.
  • Verified HomeBuyer
  • February 18, 2020
  • Orlando, FL

We are happy about the location, floor plan of the house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great experience

  • Gilda W.
  • Verified HomeBuyer
  • February 18, 2020
  • Wylie, TX

Pulte was great! If you are looking for a builder no need to look any further.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not impressed

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2020
  • Westfield, IN

The quality of our home is not what we expected to be getting for a $300K+ home. All of the work was hired out and was done very quickly. The walls are not straight and the caulk work is horrendous around the house. When brought to the project managers attention we were told that the work that was done meets "pulte standards" so nothing would be done to fix it. The house overall is beautiful but the detail aspect of the home is very poor.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Pulte Durham Town Home

  • Ashik P.
  • Verified HomeBuyer
  • February 18, 2020
  • Durham, NC

Not impressed with having to follow up on issues identified during closing 7 weeks ago . Still chasing work to be completed.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

A great experiece w/ Pulte

  • Rick J.
  • Verified HomeBuyer
  • February 18, 2020
  • Palm Springs, FL

From start to finish my wife and I were provided great service and we love our new home. Pulte offers great quality at an affordable price. I've been told buying a home can be very stressful, but Pulte ensured our experience was stress free.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience

  • Christine C.
  • Verified HomeBuyer
  • February 18, 2020
  • Bloomingdale, IL

The building process was exceptional. I was informed every step of the way and felt I was a part of the process rather than a bystander.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Snyder family very happy!

  • Michelle S.
  • Verified HomeBuyer
  • February 18, 2020
  • Cottage Grove, MN

We are loving our new home! Pulte was so easy to work with and very responsive to all of our questions. Highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice experience

  • Rogelio B.
  • Verified HomeBuyer
  • February 17, 2020
  • Orlando, FL

Very good location, good home plans and very good people to help you with the issues and needs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Was sold on quality- but got the opposite.

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • Westfield, IN

Pulte talks a lot about quality but the contractors they use for fit and finish are terrible. We closed on our house and there are still a lot of issues that Pulte has yet to fix. From missing siding, to poor caulking, uneven drywall, scratched appliances- you name it. I am confident that our framework was done correctly but from a fit and finish standpoint Pulte misses every mark.

Pulte Homes responded:
We're so disappointed to hear that you're not satisfied with the fit and finish of your new home. If you'd like to tell us more or if we can assist with anything, please email customersupport@pultegroup.com with your name and address so our team can look into this. ^Sarah

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Our new home

  • Christopher J.
  • Verified HomeBuyer
  • February 17, 2020
  • Oakland, FL

Pulte had an easy process for picking out our options and guided us through everything. After we moved in there were a few items needing attention that we pointed out. Pulte warranty was all over it! very happy with our sales team and the our builder!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Very helpful

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • Carmel, IN

They have been pleasure to work with

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We had a great experience purchasing a pulte home

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • Livingston, NJ

Upgrade the bathroom at the showroom

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy homeowner @ Reverence LAS

  • Gururaj M.
  • Verified HomeBuyer
  • February 17, 2020
  • Las Vegas, NV

Great service from the time of purchase to the time of closing. Best builders I have worked with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent build

  • Roberto G.
  • Verified HomeBuyer
  • February 17, 2020
  • PHOENIX, AZ

Was informed at all aspects of the construction. Definitively recommend Pulte to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Arbors

  • Bharat R.
  • Verified HomeBuyer
  • February 17, 2020
  • PHOENIX, AZ

Overall it is good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Hobson hills lot 3

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • Woodridge, IL

Great people to work with. Quality of the material is not that great as compared to the price. Does lacks some finishes/touchups at the first place which were taken care once service request were created. Overall I am happy with Pulte. Would definitely recommend.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - The entire process was great !

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • New Baltimore, MI

The entire process was great !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellence

  • Kevin H.
  • Verified HomeBuyer
  • February 16, 2020
  • Saint Cloud, FL

The individuals responsible for ensuring that our transition was a smooth one did a truly excellent job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

less than mediocre

  • Shreeram A.
  • Verified HomeBuyer
  • February 16, 2020
  • North Caldwell, NJ

Pulte did not care about the customer's need . The quality of finishes are what you see in much lower priced homes.

Pulte Homes responded:
We're incredibly disappointed to see this and we'd like to learn more about your experience and what we can to do help. You can reach us by email at customersupport@pultegroup.com. ^Sarah

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Very disappointed.

  • Michael B.
  • Verified HomeBuyer
  • February 15, 2020
  • Saint Cloud, FL

I have had major issues such as , the main drain water line broken in two places, second floor hallway sinking in, burnt out light fixtures, nails sticking through the carpet . Sadly enough I’m stuck here. Kitchen cabinets are of poor quality, although they look nice.

Pulte Homes responded:
We hate to to hear that you have major issues with your new home. We understand your disappointment but would like to discuss ways we can help. In order to do so, please email some additional information to customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Poor Workmanship, (some)cheap materials & Rushed build

  • Shawn P.
  • Verified HomeBuyer
  • February 15, 2020
  • Monroe, WA

I feel this build was rushed to get finished before the end of the year even though we purchased in May. Build didn’t get started for a couple of months and even though we purchased prior to 2 other lots (weeks/month) ours was the last one to get started. Multiple issues left unresolved and found poor displays of workmanship while living in the house. Some examples are: -various/different hardware used for hooks on boot bench (I don’t understand why it wasn’t uniform) -2 hooks from boot bench had stripped screws and fell off within the first month - a handle on a cabinet drawer broke in ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Water and gas leakage

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2020
  • Ann Arbor, MI

Just moved in 2 months and half, already have 2 times of water problem. One-way valve under the ground of basement was glued together so that water from furnace exhaust system caused flooding. drainage pipe from laundry room were damaged during construction, caused flooding again. Gas valves for water heater were not tighten together, caused gas leakage at basement.

Pulte Homes responded:
We are so disappointed that you are experiencing these issues but we thank you for bringing it to our attention. We would like to learn more so we can assist and would greatly appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

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