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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 13778 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Homes - This was by far my worst home buying experience.
- Danielle B.
- Verified HomeBuyer
- April 23, 2019
- Kennesaw, GA
This was by far my worst home buying experience. I will never purchase another Pulte home, the workmanship was extremely bad for the price paid. The builders, contractors and warranty department were extremely untrustworthy and not willing to make their errors right without me putting up a fight.
Pulte Homes responded:
We are disheartened to read your review and we'd like to hear more about your experience. Please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
If you WANT a QUALITY HOME... find a different builder
- Anonymous
- Verified HomeBuyer
- November 13, 2018
- Brentwood, CA
We love our first new home, because it belongs to us... however, the quality and workmanship Pulte gives their clients is close to zero. I have seen apartment maintenance men do finer work then that which is made up within our home. Once you close, despite issues you find during your walkthrough - you can kiss your “fit to finish” warranty and the communication from your Pulte contacts goodbye. It’s a good thing we are in the construction business otherwise I might have cried (more) when we moved in. From the concrete in our driveway cracking, holes in the stucco finish, front doors that ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
I became the field manager myself
- Anonymous
- Verified HomeBuyer
- November 03, 2020
- Austin, TX
After moving in, we have had so many issues with our home that we regret buying it. It’s as if no one looked at the home to ensure things were done right. Cabinets are misaligned, improperly installed, broken, nails missing from showers, grout is multiple colors or missing, door knobs damaged, paint splashes and grout EVERYWHERE, light fixtures installed crookedly, framing issues, dirt and sawdust everywhere, nails in carpet, metal debris in lawn - this is an absolute nightmare. For all issues we have been told to coordinate with the warranty dept. I should receive a stipend for the work I’ve ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your home and are dealing with unresolved concerns. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS
Total Score 1
Quality 1
Trustworthiness 0
Value 1
Responsiveness 0
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